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Spa West

29209 Center Ridge Rd, Cleveland, OH 44145-5224
+1 440-899-7729
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spa west

This establishment has improved greatly over the past few years! They have a wonderful membership... read more

Reviewed 2 weeks ago
robhryck
,
Cleveland, Ohio
Coolsculpting poor results and awful customer service

This spa deserves 0 stars. Coolsculpting -poor results, it's a scam, don't waste your money. Poor... read more

Reviewed 3 December 2017
aspyke1
via mobile
Read all 65 reviews
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Overview
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This luxurious, full-service spa offers hotel packages from many Cleveland hotels.
  • Excellent50%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible29%
2 weeks ago
“spa west”
3 Dec 2017
“Coolsculpting poor results and awful customer service ”
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Hours Today: 9:00 AM - 9:00 PM
LOCATION
29209 Center Ridge Rd, Cleveland, OH 44145-5224
CONTACT
Website
+1 440-899-7729
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Reviews (65)
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1 - 10 of 65 reviews

Reviewed 2 weeks ago

This establishment has improved greatly over the past few years! They have a wonderful membership program that lets you choose between massages, facials, manicures and pedicures at a greatly reduced rate! If you are looking for a wonderful, relaxation massage, Malia is fantastic! I love...More

Thank robhryck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

This spa deserves 0 stars. Coolsculpting -poor results, it's a scam, don't waste your money. Poor customer service. Spa West cancelled my appointments 4 different times making up excuses every time when finally the truth came out the coolsculpting machine was out of service. They...More

1  Thank aspyke1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017 via mobile

I came to Cleveland from out of town and found this spa online and decided to try it out with my friends. AAAAAMAZING! This is definitely the best spa that I’ve been to hands down. The entire staff is very kind and attentive. From the...More

Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 November 2017

Bought group of Venus Legacy treatments. 1st treatment singed whole face with several deeper burned spots so I had to cancel next treatment as burns were still open wounds. After a week and the burns were still healing - I decided I did not want...More

1  Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2017 via mobile

I took my daughter here after a recommendation from a friend. I scheduled an eyebrow waxing for her the day before going to her homecoming dance. The staff was very nice, I was comfortable while waiting for her and was brought warm moist towels that...More

1  Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2016 via mobile

Every time I come here I have the best experience. The staff is so friendly. Especially, the girls who do the manicures and pedicures. It's worth treating yourself and we are lucky to have a place like this to come to when we need to...More

Thank J A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016

Before our wedding day, my new hubby and I decided to go for some much needed alone time here. We got a package that included the sauna, a bath, and a couples massage. I ABSOLUTELY love this place!!! It is soooooooooooo serene. We were able...More

Thank danieruru007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016 via mobile

Not flexible at all will scheduling. Made me come different days for my spa "package". Lots of attitude from employees. Not worth it at all there's lots of competitors with much better service less then a mile away.

3  Thank tonyas8651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2015

I am a member there, so obviously it can't be that terrible. The employees are very well trained. Each masseuse has done an excellent job. Every tech doing my facial did an awesome job as well. But that brings me to my "complaints". Pros: Nice...More

Thank Lindsay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2015

I visited Spa West three times. During the first two visits, I went by myself for a massage, manicure and pedicure. The services were wonderful, and I really liked the calming atmosphere of the spa. Since I had two great experiences with Spa West, I...More

4  Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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