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I visit this garden centre on a regular basis and I agree that some staff do need training in customer care but it is a minority,actually the younger staff I found were very polite and most helpful.
I certainly don't agree with some reviews,Dobbies taking...More
Called in today,to discover Dobbies had taken over from Wyevale on saturday.There are obviously going to be teething problems,which I am sure will be ironed out in time. Service at cafe and tills was slow,but there was training ongoing.All the franchises,EWM,Rothbury butchers were operating as...More
The changeover to ‘dobbies’ is terrible. First of all I wanted to get a glass of water and ALL of the glasses were covered in filthy dirt. Secondly the one thing I always liked about heighley gate was costa and now they don’t even have...More
i used to LOVE this place-- but we went for a visit had a costa coffee ( top end but expected prices for coffee!) in cafe on first part of garden centre which was half empty shelving ( maybe getting ready to put new stock...More
Searching for garden furniture we were impressed with the range and delighted with our purchase of a beautiful table and chairs. The member of staff who advised us was very knowledgeable and I felt understood our requirements very well and made some good suggestions without...More
I rate this garden centre highly though I have just written a poor review of its restaurant. So, this review is of the garden centre itself. As with most places of this kind, you walk through a large area containing gifts, furniture and household items...More
We were on holiday in the area and visited here mainly for a bite to eat. Their website advertises being dog friendly and that the restaurant has both indoor and outdoor areas for your four legged friend.
This isn't the case, and the only 'eating...More
Beautiful displays of plants and other garden equipment etc. . Very nice Local Butchers and good selection of other food items. Play areas for the children and various clothing and household outlets. It covers a large area which might prove difficult for the less able....More
We find the garden centre has now just become one of these homogeneous types of garden centre with emphasis upon shopping for clothes shoes household bits etc.... The Leishmania had the place right as a garden centre with growing plants and nursery but those days...More