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Spa at the Hotel Hershey

Certificate of Excellence
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Address: 100 Hotel Rd, Hershey, PA 17033-9507
Phone Number:
+1 717-520-5888
Website

TripAdvisor Reviewer Highlights

Read all 363 reviews
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  • 219
    Excellent
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    Very good
  • 36
    Average
  • 19
    Poor
  • 19
    Terrible
Great day, but we lucked out (see tip at end).

My friend and I had a 10 AM appointment for the Sweet Hands treatment. Afterwards, we wanted to look around and went down to the Oasis lounge and restaurant. As it was a gorgeous... read more

Reviewed 6 days ago
Cheryl L
,
Eastern PA
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363 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Watsontown, Pennsylvania
Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW via mobile

The spa is pretty and the amenities nice. Unlike our other visits, it was really crowded. The quiet room was packed full. I had to stand after my massage while I waited for a friend. My massage was mediocre - not terrible but not 140.00 worth. My pedi with reflexology, on the other hand, was amazing!! Best I've had. Autumn... More 

Helpful?
Thank imleavinonmyjetplane
Eastern PA
Level Contributor
107 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 6 days ago NEW

My friend and I had a 10 AM appointment for the Sweet Hands treatment. Afterwards, we wanted to look around and went down to the Oasis lounge and restaurant. As it was a gorgeous day, we found a door leading to a little patio with 2 comfy padded chairs. We spent well over an hour talking without anyone around, it... More 

Helpful?
Thank Cheryl L
Syracuse, New York
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Spa Professionals Care About You, they want to sure your stay is wonderful, they make sure everything is okay, they make your stay so very nice. The massage is one of the best in this nation!!!!!! Oh Yeah!

Helpful?
Thank dbma5464
Lutherville, Maryland
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We arrived at the Spa a half hour before our first service. We received a short 10 minute tour of the spa. We were able to see all of the spaces that we could access during our stay. I am glad they do that as it can get overwhelming walking through and trying to find the room or spot you... More 

Helpful?
Thank Tammy D
Lancaster, Pennsylvania
Level Contributor
59 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

I spent the whole day here (alone, bliss!) for the Cuban Experience: soak, scrub, body wrap, massage and lunch. The staff was very friendly, professional and pleasant. The soak, scrub and wrap were excelled. The massage was disappointing as the technician used entirely too much massage oil and did not pinpoint any areas I listed on my form at check-in.... More 

Helpful?
Thank slp2003
NC
Level Contributor
6 reviews
3 attraction reviews
Reviewed 1 week ago via mobile

Took my mom hear to get a manicure, hair (shampoo, blowdry) and makeup gor her 90th birthday. Jolene did a.nice job on her nails and was wonderful the way she interacted with my mom. Hillary did her hsir and at first I wasn't impressed, but I asked her to use the curling iron on the ends so they didn't just... More 

Helpful?
Thank zoomamanc
North Pole, Alaska
Level Contributor
244 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
Reviewed 2 weeks ago via mobile

My mother and I came for a 9am spa experience after a long week on the road. It was the complete opposite of relaxing and I won't be coming back. We stood in a very long line at 9am where it was loud and disorganized. People were given paperwork and then sent to the back of the line again to... More 

Helpful?
Thank Danihinkkanen
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

This place is clean and beautiful. The staff is welcoming, kind and helpful. Chocolate everywhere. Highly recommend.

Helpful?
Thank Natalie S
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 20 March 2017 via mobile

This spa would not be a top choice in the future. It had a feeling of being very crowded. People were bumping into each other and we could not find seating in any of the lounges. Quiet room was very noisy. Unfortunately, not a relaxing experience.

Helpful?
2 Thank creprocks
home
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 14 March 2017

I love this spa. It is the best spa experience I hav ever had from the amenities, steam, masseuse, quiet areas and scented resting area. It is easy to get turned around in....

Helpful?
Thank sjbw

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?