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The Perfect Wave Australia

Open Now: 7:00 AM - 7:00 PM
Open today: 7:00 AM - 7:00 PM
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Review Highlights
Bad customer service experience

My beautiful husband just returned from Kandooma and as I dont like flying he went solo. Everything... read more

Reviewed 26 June 2018
Jennifer J
,
Brisbane, Australia
via mobile
Amazing instructors, fun, helpful and very well organised

I had lessons in Uluwatu Bali with The Perfect Wave and the instructors Marcel and Calvin were... read more

Reviewed 24 June 2018
CarmenAyre
,
Fingal Bay, Australia
Read all 8 reviews
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Traveller Overview
  • Excellent51%
  • Very good0%
  • Average12%
  • Poor0%
  • Terrible37%
25 Jun 2018
“Bad customer service experience”
3 days ago
“Perfect Wave Wipeout”
About
The Perfect Wave is a surf travel company with a simple philosophy "to help you discover your perfect wave." Our goal is to give you the same amazing adventures we have been fortunate to experience ourselves. Everyone's perfect wave is different...more
Open Now
Hours Today: 7:00 AM - 7:00 PM
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Suggested duration: More than 3 hours
Contact
17 Carter Rd | Level 1, Brookvale, Warringah, New South Wales 2100, Australia
+61 2 9939 0890
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Reviews (8)
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LanguageEnglish
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Reviewed 3 days ago

The Perfect Wave Travel Company is not to be trusted they totally ruined my long saved for holiday as other reviews have said they denied I had prepaid for a surf pass and were not at all helpful in fixing there error until halfway through...More

Thank John D
Reviewed 1 week ago

I’m writing this from my Maldives bungalow we arrived very excited about our surfing holiday only to be told I don’t have a surfing pass. we prepaid for one which is clearly stated on our tax invoice. We contacted Non-Perfect Wave and was told by...More

Thank Thumper010
Reviewed 3 weeks ago

Okay slow learner here. 3rd time to the Kandooma resort. Lovely place for a family, friendly staff, good food, beautiful water. Relaxing. We had always booked with "Perfect Wave" as they promise a "surf pass" to access the local break and say you cannot surf...More

Thank extralite
Rhonda B, Owner at The Perfect Wave Australia, responded to this reviewResponded 6 days ago

HI Craig, thank you for your great feedback on Kandooma resort's staff, food and atmosphere; and also our Perfect Wave booking staff and staff member on the island Rob, this is much appreciated. Please allow me to respond to your negatives. Firstly the room -...More

Reviewed 26 June 2018 via mobile

My beautiful husband just returned from Kandooma and as I dont like flying he went solo. Everything about his trip was amasing, awesome service from the hotel staff, epic waves but he felt invisible to the perfect wave staff. He is a heavy guy but...More

Thank Jennifer J
Reviewed 24 June 2018

I had lessons in Uluwatu Bali with The Perfect Wave and the instructors Marcel and Calvin were amazing. Never have i learnt as much or surfed as well as i have after having lesson with these guys. They are very knowledgable and great at what...More

Thank CarmenAyre
Reviewed 20 July 2015

Went to Kandooma in the Maldives and booked through The Perfect Wave. They were great. Well organized and quick to respond as I booked two days before I left for the short trip. They greeted me on arrival, answered all my questions and always checked...More

1  Thank DubaiHappytraveler
Reviewed 24 March 2014

I used The Perfect Wave to book a surf trip to Keramas in Bali. Their staff were really helpful at letting me know what trip would be best for my needs as well as what would be good at that time of year. They went...More

2  Thank Dan J
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