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This used to be such a nice place....but no more. Surly, rude and incompetent staff coupled with some of the slowest service ever experienced made this a real night to forget. Some advice to the owners, as I can only assume it has changed hands,...More
Lisa J, Owner at Bearslake Inn, responded to this reviewResponded 10 October 2018
Dear BB Bill
We are sorry to hear your recent experience at the Bearslake Inn did not meet your expectations. We do ask at time of booking if you would like to be in the restaurant or bar area and this had not been specified,...More
After being recommended to this pub for its food, we were looking forward to our visit today.
There were six adults and a baby and we were accommodated, without booking, in a small back room, that for some reason was very smokey from an unlit...More
Watch your head!! low beams, but these go with the age and character of the building.
The staff were very attentive and friendly, good wholesome food, comfortable room.
Overall a lovely dog friendly place to stay or eatMore
Lisa J, Owner at Bearslake Inn, responded to this reviewResponded 15 September 2018
Thank you for taking time to review your recent visit to Bearslake Inn, and yes watch your head our 13th century quintessential Devon thatched longhouse Inn is full of low beams and oozing character :) We are pleased to hear you enjoyed your...More
The menu here is perhaps not as varied as some might like; but we found it more than adequate and the food was well cooked and very tasty. The pub is wonderful - thatched and on the edge of Dartmoor with a small brook running...More
Disapointed with our visit here. We were initially given the wrong drinks which were to me very overpriced. £7.50 for a coke & a cider. Our meal was ok but there was no maple glaze on our ham which could gave been bought from a...More
Thank Simon A
Lisa J, Owner at Bearslake Inn, responded to this reviewResponded 5 May 2018
We are sorry to hear that your experience at the Bearslake was not to your satisfaction. Our ham is home cooked west country ham and is definitely not sourced from a supermarket and our eggs are local free range eggs supplied by Black...More
This hotel was situated in a gorgeous area! The manager/owner was very attentive and friendly! All the evening staff were also friendly! We all had a delicious dinner which was tasty and beautifully presented! The rooms were clean and full of character with lovely views...More
Lisa J, Owner at Bearslake Inn, responded to this reviewResponded 30 April 2018
It was lovely to meet you all and we hope the cycling to Plymouth went well! Thank you for taking the time to review your time with us at Bearslake Inn and we are glad you enjoyed your dinner and food. We take...More
Visited tonight with friends, chose for my starter scotch egg with black pudding & found this very disappointing as was expecting a hot homemade scotch egg with a runny yolk. Thought this was going to be an amazing starter due to the waiter saying the...More
Lisa J, Owner at Bearslake Inn, responded to this reviewResponded 9 April 2018
We are very sorry to hear that you found our Scotch Egg starter disappointing. The dish is served cold, although we are sorry if this was not made clear at the time. Our new head chef is starting next week and we do...More
This was a disappointing visit as we have been before and it has been good. We visited 3 days after Christmas and the staff and the food gave us the impression that everyone was suffering from post Christmas blues. The waitress was very glum and...More
Thank blake c
Bearslake, Owner at Bearslake Inn, responded to this reviewResponded 15 January 2018
Dear Blake C
Thank you for your feedback. We try extremely hard to get things right and we need to know when we don't.
It may have been a few days after Christmas and yes we are all human, so we do get tired too...More