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Frankston Visitor Information Centre

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Address: 7N Pier Promenade | Frankston Waterfront, Frankston, Victoria, Australia
Phone Number:
+61 1300 322 842
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

Frankston has long been Melbourne's favourite family playground, offering...

Frankston has long been Melbourne's favourite family playground, offering the best beaches, beautiful parks and gardens, and endless opportunities for having fun. It's also the perfect base for exploring the Mornington Peninsula.Whether planning a brief stop over or a longer stay, see us for information on attractions, activities and events, local and regional maps and visitor guides. We have day trip suggestions and itineraries, tours, car hire and public transport advice. We also have a range of local and Australian made produce, wine, gifts and souvenirs.

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TripAdvisor Reviewer Highlights

Read all 72 reviews
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needed information

Extremely friendly staff that were more than happy to help. Very well stocked with goodies to remember your time in the area

Reviewed 3 weeks ago
hsmith6169
,
Penrith, Australia
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72 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Penrith, Australia
Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Extremely friendly staff that were more than happy to help. Very well stocked with goodies to remember your time in the area

Helpful?
Thank hsmith6169
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 April 2017 via mobile

This is not a destination but start of a journey. Has information of what else to do on the peninsula. Wineries,attractions etc.

Helpful?
Thank Arrowhead11
VisitFrankston, Team Leader at Frankston Visitor Information Centre, responded to this review

Thanks for taking the time to review our Centre. One of our taglines is 'Frankston... where your Mornington Peninsula experience begins'. Hope you enjoyed the rest of your journey! More 

Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 April 2017 via mobile

Friendly knowledgeable professional staff to answer your every question regarding Frankston and surrounding areas and things on offer. Eclectic array of souvenirs and beach side necessities you may have forgotten available for purchase at reasonable prices.

Helpful?
Thank robyn b
VisitFrankston, Team Leader at Frankston Visitor Information Centre, responded to this review

Thanks for your review Robyn. Pleased you appreciated our souvenir range and last-minute beach items. Hope to see you again! More 

Level Contributor
4 reviews
Reviewed 28 March 2017

Helpful and friendly. These ladies will show you where to go and what to look at around the local area. Always a pleasent experience.

Helpful?
Thank Captainmerlin
VisitFrankston, Team Leader at Frankston Visitor Information Centre, responded to this review

Appreciate your review and pleased our volunteers were able to guide you with some ideas on things to see and do, resulting in a positive experience. We hope to see you again! More 

Melbourne
Level Contributor
838 reviews
433 attraction reviews
common_n_attraction_reviews_1bd8 1,257 helpful votes
Reviewed 24 March 2017

The Information Centre is located on the Frankston Waterfront; This place has won awards for its design. You can not only get information here but walk around the area and discover more about Frankston. There is plenty to see in the Frankston area and the staff will guide you about where to go for a walk, bike tracks, to see... More 

Helpful?
1 Thank UrbanDrifter
Frankston, Australia
Level Contributor
4 reviews
3 attraction reviews
Reviewed 23 March 2017

knowledgeable staff and very helpful. easy to find on the foreshore at Frankston main Beach close to Kannanook creek. Plenty of carparking and safe Kids playground opposite

Helpful?
Thank Michael F
Geelong, Australia
Level Contributor
318 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 186 helpful votes
Reviewed 19 February 2017 via mobile

We hadn't been to Frankston in 20 years so the Information Centre was a must visit. The staff were excellent and gave us so many great places to go and things to see it definitely is a one stop shop for everything Frankston and surrounds.

Helpful?
Thank WayneAP
VisitFrankston, Team Leader at Frankston Visitor Information Centre, responded to this review

So pleased you dropped in to see us Wayne, lots of changes in the past 20 years! Appreciate you taking the time to review the Visitor Information Centre and will pass your feedback on to the team. More 

Greater Melbourne, Australia
Level Contributor
3,382 reviews
2,202 attraction reviews
common_n_attraction_reviews_1bd8 668 helpful votes
Reviewed 22 January 2017

It sits in the park close to the beach just south of the city of Frankston and it provides a good range of information about the Frankston area and also the Mornington Peninsula. Staff were friendly enough and as in all Information Centre's there is a booking service.Overall it met requirements and was fairly much as expected.

Helpful?
Thank Oldjack
VisitFrankston, Team Leader Visitor Information Centre at Frankston Visitor Information Centre, responded to this review

Thanks for taking to time to pop into the Frankston Visitor Information Centre and for writing a review. We are pleased we met your expectations and hope to see you again next time you're in Frankston. More 

Frankston, Australia
Level Contributor
37 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 19 January 2017

Dropped in to see what this information centre offered for tourists & locals & wasn't disappointed. As a local came away with some interesting reading matter to read.

Helpful?
Thank Chris R
VisitFrankston, Team Leader Visitor Information Centre at Frankston Visitor Information Centre, responded to this review

Great to see locals making good use of the Visitor Information Centre. Pleased you were able to learn something new! Always have info on current events and a rotating merchandise range with many local suppliers, so hope to see you again soon. Thanks for taking the time to leave a review. More 

Coffs Harbour, New South Wales, Australia
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 18 January 2017

Staff tried their best to answer my queries and looked up further info and asked questions to gather more information. Great pamphlets including a Food Trail that we followed and enjoyed.

Helpful?
Thank Caitlin M
VisitFrankston, Team Leader Visitor Information Centre at Frankston Visitor Information Centre, responded to this review

Hi Caitlin, glad we were able to tailor information to your needs. Hope you got a taste of the region on the Wine Food Farmgate Trail. More 

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