We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Spa at the Hotel Hershey

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 100 Hotel Rd, Hershey, PA 17033-9507
Phone Number:
+1 717-520-5888
Website

TripAdvisor Reviewer Highlights

Read all 356 reviews
Visitor rating
  • 216
    Excellent
  • 67
    Very good
  • 35
    Average
  • 19
    Poor
  • 18
    Terrible
Girls weekend

This place is clean and beautiful. The staff is welcoming, kind and helpful. Chocolate everywhere. Highly recommend.

5 of 5 bubblesReviewed 4 days ago
Natalie S
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

356 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 355: English reviews
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

This place is clean and beautiful. The staff is welcoming, kind and helpful. Chocolate everywhere. Highly recommend.

Helpful?
Thank Natalie S
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

This spa would not be a top choice in the future. It had a feeling of being very crowded. People were bumping into each other and we could not find seating in any of the lounges. Quiet room was very noisy. Unfortunately, not a relaxing experience.

Helpful?
1 Thank creprocks
home
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I love this spa. It is the best spa experience I hav ever had from the amenities, steam, masseuse, quiet areas and scented resting area. It is easy to get turned around in....

Helpful?
Thank sjbw
SE PA
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a great 80-minute cocoa massage with Brennan last week - strong hands & quiet demeanor (no idle chat!) Pricing is in-line with other resorts, but worth it for the results.

Helpful?
Thank ibnermd
Westminster, Maryland
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My best friend and I have been to the Spa at the Hotel Hershey twice for birthday celebrations. This spa is awesome. Everyone who works there is extremely friendly and helpful. The atmosphere here is calm, peaceful, and relaxing. I've hand the "Sweet Hands" manicure and we've scheduled lunch at both visits, which is great. Very nice facilities, and chocolate... More 

Helpful?
Thank Karen B
Level Contributor
81 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This was a great Spa. I did a massage with jasmine oil and it really was the best massage I've ever had. I love the steam shower, lounge areas and aromatherapy room.

Helpful?
Thank Lauren F
Waldorf, Maryland
Level Contributor
46 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 February 2017

For the first time ever (since I've been coming) this place was packed! But they handled everyone quickly and professionally. My services were very relaxing and my technicians (Stephanie in particular) were very nice!

Helpful?
1 Thank Adrienne M
State College, Pennsylvania
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 February 2017

$210 for a hot stone massage. My husband and I had to wait in a room with 26 other people who were sitting and standing until there technician arrived to call their name. It was a crowd- and the staff told us they usually have more people waiting in the room. Not nearly enough staff to pick up the cups,... More 

Helpful?
Thank mimzey118
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear mimzey118, I sincerely apologize for your disappointing experience and would welcome an opportunity to further discuss your feedback with you. Please reach out to me directly at your earliest convenience. Best regards, Robynn Cyr Spa Sales Manager RMCyr@HersheyPA.com More 

Montgomery, Pennsylvania
Level Contributor
182 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 2 February 2017

Our trip to Hotel Hershey was specifically to spend a day in the spa. Three of us had the "cocoa kiss package", scrub, massage and added facials and shampoo and style. Every technician we experienced was wonderful, friendly, helpful. My mother was in a wheelchair and the staff could not have been more helpful helping me in and out and... More 

Helpful?
Thank kaneira
Abingdon, United States
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 January 2017 via mobile

Don't let the prices scare you away. I paid $140 for a massage but you can use the hotel amenities all day. It's like an amusement park ticket for adults. Lol. We relaxed in their quiet rooms after our massages and had hot chocolate tea and muffins, then went down to the hot tub and pool. For $20 you can... More 

Helpful?
1 Thank Nicole W

Travellers who viewed Spa at the Hotel Hershey also viewed

 

Been to Spa at the Hotel Hershey? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Spa at the Hotel Hershey and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Spa at the Hotel Hershey staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?