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Haven Spa

5/131 Minjungbal Drive, Tweed Heads, New South Wales 2486, Australia
+61 7 5513 0855
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Review Highlights
HAVEN SPA IS DELICIOUS

Hi, I ve been to many spas in the US and I found Haven Spa to be a wonderful experience... read more

Reviewed 12 February 2018
Sue A
,
Byron Bay, Australia
BEST EXPERIENCE EVER

Took my sister for a 90 minute scoupon deal. Terry was wonderful. Very professional. The... read more

Reviewed 31 October 2017
Cheriee S
via mobile
Read all 27 reviews
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Overview
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Haven Spa is an organic day spa and bathhouse with a negative ion sauna, oxygenated spa, Eminence Organics facials and body treatments, massage, organic make up, pedicures, waxing, spa parties, couples retreats and more.
  • Excellent62%
  • Very good18%
  • Average3%
  • Poor3%
  • Terrible14%
Travellers talk about
“vichy shower” (10 reviews)
“body scrub” (5 reviews)
“full body” (4 reviews)
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
LOCATION
5/131 Minjungbal Drive, Tweed Heads, New South Wales 2486, Australia
CONTACT
Website
+61 7 5513 0855
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Reviews (27)
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"vichy shower"
in 10 reviews
"body scrub"
in 5 reviews
"full body"
in 4 reviews
"my partner"
in 3 reviews
"massage"
in 22 reviews
"terry"
in 12 reviews
"bathhouse"
in 4 reviews
"swimmers"
in 3 reviews
"naked"
in 3 reviews
"tweed"
in 2 reviews
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1 - 10 of 27 reviews

Reviewed 12 February 2018

Hi, I ve been to many spas in the US and I found Haven Spa to be a wonderful experience. Spotlessly clean, everything about the Spa has been undertaken to ensure clients have a totally relaxing experience. I loved the Vichy shower, the magnesium spa,...More

Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Dearest Sue, Thank you so very much for going out of your way to give the Haven Spa such a thorough and gorgeous review. Its always a joy to have you with us and we appreciate your feed back on our treatments and customer service...More

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Reviewed 31 October 2017 via mobile

Took my sister for a 90 minute scoupon deal. Terry was wonderful. Very professional. The backwalk was the best ever. Maria and I walked out of there on cloud nine. They sent me a text to remind me about the time difference. Thank you Melissa...More

Thank Cheriee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Greetings Cheriee, Thank you love for your time and the thoughtful review. We're so pleased you both enjoyed and appreciated your experience with us here at the Haven and as well, trusting we would deliver a high and standard of personalised customer service. We loved...More

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Reviewed 13 June 2017 via mobile

My partner and I visited the haven while visiting a very rainy tweed heads. I was slightly sceptical because I could not get through on the advertised main phone line in middle of the day on a Tuesday and when I called the after hours...More

Thank Regan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Greetings Regan, Thank you very much love for all the time you put into your detailed review, it shows a lot of thought; insight and great understanding of people, and new experiences. We also appreciate your one criticism regarding phones unattended and being answered incorrectly....More

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Reviewed 6 February 2017

I have come back to this place multiple times. The packages are amazing and my partner and I have both had the best massages we have ever received

Thank bmc191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Hello bmc191, Thank you very much for your review, your ongoing trust in us at Haven. We truly appreciate you and always look forward to your visits. Best Regards,

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Reviewed 5 January 2017

Terry the owner is a down to earth man, friendly, accommodating and well trained with many facets of massage. Staff are friendly and welcoming, skilled and talented. They couldn't do enough for me and gave me first class treatment and service. Sauna was amazing and...More

1  Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Dearest Tina, Wonderful to hear from you and Thank You very much for your sweet personal recommendation of our Terry. He is indeed a brilliant Therapsit and dose enjoy going out of his way to make sure everyone has the best treatment and experience possible....More

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Reviewed 7 December 2016 via mobile

Having just spent 17days on a sailing catamaran #spectrum @standuptraveller , it was time for a real shiatsu style walk on my back massage which I must say the therapist did very professionally & nailed the spots that were giving me a bit of discomfort...More

Thank Stand_Up_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Greetings Pete, Was terriffic meeting you and learning about your lastest adventure. As you know, we were very happy your treatment met your expectation and needs. Thank You also for taking the time to give us a review and share your experience. Best Regards,

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Reviewed 3 December 2016

I took my partner to Haven Spa and Bathhouse as a surprise for his birthday. Terry and Mel were so welcoming and made sure we had the best experience. They even surprised my partner with a birthday cake! A sauna followed by champagne and strawberries...More

Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Hello Lauran, Thank You sweet heart for popping in here to share your experience at Haven and give as same positive feed back. It was absolutely no trouble at all, we thoroughly enjoyed surprising you both, and helping you make your Birthday gift to Hubby...More

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Reviewed 14 November 2016

I came with my friend for a spa and massage to Haven Spa. We were greeted by a man who we assumed was the owner and another lady who he didn't know the name of when he introduced us which was quite odd. We were...More

8  Thank GoldCoastGal68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence S, Public Relations Manager at Haven Spa, responded to this reviewResponded 20 March 2018

Greetings Gal68, Thank You very much for sharing your experience with us at Haven we appreciate your insight and prospective-you make a couple of interesting points which were looked into and corrected. We're also very sorry, the Type of Massage you needed at them time...More

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Reviewed 25 October 2016 via mobile

Booked the session- asked when booking for the female therapist which was confirmed. Arrived and was met by Terry who said Mel was not available and that he would be the therapist. I said no as it was confirmed Mel would massage me. He said...More

2  Thank BobbyFord2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
havenspa169, Public Relations Manager at Haven Spa, responded to this reviewResponded 27 October 2016

Sorry Mr Ford you was told their was no guarantee what Therapist was doing the treatment and there was no text message sent. As the shop phone can't send text at all.The haven spa has a strict code of conduct & a code of ethics...More

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Reviewed 22 October 2016 via mobile

That's was absolutely amazing!!! We will defiantly be back in the next month. Terry and Mel were very welcoming, friendly and professional. I could not fault anything from our experience today. Thank you so much for a relaxing morning.

2  Thank eggplant15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
havenspa169, Manager at Haven Spa, responded to this reviewResponded 24 October 2016

Thank You very much Yours Sincerely Terry & Mel

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Ask a question
Questions & Answers
HastingsHeaven
25 July 2017|
Answer
Response from Terrence S | Property representative |
Yes we do it is a Magnesium spa Bath Run at 36 / 37 deg $20 per hour also a sauna it runs at 70 to 110 deg Must have swimmers and by Appointments only . We do not cater for walk in's. Cheers haven spa &bathhouse
0
Votes
Paolo G
20 December 2016|
AnswerShow all 2 answers
Response from Terrence S | Property representative |
No must have swimmers as we are a pulic place
0
Votes
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