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Ruby Falls

1720 Scenic Hwy, Chattanooga, TN 37409-1163
+1 423-821-2544
Review Highlights
First actual visit after popular road signs for "ages".

This was my first actual visit to Ruby Falls. I have seen and passed the road signs encouraging... read more

Reviewed 9 September 2016
Definitely worth the long lines!

I can't stress it enough! The line is worth it! We went Labor Day morning around 10 am and waited... read more

Reviewed 9 September 2016
Brandon L
Read all 5,004 reviews
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Visitors are wowed by this thundering 145-foot underground waterfall, a natural wonder within scenic Lookout Mountain.
  • Excellent49%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“tour guide” (461 reviews)
“light show” (129 reviews)
Closed Now
All hours
Hours Today: 08:00 - 20:00
Suggested Duration: 1-2 hours
1720 Scenic Hwy, Chattanooga, TN 37409-1163
+1 423-821-2544
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Reviews (5,004)
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961 - 970 of 4,868 reviews

Reviewed 9 September 2016

This was my first actual visit to Ruby Falls. I have seen and passed the road signs encouraging you to visit the attraction for many many years, but never followed up on the visit until yesterday. If you are from the south and lived during...More

Thank LowDragAL
Reviewed 9 September 2016

I can't stress it enough! The line is worth it! We went Labor Day morning around 10 am and waited in line for about an hour and it was so worth it. I can't say enough about the view of the underground falls and all...More

Thank Brandon L
Reviewed 8 September 2016

We visited last week on a Sunday and arrived for the first tour of the day which was at 8:20AM. All of the tours are guided and can be very crowded, but since we were so early there were only 6 people in our group...More

Thank Pam J
Reviewed 8 September 2016

Beautiful destination, friendly, funny tour guide. Fair price. A must see! It was a nice cool destination on a hot day. And the underground waterfall was one of the most amazing things I've ever seen.

Thank kmendola
Reviewed 8 September 2016 via mobile

After Lookout Mountain we went to Ruby Falls. I swore I would never go in a cavern and I decided I had to see. The tour guide we had was very good. Was so happy I decided to do this. The end of the walk...More

Thank Brenda J
Reviewed 8 September 2016 via mobile

First, elevator takes you down 260 feet inside the Lookout Mountain, and then you walk further inside the mountain. When you reach the falls after about 1 mile walk, you have about 1000 feet of that mountain over your head. Everything is well organized and...More

Thank Emil M
Reviewed 7 September 2016 via mobile

Even though the parking attendant said we could, the ticket ladies informed us no strollers. Was definitely not fun carrying an 18 mo old thru here, especially to only get to see the falls for 5 minutes before they turn off the lights and basically...More

1  Thank Crystal F
Reviewed 7 September 2016 via mobile

I've been to ruby falls three times! Today 9/7/16 was my third time and oh my gosh it was just as beautiful as before!!!!!! Our tour guide was Chantel and she was amazing! Kept the group laughing!!! If you haven't been, or you haven't been...More

Thank Christopher Mic... D
Reviewed 7 September 2016

First let me say I am a Chattanooga native. Lived here all my life. In fact, for one summer i was a tour guide at Ruby Falls. Having been on the tour literally over 100 times, I can still safely say that if you are...More

1  Thank JayStemple
Reviewed 7 September 2016

This place is totally worth the hype. I thought that it was going to be a totally cringe-worthy experience but it really wasn't! The history around the cave was fascinating and the tour guide was very knowledgeable. I was worried that the waterfall was just...More

Thank Leana D
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Questions & Answers
19 August 2017|
AnswerShow all 3 answers
Response from Olga O | Reviewed this property |
Yes I believe so! We saw several service dogs in our tour. You should check anyway, just to be sure. Have fun!
7 August 2017|
AnswerShow all 8 answers
Response from RubyFalls1928 | Property representative |
Hi bobshort11, We recommend you purchase your tickets online, if possible. It will save you some time once you arrive at the front desk. Whether or not you purchase your tickets online, you'll still check-in at the same... More
Jamie T
31 July 2017|
AnswerShow all 9 answers
Response from llhc1148 | Property representative |
Hi Jamie, There are no large drop offs in the cave. We have lots of young kids who visit. Most of the trail to the waterfall has stone surrounding the path. There are some areas that are semi open to little streams and... More