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The Customs House

Open Now: 11:00 AM - 8:00 PM
Open today: 11:00 AM - 8:00 PM
Review Highlights
One of the gems of South Tyneside

A place to visit for great variety of theatre productions, films, art exhibitions and have an... read more

Reviewed 1 week ago
Washington, United Kingdom
Good view and excellent service

Dined here for lunch on 12th October to celebrate my aunts 90th birthday. There were about a dozen... read more

Reviewed 4 weeks ago
Bexley, United Kingdom
Read all 249 reviews
All photos (60)
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Certificate of Excellence
Traveller Overview
  • Excellent69%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“green room”(25 reviews)
“afternoon tea”(6 reviews)
“big heart”(5 reviews)
The Customs House is South Tyneside's premier arts centre offering great arts & entertainment for all. We are a theatre, cinema, gallery, cafe, wedding venue & a provider of cultural development services. Want to know more? Why not get in touch?
Open Now
Hours Today: 11:00 AM - 8:00 PM
See all hours
Theatre & Restaurant Mill Dam, South Shields NE33 1ES, England
+44 191 454 1234
Reviews (249)
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All reviews green room afternoon tea big heart custom house great theatre wedding reception fantastic night comedy club pre show nice venue small cinema bar and restaurant free parking course meal lovely building staff were very friendly sandwiches
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1 - 10 of 249 reviews
Reviewed 1 week ago

A place to visit for great variety of theatre productions, films, art exhibitions and have an excellent meal, snack or drink either before or after the event. Lots of other activities for people old and young. Free parking at the door. Can be reached by...More

Thank Thomley
Reviewed 2 weeks ago

If you are wheelchair bound there are major problems at this venue. We went to see Joe Mcelderry for matinee performance which was incredible but access was virtually impossible due to inadequate/pathetic lift and a sales display directly in front of the lift access. This...More

1  Thank Stephen G
Reviewed 4 weeks ago

Dined here for lunch on 12th October to celebrate my aunts 90th birthday. There were about a dozen of us and we al enjoyed ourselves. There was a choice of 3 starters + 3 main meals + 3 sweets and everyone appeared to be quite...More

Thank George23927785
Reviewed 9 September 2018 via mobile

Fabulous. Everything from start to finish was spectacular. Could not have chosen a more perfect venue for our daughter and son in laws wedding reception. To many people to thank individually but Claire Hammond was a star. The setting is gorgeous. The staff were lovely...More

Thank cathdavid
Reviewed 8 September 2018 via mobile

Amazing from start to finish.... so friendly staff .. place was lovely and clean . Nothing was a bother for all the staff.. Drinks were abit pricey but all in all a good night out.. would def reccomend.

1  Thank julie D
Reviewed 3 September 2018 via mobile

Where to start! We had our wedding reception here on Saturday (1.9.18) and it was absolutely faultless from start to finish. Claire is an absolute credit to the customs house and not only was she our wedding co ordinator but is now a lovely friend...More

Thank Kelly W
Reviewed 27 August 2018 via mobile

I love the customs house. There is something for everyone. Cinema, theatre, art, classes and a restaurant in a beautiful setting by the river.

Thank Janet J
Reviewed 27 August 2018

Was lucky to get tickets for When the boat comes in’ and we weren’t disappointed, the cast were fantastic and we related to the series from television years ago, hoping for a continuous in the near future

Thank Valerie D
Reviewed 24 August 2018

I was totally embarrassed last night. Four friends, who have never been to the Customs house, booked tickets for When the Boat comes in ( cast member a friend) and a meal for my birthday. We were given a lovely table in the window and...More

1  Thank Patricia F
Reviewed 17 August 2018

Had a pre show special in the Green Room, although not too expensive we found it a bit disappointing. The choice was between 3 starters 3 mains and 3 sweets so not a great choice. 3 out of 4 had Scampi and chips for the...More

Thank davemcbeth
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Questions & Answers
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15 January 2018|
AnswerShow all 6 answers
Response from maturecouple60 | Reviewed this property |
not sure as i have never sat in a box seat. the customs house is a small theatre and as i have always sat in the stalls i have always been able to see the full stage. its probably best to ring before booking. sorry i... More