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Review Highlights
Unique location

Visited here after a few hours at the South Shields food festival. Managed to find a space in the... read more

Reviewed 2 weeks ago
jw1983
,
Leicester, United Kingdom
via mobile
Cuppa with a view

Went here unplanned for the first time loved the location the lift was an adventure for sure didn't... read more

Reviewed 2 weeks ago
Bootsthecat1
via mobile
Read all 86 reviews
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Traveller Overview
  • Excellent23%
  • Very good32%
  • Average16%
  • Poor16%
  • Terrible13%
Travellers talk about
“mussels”(3 reviews)
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Contact
Coast Road, South Shields NE34 7BS, England
Website
+44 191 455 6060
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Reviews (86)
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LanguageEnglish
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Show reviews that mention
All reviewsmusselsmarsden grottounique locationunder new managementcannot commentwrapsposh fish finger sandwichoutside areamost placeslooked nicelift shafthot drinksbrilliant locationthe cliffwalk along the beachquick drinkthe pub
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1 - 10 of 86 reviews
Reviewed 6 days ago via mobile

Took two of our Aussie relatives to the Grotto for lunch. Stunning location.. great if you only wanted a drink but the food was appalling. The menu looked great and we ordered 4 main courses.. quite pricey.. none of it was good. Even the basic...More

Thank caroleevelyn55
Reviewed 2 weeks ago via mobile

Visited here after a few hours at the South Shields food festival. Managed to find a space in the car park and waited for the lift to come back up before heading down in it. Went for a walk along the beach to see the...More

Thank jw1983
Reviewed 2 weeks ago via mobile

Went here unplanned for the first time loved the location the lift was an adventure for sure didn't have food but enjoyed a tea and coffee outside so we could get the full sea view which is amazing popped to the loo before leaving hope...More

Thank Bootsthecat1
Reviewed 2 weeks ago via mobile

Myself and my partner visited the Grotto for lunch on Saturday and I was left very dissatisfied and disappointed with the food and service and price , we had to wait over an hour for our food to arrive and when got it mine was...More

Thank Recon0339
Reviewed 3 weeks ago via mobile

My husband, two friends and I visited The Marsden Grotto for an early evening meal. It’s set in a wonderful location where you take a lift down into a cave where the bar and restaurant are located, with double doors opening up onto a beach....More

Thank Danielle C
Reviewed 3 weeks ago via mobile

After having a lovely coffee looking over the sea . We decided to book dinner for a family gathering in the evening ... we asked for sea view .. the man said it would be no problem .. but unfortunately it was so disappointing evening...More

Thank Sarahjanejones
Reviewed 3 weeks ago via mobile

Absolutely appaling customer care!! We recently got stuck in the lift at the Grotto for 55 minutes..the "manager" was a disgrace..we were told the engineer was coming but we're kept in the dark..we had two six month old twins and my 94 year old nana...More

4  Thank GrandTour604610
Reviewed 3 weeks ago via mobile

First time back here in 10 years we used too love this place and was really looking forward too a treat with the family venue is fantastic on the sea front kids loved it nicely decorated staff where not good too start with had to...More

Thank Stephen N
Reviewed 4 weeks ago via mobile

We were enjoying a decent walk from Whitburn Sands to South Shields when we were looking for a decent pit stop. We saw ‘The Grotto’ on our google app and could only see what looked like a caravan at beach level. Somewhat surprised and I...More

Thank johnboySheffield
Reviewed 4 weeks ago via mobile

I'm surprised to read some reviews saying this place is dirty as I visited with a friend on a Sunday lunch time and it was quite busy, however I didn't see any tables that weren't cleared. We opted for the crab and lobster burger which...More

Thank JoJoMo0590
View more reviews
Nearby
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Nearby AttractionsSee all 48 attractions in South Shields
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Questions & Answers
Ask a question
DannyBee F
16 July 2017|
AnswerShow all 2 answers
Response from Alan Q | Reviewed this property |
Hi , I cannot answer that question .However there is stories and a history that goes back centuries so I looked this up I hope it helps Marsden Grotto Marsden Grotto lies in the shadow of the famous Marsden Rock on the... More
0
Votes
StephH659
1 July 2017|
AnswerShow all 2 answers
Response from The Marsden G | Property representative |
Hello, yes children are welcome with adult accompaniment for a meal. Yes there is access to the restaurant via a lift. Many thanks The Grotto
0
Votes
durhammand
16 February 2017|
AnswerShow all 3 answers
Response from 883peterw | Reviewed this property |
Yes I believe so 🙌 under new owners hopefully with better staff and food
1
Vote