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Aktun Chen

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Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$ 107.10*
and up
Tulum with Underground Cenote and Caves from Cancun
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US$ 75.71*
and up
Viator Exclusive: Coba Ruins Early Access Tour with an Archaeologist and Cenote...
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Overview
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An underground cave with spectacular rock formations.
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (139 reviews)
“zip lining” (153 reviews)
“spider monkeys” (35 reviews)
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All hours
Hours Today: 9:30 AM - 5:30 PM
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Website
+52 984 109 2061
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JPMiles / Payback Arrow
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JPMiles / Payback Arrow
Reviews (1,273)
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1 - 10 of 816 reviews

Reviewed yesterday

Aktun Chen has a free shuttle that will take you from the highway to the reception area and back. The collectivo will drop you at the gate at the highway and you just need to cross the highway and stand there and a collectivo will...More

1  Thank gshard2016
Reviewed 2 days ago via mobile

We ended up going to Aktun Chen for our one year anniversary. We wanted to do something unique, fun, and outside a typical all inclusive type of scene. We ABSOLUTELY loved it! We went on the walking cave tour, which was well worth the money!!...More

Thank hdruffel
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comment I will show this comment to all the staff and we would love to have you again with us in the future Regards

Reviewed 3 days ago

Our Tour Guide was awesome! He was very knowledgable of the cenote, funny and made the journey entertaining. I am very sorry i cannot remember his name. We saw wild monkeys, Deer and Pigs. We stayed a little longer to enjoy the animals they have...More

Thank Eryn S
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comments

Reviewed 4 days ago via mobile

Marcos Morales was our Cenote guide really nice, crystal clear water Really good illumination during all the experience in there

Thank Marcela G
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thanks for your comment

Reviewed 4 days ago

Great cenote for diving and snorkeling, you can have the fairytale like expierience inside the cenote, its like a kind of freenish lighting, and also you can find fish, turtles and another marine life, many rooms to visit, higly recommended.

1  Thank _la_cami_16
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thanks for your comment

Reviewed 4 days ago

Great excursion booked via the Grand Bahia Principe, small, but gorgeous. Fresh water, good infrastructure to get in and out.

Thank kevtownhouse
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comment

Reviewed 5 days ago

The completely rebuilding place which in past could be one of best natural paces in Yucatan peninsula. But now - it is something like Disney park with big undergound pool. Be aware - after payment of really big money you cannot use your own camera....More

Thank Radek H
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Good morning I think you are confusing the park We don’t have a artificial big swimming pool and cameras are Allowed all around the park Regards

Reviewed 5 days ago

We had an amazing and very knowledgeable guide throughout this tour. What a beautiful and interesting tour! I actually learned a lot from this tour; especially regarding sunscreen that is not eco friendly. I was embarrassed to be carrying around non eco friendly sunscreen after...More

Thank TammyLouise18
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comment We would love to have you again with us

Reviewed 1 week ago

I was excited to do this cenote because of the pictures. Actually I was disappointed : - artificial cenote : many lights added to enable the brightness and color of the water - not so big - expensive - LONG AND DIFFICULT TO REACH :...More

Thank scafac
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 6 days ago

Thanks for your comment

Reviewed 1 week ago

This was an amazing experience and we are so happy we decided to go there while on vacation in Mexico. Fabulous moment and our guide Jaime was one of the nicest people we ever met :) Well done to all the staff at Aktun Chen...More

Thank LEP45
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 6 days ago

Thank you very much for your comment I will show it to all the staff

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Ask a question
Questions & Answers
Anne-Sophie B
5 December 2017|
AnswerShow all 3 answers
Response from Lorenzo A | Property representative |
Good morning The minimum age for Zipline is 4 years 15 kilos and 1 meter That’s correct there are 3 options according to the child ability Fly alone Fly with a parent Fly with a guide We hope to see you soon at the... More
1
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Keith2424
28 October 2017|
AnswerShow all 5 answers
Response from DenverMama2017 | Reviewed this property |
Keep in mind the cenote is not large so "walking through" is only a really short path around the edge. There is an underground cave tour on the same property which includes a bridge across a cenote if that's more your speed... More
1
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vanislandgirl79
24 August 2017|
AnswerShow all 8 answers
Response from Lorenzo A | Property representative |
Hi You can take a colectivo at the highway and drop off at our highway entrance We have a free shuttle from our highway entrance to reception There is a security man that call you a van
1
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