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Aktun Chen

Features Animals
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$ 107.10*
and up
Tulum with Underground Cenote and Caves from Cancun
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US$ 75.71*
and up
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Overview
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An underground cave with spectacular rock formations.
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (135 reviews)
“dry cave” (41 reviews)
“zip lining” (159 reviews)
Closed Now
Hours
Hours Today: 9:30 AM - 5:30 PM
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Website
+52 984 109 2061
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,344)
Traveller rating
Traveller type
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All reviews
"cave tour"
in 135 reviews
"dry cave"
in 41 reviews
"zip lining"
in 159 reviews
"cenote swim"
in 31 reviews
"spider monkeys"
in 37 reviews
"beautiful cave"
in 17 reviews
"catfish"
in 22 reviews
"underground cenote"
in 29 reviews
"dirt road"
in 19 reviews
"natural park"
in 9 reviews
"the main highway"
in 9 reviews
"included lunch"
in 10 reviews
"cave system"
in 12 reviews
"cenote experience"
in 10 reviews
"knowledgeable guide"
in 9 reviews
"bug spray"
in 13 reviews
"crystal clear water"
in 10 reviews
Filter

1 - 10 of 855 reviews

Reviewed yesterday via mobile

This place was absolutely amazing. We were expecting a big crowd Friday afternoon but there were only 4-6 other people there!! Jaime was the best tour guide and incredibly knowledgeable. Everyone was so friendly. It was so peaceful, beautiful, quiet and all around amazing!

Thank elenz8648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

Great morning spent at Aktun Chen - we started with the zip lines which were fantastic - 10 in all and the guides couldn't have been more helpful or patient! From there we toured the caves which were beautiful and then did a quick snorkel...More

Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 days ago

Thank you very much for your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago

Well preserved caves, an amazing day out and great, friendly and helpful staff. Javier took us through the zip lining which was so much fun - he made the whole trip that little bit more awesome with his bubbly character.

Thank Farah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 days ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago via mobile

We recently visited Actun-Chen with my two teenage daughters who were so excited by the end of the trip. First we visited the cave which was an indescribable experience, untouched by humans and so mystical with bats, cenotes inside the cave and rare birds flying...More

Thank Cecilia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 days ago

Thank you very much for your comment We would love to see you again in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

This was the best place we have seen ! Awesome guides ! Spoke multiple languages . Super family fun!

Thank Joshua B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment and visit

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

We went for a zipline/cenote tour w/5 adults and 7 kids. The zip lines guides were great and hustled their butts off. Cenote was very cool but not very big. Was expecting something more. Lunch was included and was unexpectedly tasty. We bought pictures and...More

1  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your visit and comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

My wife and I took the cave tour at Aktun Chen. Our guide Rodrigo spoke excellent english and was very knowledgeable and interesting. This was definitely one of the highlights of our trip to Mexico. We also found the wildlife in the area very interesting...More

1  Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This was, by far, the best excursion we did during our latest vacation in the Riviera Maya. Three activities are offres in the park: cenote swim, zip line, and cave exploration. There is also a restaurant. I only visited the cave with my five years...More

Thank Mel_Laurier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comments Wild love to see you again in the future in our other activities

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

After quite a bit rough drive from the main road arrived at the reception. The guide showed us the Cento spoke good English and was very knowledgeable

Thank Nanook67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

This place was great! The cenote snorkeling is beautiful and kid friendly (Our four-year-old loved it) Jorge gave us the cenote tour and Henry on the zip line. Both were awesome. My only complaint would be the pictures, the prices are outrageous so we didn’t...More

Thank elenabrasil2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thanks for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
gracefesta
7 April 2018|
AnswerShow all 5 answers
Response from Lorenzo A | Property representative |
Hi Is completely lighted I don’t think he would have problem See you soon
0
Votes
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Audrey209
23 March 2018|
AnswerShow all 6 answers
Response from 820xcellence | Reviewed this property |
We chartered a taxi from our resort in Cancun. It was an hour and a half drive. Once you pay at the reception area, a bus will take you to the area where the caves are and a tour guide will greet you.
1
Vote
Anne-Sophie B
5 December 2017|
AnswerShow all 3 answers
Response from Lorenzo A | Property representative |
Good morning The minimum age for Zipline is 4 years 15 kilos and 1 meter That’s correct there are 3 options according to the child ability Fly alone Fly with a parent Fly with a guide We hope to see you soon at the... More
1
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