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Grosvenor Casino Southend

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Review Highlights
A bit quiet but then it was a Wednesday!

Took a couple of work mates for their first casino experience.. one of which had all the luck on... read more

Reviewed 2 August 2018
j1mbob_1980
,
Hockley, United Kingdom
via mobile
Good place to watch footie with a drink

Good atmosphere classy venue just popped in for a few quiet drinks while the football was on... read more

Reviewed 18 February 2018
Stacey-marie J
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent52%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible15%
Travellers talk about
“free glass”(2 reviews)
“great night”(8 reviews)
About
Our Southend casino is a stylish and intimate venue, where you can enjoy the thrill of gaming and much more. You have a choice of Poker tables, a range of Slot machines, Electronic Roulette and table games. There is a superb restaurant serving a...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Church Road, Southend-on-Sea SS1 2AL, England
Website
+44 1702 411610
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Reviews (126)
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1 - 10 of 124 reviews
Reviewed 14 August 2018 via mobile

Amazing night thanks to Jack behind the bar who kept us incredibly well looked after! He makes a mean cosmopolitan, never kept us waiting and was the perfect bar tender. We’ll be back soon!

Thank SusieL17
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 4 weeks ago

Hi Suise L, Your feedback is greatly appreciated, I will be sure to pass this on to my colleagues. Thank you for taking time on reviewing our venue. See you soon! Kind regards, Tharindu Weerasingha

Reviewed 2 August 2018 via mobile

Took a couple of work mates for their first casino experience.. one of which had all the luck on the roulette table so will definitely be back! Overall service was great, helped that it was quiet so my mates could “learn” as they played. Drinks...More

Thank j1mbob_1980
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 4 weeks ago

Hi j1mbob_1980 Great review, it goes along way with my colleagues. Thank you for taking your time and thank you for the lovely review. Hope to see you soon. Our Christmas packages are now available to purchase! Email sm.gc-southend@rank.com for more information. Kind regards Tharindu...More

Reviewed 10 July 2018 via mobile

Four of us came here Saturday night for a few drinks & a flutter. There was good music playing & drink prices were reasonable. There was a few people on the tables & it was a very enjoyable evening.

Thank dgosul
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 4 weeks ago

Hi dgosul, Thank you for taking time on reviewing our venue, We are so happy to hear you had a fantastic time with us. Hope to see you soon. Kind regards Tharindu Weerasingha

Reviewed 10 May 2018 via mobile

I regularly attend the Ladies Lunch with my friends. It is a three course meal with choice from a menu, served with a free glass of red or white wine and coffee or tea after meal. The food is very good with friendly service. Yesterday...More

Thank Rosy567
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 15 May 2018

Hi Rosy567, Thank you very much for your kind words, it goes a long way with my colleagues. Hope to see you soon. Kind regards Tharindu Weerasingha Sales and Marketing manager

Reviewed 7 May 2018 via mobile

Absolute jokers. Refused entry to a small group that were wearing shirt, tie, jacket and shorts based on ‘dress code’ then proceeded to let in others wearing Nike Air Max and Tracksuits. Their ‘policy’ is clearly a joke. Apparently you need a terrible dress sense...More

Thank TravellerBobble
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 15 May 2018

Hi TravellerBobble, I am sorry to hear that you were refused entry to our premises, would you be able to send us some more information about the incident to com.gc-southend@rank.com so we can investigate in to this. Kind regards Tharindu Weerasingha Sales and marketing manager

Reviewed 14 April 2018

Tried this casino again and worse than last visit. They have changed the menu and it’s still bad....table service slow still too. Worse still we were playing slots and went to have our food and they took our money out of the machine and gave...More

Thank Paula H
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 28 April 2018

Hi Paula, Thank you for the review, we have a strict policy on our slots machines, an allocation of 15min. Sorry to hear that you had a bad experience at our establishment. I believe I had explained the situation clearly on the evening. Please email...More

Reviewed 27 February 2018

We went with a group we belong to and found the venue excellent for a disco, drinks and a buffet meal. It was an excellent afternoon.

Thank Mihamamastru
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded 16 March 2018

Hi Mijamamastru, Thank you for taking time on reviewing our establishment, We hope to see you again for a great night out! Don't forget we have live entertainment every Friday and Saturday now! Kind regards Tharindu Weerasingha,

Reviewed 18 February 2018 via mobile

Good atmosphere classy venue just popped in for a few quiet drinks while the football was on. Facilities were clean and service was quick at the bar, drinks were reasonably priced can’t complain.

Thank Stacey-marie J
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded 22 February 2018

Hi Stacey-marie J, Thank you for the feedback, it is highly appreciated. We are glad to hear that you had a great time with us. Don't forget we have Live Entertainment every Friday and Saturday. Kind regards, Tharindu.

Reviewed 13 February 2018 via mobile

Waited an hour for my starters and didn’t turn up . Then the mains came out ( just a burger ) and it was full of mayonnaise when I clearly told the server I didn’t want mayonnaise . Won’t be back

Thank Rossjh83
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded 22 February 2018

Hi Rossjh83, So sorry to hear your had a bad experience at our establishment, Would you be able to contact com.gc-southend@rank.com so we can look into this issue for you. Kind regards Tharindu

Reviewed 31 January 2018 via mobile

I recommend grosvenor to everyone. Staff is always very welcoming and friendly. Every area is nice and tidy . Week end they always have entertainment until late night and lots of food offers every day. 100% fun guaranteed!!More

Thank Philip G
Tharindu W, Guest Relations Manager at Grosvenor Casino Southend, responded to this reviewResponded 22 February 2018

Hi Philip G, Thanks for taking time on reviewing our Casino, we are pleased to hear that you had a great time with us. Look forward to seeing you soon, We do have Live entertainment Every Friday and Saturday and our 24hr Food menu is...More

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