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Champneys Henlow Spa

Coach Road | Champneys Henlow, Henlow SG16 6DB, England
+44 870 330 0300
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Review Highlights
Dissapointing

Booked a day spa break for my Partner's birthday. On arrival we were advised to go into the... read more

Reviewed 1 week ago
lynsey w
,
London, United Kingdom
via mobile
Excellent Value

My friend and I returned after a 2 night break here. I must admit is probably one of my best spa... read more

Reviewed 2 weeks ago
debymanning
,
Rainham, United Kingdom
Read all 279 reviews
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Overview
  • Excellent51%
  • Very good18%
  • Average17%
  • Poor5%
  • Terrible9%
Travellers talk about
“on arrival” (22 reviews)
“sun loungers” (7 reviews)
LOCATION
Coach Road | Champneys Henlow, Henlow SG16 6DB, England
CONTACT
Website
+44 870 330 0300
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Reviews (279)
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1 - 10 of 278 reviews

Reviewed 1 week ago via mobile

Booked a day spa break for my Partner's birthday. On arrival we were advised to go into the reception area and when we had finished our light snack/breakfast to make our way downstairs to day spa reception. No one greeted us. We asked an employee...More

Thank lynsey w
Reviewed 2 weeks ago

My friend and I returned after a 2 night break here. I must admit is probably one of my best spa experiences so far. From the grounds, to the treatments, the staff are are all very courteous and the food is to die for albeit...More

Thank debymanning
Reviewed 2 weeks ago

after a long wait to speak to someone I finally got through and booked this day for myself and my husband, who had never been before. We were told to go downstair for our robes and to change in the day changing rooms. Butt when...More

Thank BrendaEngland2014
Reviewed 3 weeks ago

Champneys has left me very disappointed, and shocked with what I thought was a highly respectable brand who, considering their prices, would go above and beyond with their service. I viewed a voucher on Groupon for Champney's "Pamper Package" that they offer. Groupon gives dates...More

Thank Anneka O
Reviewed 3 weeks ago via mobile

My friend and I treated ourselves in September 2016 to 5 days at Champneys Henlow Grange. As we paid for a superior room and as the photos show the room wasn't very superior, upon our return we sent a letter of complaint. I spoke of...More

2  Thank AnnieD71
Reviewed 3 weeks ago via mobile

Beautiful grounds. Lovely staff. Cracking food. Top notch sauna/steam/pool. Decent gym. Very nice local running trails. Room decor 30yrs out of date, but clean and I can deal with the decor when you have a perfect view and French doors onto a terrace (see pic,...More

1  Thank Jamie H
Reviewed 4 weeks ago

I booked a day spa option which included hydra thalassotherapy ( very good) and a 25 minute massage ( average). Lunch is EXCELLENT - a wide range of salads and several hot options as well as desert. Faciliities - Sauna (wasn't hot), Steam room (...More

Thank dionnen
Reviewed 4 weeks ago via mobile

Awful place threadbare carpets, mould in bathroom, paper falling off the wall due to damp, rotting shower screen then the curtains fell off the wall!!! Pre book spa treatment not booked on arrival and then too busy to fit me in! Wrong ingredients in Greek...More

Thank Karl C
Reviewed 20 August 2017 via mobile

Very average overnight stay which could have easily been so much better. Upon arrival at the spa we were not offered a tour of the facility (I was told the morning after this was supposed to happen). The robes and flop flop sizes were wrong...More

Thank VictorBama50
Reviewed 9 August 2017

Stayed at Champneys, Henlow 29th & 30th July 2017 with friends. We had stayed in January for one night and decided to return as a celebration of a friend's special birthday. The staff are very friendly and nothing is too much trouble. Rooms are lovely...More

Thank louisahudson
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Questions & Answers
1018jackie
14 March 2017|
AnswerShow all 6 answers
Response from EricaT1234567 | Reviewed this property |
My husband and I really enjoyed our time there. It is a traditional spa so not full of mod cons, etc. The food was good but super healthy.
1
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Ali-Bongo14
20 February 2017|
AnswerShow all 2 answers
Response from madmichyLondon | Reviewed this property |
hI ive found out what Phusion is - its a a combination of HIIT and Pilates, alternating in the class
1
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Jaxie7
7 November 2016|
Answer
Response from georginajenkins | Reviewed this property |
My favourite rooms are the ones facing the weir where the stream falls down in a waterfall - the ducks there are very friendly! The ground floor rooms are the superior ones with a door out to a small patio. These rooms are... More
1
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