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Liv Spa

Colne Road | Colne Road, Burnley BB10 2LF, England
+44 1282 433422
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Review Highlights
Will never go here again!!

Firstly had to walk up 6 flights of stairs to get to the treatment rooms because they are in the... read more

Reviewed 28 March 2018
Emma W
via mobile
Pretty Poor

I am not usually very critical but this Groupon experience was so poor I felt I would leave a... read more

Reviewed 12 March 2018
Argentlady
,
Burnley, United Kingdom
Read all 22 reviews
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Stunning hidden away beauty salon set within the grounds of the Oaks Hotel Burnley. With over 12 years experience in the beauty industry we want to provide you with an exquisite treatment. Whether you choose a waxing, lash extension top up or nail essential treatment or a full luxury massage/facial spa day indulgence including use of the pool and jacuzzi, Liv Spa will pamper you from top to toe. We try to source as many local brands as possible including; Kimia, Crystal Clear and Silhouette other brands include Lash Perfect, Shellac and Lycon wax.
  • Excellent69%
  • Very good9%
  • Average0%
  • Poor9%
  • Terrible13%
Travellers talk about
“foot massage” (5 reviews)
“oaks hotel” (3 reviews)
“sorbet” (3 reviews)
Opens in 15 min
Hours
Hours Today: 10:00 AM - 6:00 PM
LOCATION
Colne Road | Colne Road, Burnley BB10 2LF, England
CONTACT
Website
+44 1282 433422
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Reviews (22)
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"foot massage"
in 5 reviews
"oaks hotel"
in 3 reviews
"sorbet"
in 3 reviews
"kayleigh"
in 3 reviews
"pamper"
in 2 reviews
"therapist"
in 4 reviews
"jacuzzi"
in 6 reviews
"pool"
in 5 reviews
"treat"
in 2 reviews
"spa"
in 10 reviews
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1 - 10 of 22 reviews

Reviewed 28 March 2018 via mobile

Firstly had to walk up 6 flights of stairs to get to the treatment rooms because they are in the attic!! Treatments we ok! Went down to the pool and steam room was very run down. Someone was hoovering which was very relaxing!! Could hear...More

Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KayleighAnneSmith, Manager at Liv Spa, responded to this reviewResponded 29 March 2018

Hi Emma, Sorry to hear that you just thought the treatments were ‘okay’ from what I recall we thought you both enjoyed your treatments so I do apologise that we as therapists didn’t pick up on that. Also, Sorry to hear about your experience in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

I am not usually very critical but this Groupon experience was so poor I felt I would leave a comment. The massage was very rushed and repetitive. The facial was disjointed, poor products and scratchy face cloths. The room is too light and not relaxing....More

Thank Argentlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KayleighAnneSmith, Manager at Liv Spa, responded to this reviewResponded 14 March 2018

Thank you for your feedback! All comments will be taken into consideration. Many thanks! Liv Spa.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

Arrived at the Liv Spa Burnley (situated inside the Oaks Hotel ) for my three treatments, back,head,foot masage, first they give you a small questionnaire to fill in then talk you through the treatments this takes about 10 minutes, then of you go into a...More

Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 May 2017 via mobile

The spa and pool area needs updating and the changing rooms are a bit smelly, one of the jacuzzis was really cold and so was the pool. However, the treatments given by Kayleigh were AMAZING best massage and facial I have ever had, really worth...More

Thank Justine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2017

Kayleigh gave me a first class treatment ....wow.....feel invigorated ! Lovely massage,facial and foot treatment....excellent....sorbet treat too Thank you

Thank yvonne h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2016

I bought this as a gift for my sisters christmas box, Back, facial and foot massage, very happy with the treatments we had done and the price I paid. Best one we have been to for a while, yes theres a few stairs to climb,...More

Thank mariehemmingway12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016

We where very impressed with back massage, facial and foot massage That we received as a gift Very friendly and helpful Only downside was climbing all the stairs to get there - but worth it

Thank Beerbudy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2016 via mobile

Thanks for the fantastic treatments everything was wonderful from start to finish. Reasonable pricing and worth every penny. Would highly recommend and will definitely be using again.

Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2016

I booked a facial. Really welcoming and friendly. lovely treatment which was longer than the advertised time. Therapist was super and allowed me to completely relax without having to chit chat. Spa area was quirky and Lovely and clean I would definitely go back. Thank...More

Thank bug20142016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016 via mobile

I bought a Groupon deal for Liv Spa to use with my friend. We don't get to see each other very often so when we do, we want to have quality time together so the spa seemed a great option. The spa area itself (jacuzzi,...More

Thank lauralhampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
valeriegodfrey60
8 January 2017|
AnswerShow all 2 answers
Response from KayleighAnneSmith | Property representative |
Hi there, Unfortunately there are no lifts in the building due to The Oaks being a listed building. Are you booked in for treatments or just refreshments and spa access?
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