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Grosvenor Casino Southend

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Blackjack and burgers

Really enjoy this casino, its friendly, small and very welcoming. The dealers are relaxed and... read more

Reviewed 2 October 2018
Bradley S
via mobile
A bit quiet but then it was a Wednesday!

Took a couple of work mates for their first casino experience.. one of which had all the luck on... read more

Reviewed 2 August 2018
j1mbob_1980
,
Hockley, United Kingdom
via mobile
Read all 130 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent51%
  • Very good24%
  • Average6%
  • Poor4%
  • Terrible15%
Travellers talk about
“great night”(9 reviews)
“free glass”(2 reviews)
“gaming tables”(3 reviews)
About
Our Southend casino is a stylish and intimate venue, where you can enjoy the thrill of gaming and much more. You have a choice of Poker tables, a range of Slot machines, Electronic Roulette and table games. There is a superb restaurant serving a...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Church Road, Southend-on-Sea SS1 2AL, England
Website
+44 1702 411610
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Reviews (130)
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LanguageEnglish
62
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20
Show reviews that mention
All reviews great night free glass gaming tables roulette table for sunday lunch very enjoyable evening food was lovely prawn cocktail lovely staff great value flutter blackjack southend pint venue games pier
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1 - 10 of 128 reviews
Reviewed 1 week ago

Few days before the occasion I booked a table for two to celebrate my husband's birthday on Sunday 3rd of December. I paid up front for the three course dinner, later we planned to spend the rest of the evening gambling. When we came, for...More

Date of experience: December 2018
Thank KatKowalikBaris
Reviewed 4 weeks ago

whilst shopping in southend on Sunday we decided on having Sunday lunch at the Grosvenor casino, you have the option of 1,2, or three courses, we decided on prawn cocktails as a starter, as they were served to us we were asked if we would...More

Date of experience: November 2018
Thank Joyce W
LouiseW2898, Casino Operations Manager at Grosvenor Casino Southend, responded to this reviewResponded 4 weeks ago

Hi Joyce Thank you for the review, sincere apologies for the service you received on your last visit. Your review has been fed back to our team to ensure this doesn’t happen again. Hopefully you will use the vouchers and we will see you again...More

Reviewed 22 October 2018 via mobile

This was our 3rd visit to the restaurant ,the first two times the food was good but had to wait well over an hour to get served our meals.this time we thought we would go for Sunday lunch as it was a nice day and...More

Date of experience: October 2018
Thank Culture753376
Reviewed 2 October 2018 via mobile

Really enjoy this casino, its friendly, small and very welcoming. The dealers are relaxed and knowledgeable. We also had dinner in the casino which was good quality with a free starter promotion. If you fancy a night out in Southend i would definitely recommend this...More

Date of experience: August 2018
Thank Bradley S
Reviewed 14 August 2018 via mobile

Amazing night thanks to Jack behind the bar who kept us incredibly well looked after! He makes a mean cosmopolitan, never kept us waiting and was the perfect bar tender. We’ll be back soon!

Date of experience: August 2018
Thank SusieL17
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 27 August 2018

Hi Suise L, Your feedback is greatly appreciated, I will be sure to pass this on to my colleagues. Thank you for taking time on reviewing our venue. See you soon! Kind regards, Tharindu Weerasingha

Reviewed 2 August 2018 via mobile

Took a couple of work mates for their first casino experience.. one of which had all the luck on the roulette table so will definitely be back! Overall service was great, helped that it was quiet so my mates could “learn” as they played. Drinks...More

Date of experience: August 2018
1  Thank j1mbob_1980
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 27 August 2018

Hi j1mbob_1980 Great review, it goes along way with my colleagues. Thank you for taking your time and thank you for the lovely review. Hope to see you soon. Our Christmas packages are now available to purchase! Email sm.gc-southend@rank.com for more information. Kind regards Tharindu...More

Reviewed 10 July 2018 via mobile

Four of us came here Saturday night for a few drinks & a flutter. There was good music playing & drink prices were reasonable. There was a few people on the tables & it was a very enjoyable evening.

Date of experience: July 2018
Thank dgosul
Tharindu W, Sales and Marketing Manager at Grosvenor Casino Southend, responded to this reviewResponded 27 August 2018

Hi dgosul, Thank you for taking time on reviewing our venue, We are so happy to hear you had a fantastic time with us. Hope to see you soon. Kind regards Tharindu Weerasingha

Reviewed 10 May 2018 via mobile

I regularly attend the Ladies Lunch with my friends. It is a three course meal with choice from a menu, served with a free glass of red or white wine and coffee or tea after meal. The food is very good with friendly service. Yesterday...More

Date of experience: May 2018
Thank Rosy567
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 15 May 2018

Hi Rosy567, Thank you very much for your kind words, it goes a long way with my colleagues. Hope to see you soon. Kind regards Tharindu Weerasingha Sales and Marketing manager

Reviewed 7 May 2018 via mobile

Absolute jokers. Refused entry to a small group that were wearing shirt, tie, jacket and shorts based on ‘dress code’ then proceeded to let in others wearing Nike Air Max and Tracksuits. Their ‘policy’ is clearly a joke. Apparently you need a terrible dress sense...More

Date of experience: May 2018
Thank TravellerBobble
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 15 May 2018

Hi TravellerBobble, I am sorry to hear that you were refused entry to our premises, would you be able to send us some more information about the incident to com.gc-southend@rank.com so we can investigate in to this. Kind regards Tharindu Weerasingha Sales and marketing manager

Reviewed 14 April 2018

Tried this casino again and worse than last visit. They have changed the menu and it’s still bad....table service slow still too. Worse still we were playing slots and went to have our food and they took our money out of the machine and gave...More

Date of experience: April 2018
Thank Paula H
Tharindu W, Sales and Marketing manager at Grosvenor Casino Southend, responded to this reviewResponded 28 April 2018

Hi Paula, Thank you for the review, we have a strict policy on our slots machines, an allocation of 15min. Sorry to hear that you had a bad experience at our establishment. I believe I had explained the situation clearly on the evening. Please email...More

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