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Spirit Expeditions

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Address: 201 N Water St, Salem, OR 97381-1621
Phone Number:
+1 503-689-1450
Website

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  • 11
    Excellent
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    Very good
  • 4
    Average
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  • 28
    Terrible
Save your money

We never were able to redeem our groupon. This place is a sham! We got it as a wedding gift and the only gift we actually got out of it was wasted time and lost money. What a... read more

Reviewed 10 October 2015
Alicia F
,
Brush Prairie
via mobile
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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Brush Prairie
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 10 October 2015 via mobile

We never were able to redeem our groupon. This place is a sham! We got it as a wedding gift and the only gift we actually got out of it was wasted time and lost money. What a hassel for nothing. Thanks

Helpful?
1 Thank Alicia F
Keizer, OR
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 19 February 2015

The tour guide never showed!! After weeks of trying to make a reservation for a Portland tour we finally had a tour date and a confirmation email. We didn't receive a cancellation email or phone call but were left standing in the cold with our tour participants for over 30 minutes until we all just gave up. Spirit Expeditions hasn't... More 

Helpful?
3 Thank Dieveney
Metro Minneapolis-Saint Paul, Minnesota
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 30 January 2015

This company recruits guides to lead groups of up to 25 people on tours, collects $20 per person taking the tour, and then doesn't pay the guides the $40 per tour promised. No wonder they don't keep good guides. Many of us guides have gone unpaid, and also are unable to contact anybody at the company. They don't return calls... More 

Helpful?
3 Thank Ryan H
Tampa, Florida, United States
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 24 January 2015

Paid for a tour for Tampa. It was rescheduled 4 times over 4 months. Then in November was notified that all tours have been canceled until April. All forms of communication are not working. Made a claim with the BBB. Business responded to the BBB with a non working personal cell phone number. Business charges for tours that they never... More 

Helpful?
4 Thank Stacey C
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 29 November 2014

This is Scam, they advertise in different states where they never intend to have a tour. Then they "cancel" the tour beforehand. They seem to be based at 201 N Water street, Salem OR 97381 you can report them to the BBB, the local fraud department at the police station there, and maybe if enough people do it, they will... More 

Helpful?
4 Thank Grahamgirl9
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 20 November 2014 via mobile

Terrible Customer service...rude employees. ...reschedule after reschedule. ..Groupon how do you sell something like this and let a company say it's best of Groupon?

Helpful?
2 Thank Stan S
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 20 November 2014

My daughter bought a groupon for the two of us to do a tour in Indianapolis. When we finally wanted to schedule just before the groupon expired their website was not taking reservations. I repeated called and left messages for anyone to call me about using my groupon before it expired. I finally was able to schedule a few days... More 

Helpful?
1 Thank Sindee S
Wappingers Falls, New York
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 19 November 2014

I purchased a Groupon offer for this sight seeing tour for my family. Since my kids are now too old for trick-or-treating I wanted to do something as a family. A few days before the tour I was called and told that they had a problem with the tour guide and I had to reschedule into November. I wanted this... More 

Helpful?
4 Thank Linda B
Eau Claire, Wisconsin
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 17 November 2014

I booked a reservation in July with Portland's Spirit Expeditions for November 15th. On November 13th I received a voicemail and email stating the tour was cancelled "due to the weather" (It was in the high 50s and clear that evening?). I have tried calling the phone number for the company multiple times. The automated line either tells me their... More 

Helpful?
3 Thank Breecivetta
Oklahoma City, Oklahoma, United States
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 14 November 2014

I purchased a groupon for Spirit Expeditions in Oklahoma City for 4 people back in April or May. They were booked up so our tour was scheduled for June 7. One of the people going on the tour with me had a family emergency so we called to reschedule. We were told when we called that they were going to... More 

Helpful?
3 Thank Wendy G

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?