We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Good reliable service

Waiting for us on time at both ends of the transfer. Nice clean MPV and v pleasant drivers. Good... read more

Reviewed 8 April 2018
Sarah W
via mobile
Cheap Heathrow-Croydon transfer

The X26 bus from Heathrow to West Croydon is the longest bus route in London and takes 1 3/4 hours... read more

Reviewed 21 September 2017
via mobile
Read all 21 reviews
Enhance this page - Upload photos! Add a photo
Traveller Overview
  • Excellent60%
  • Very good4%
  • Average4%
  • Poor4%
  • Terrible28%
3 Jul 2018
8 Apr 2018
“Good reliable service”
Local Weather
Powered by Weather Underground
Croydon CR9 2ET, England
+44 20 8683 0884
Reviews (21)
Filter reviews
20 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 20 reviews
Reviewed 3 July 2018 via mobile

We booked return transfers with this company and it was not a straightforward experience. On both days we had to call the office to find where our driver was after waiting over 15 minutes for them. On the first journey our driver arrived after over...More

Thank Lynne W
Reviewed 8 April 2018 via mobile

Waiting for us on time at both ends of the transfer. Nice clean MPV and v pleasant drivers. Good price too.

1  Thank Sarah W
Reviewed 21 September 2017 via mobile

The X26 bus from Heathrow to West Croydon is the longest bus route in London and takes 1 3/4 hours. However it only costs the normal bus fare of £1.20 on your Oyster card. The route is through many south western suburbs of London. The...More

1  Thank kirklees
Reviewed 12 September 2017

Absolute CON! Booked a saloon for 2 passengers £55.00, MPV turns up and suddenly we have too many bags so we must pay the rate for an MPV £70.00. What a coincidence!

Thank philbradshaw7
Reviewed 30 August 2017

We were on the last legs of our adventure in the UK. We flew down from Aberdeen to Heathrow (cheap flight!). However, we had accommodations in Horley for our next flight out in the morning from Gatwick. We could have taken the Express but since...More

1  Thank gcmountainman
Reviewed 30 July 2017 via mobile

No one at Gatwick to meet us and when I rang them I was told the driver was caught in traffic and would be with us in 40 minutes! This is totally unacceptable! The whole point of an airport transfer is go and catch another...More

1  Thank Marion H
Reviewed 14 May 2017 via mobile

Terrible food and very bad customer service. Good place to go if you want to miss your flight. My advice: go to Pret A Manger.

Thank pinkcube
Reviewed 26 September 2016 via mobile

We have used HGT several times over recent years and apart from punctuality issues they have always been okay. However our recent experience was disappointing. We had booked HGT to transfer from Heathrow to Gatwick and return. The outward journey from Heathrow was fine (albeit...More

2  Thank Steve C
Reviewed 15 August 2016

On our trip from Munich to Jersey (Channel Islands) we had to change the Airports in London from Heathrow to Gatwick. Well in advanced we booked with Heathrow-Gatwick-Transfers since the Website was clear with booking and stated it is a Award winning Company. Unfortunately that...More

Thank byron2k
Reviewed 25 July 2016 via mobile

Went abroad with my Niece had a smothered transfer no hiccups could do with Restaurant open later for late flights that is the draw back

Thank Jacqueline L
View more reviews
Questions & Answers
Ask a question
June D
15 July 2017|
Response from philbradshaw7 | Reviewed this property |
Be clear with the terms & conditions there are better options!
June D
15 July 2017|
AnswerShow all 2 answers
Response from brucelambertUK |
Heathrow Central bus station to Gatwick South Terminal took 1hr 50mins in light traffic on the M25. Add at least another 30minutes for usual heavy traffic. DO NOT rely on National Express advertised times of 1hr 15mins.