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Address: | Plaza Ukana I, Playa Akumal, Local 3, Akumal 77731, Mexico
Phone Number:
+52 984 875 9032
Website
Today
09:00 - 17:00
Open now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Original Akumal Dive Shop is a 5 Star PADI IDC center. The first dive...

The Original Akumal Dive Shop is a 5 Star PADI IDC center. The first dive shop on Mexico's Caribbean mainland. With over 30 years experience we offer the best from accommodation, tours, snorkeling and recreational diving to advanced levels of instructor training in Akumal Riviera Maya Mexico.

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TripAdvisor Reviewer Highlights

Read all 913 reviews
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  • 669
    Excellent
  • 71
    Very good
  • 15
    Average
  • 7
    Poor
  • 6
    Terrible
Absolutely amazing... Highlight of our trip!

I honestly don't know where to begin... Oh wait I know... 6 months ago when I set our reservation up online. Their online reservation process was fantastic, I was able to... read more

5 of 5 bubblesReviewed 5 days ago
Jaime D
,
Windsor, Wisconsin, United States

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913 Reviews from our TripAdvisor Community

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Showing 768: English reviews
Kalamazoo
Level Contributor
62 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

After reading the reviews, we took a taxi from where we were staying in Puerto Morales to the Dive Shop, and missed all the folks trying to entice us to use them as snorkeling guides. Inside the Dive Shop we rented snorkel gear and a locker. You really do want to rent a life vest - the waters can be... More 

Helpful?
Thank loongirl
Windsor, Wisconsin, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

I honestly don't know where to begin... Oh wait I know... 6 months ago when I set our reservation up online. Their online reservation process was fantastic, I was able to set-up the date and time and pre-pay for all of it. All we had to do was show up... and that is what we did. We took a short... More 

Helpful?
1 Thank Jaime D
Muscatine, Iowa
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Enjoyed it!! Loved the cenotas!! Tour guides were quite knowledgeable & affordable. The snorkeling was not our favorite though- issues with equipment but that's the price you pay when you don't bring your own.

Helpful?
2 Thank BeckyTroy
Omaha, Nebraska
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Windy & rough waters for ocean dive. Small boat, had to wear our gear to it, take it off to board. Backwards roll out. Dive was just past the breakers & mediocre. Rough waters & I got sick on the safety stop. Had to take our gear off to climb up ladders & I was sick all the way back... More 

Helpful?
Thank sharonmbrown
Colorado Springs, Colorado
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Small catamaran, 36', so prepare to get wet. Friendly crew, but "photos" are a rip off, $60 per couple.

Helpful?
2 Thank Greg C
theakumaldiveshop, Public Relations Manager at Akumal Dive Shop, responded to this review

Ahoy, Greg C! We appreciate your comments and we're happy that your time with our crew led you to describe our seafaring folk as 'Friendly'; it appears you actually had an agreeable (albeit 'wet') cruise! Except for the "photos", which are entirely optional to purchase, we're sorry this subtracted from your overall experience... please feel free to message us and... More 

Minneapolis, Minnesota
Level Contributor
37 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I have been visiting Akumal and using the services of Akumal Dive Shop for over 10 years. They have a professional opperation with good skippers and dive master/instructors. Condor, Cholo and Saul are all great dive guides. They are a lare enough operation so that you have options - dives in morning and afternoon, night dives, cenotes, etc. They have... More 

Helpful?
1 Thank RayMan222
Breckenridge, Colorado
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

My wife and I wanted to snorkel with the turtles, and approached this shop mainly because of their proximity to the beach (right on the water) and convenience of lockers too. We walked in without a reservation and Diego greeted us. He was immediately very informative. My wife was hesitant to snorkel because she is very claustrophobic, and he was... More 

Helpful?
Thank travelin_huff
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

When you arrive at Akumal Bay you will be approached by many trying to sell you a story and a tour. The tour might be genuine but the story is not. Go directly to the dive shop for what the real park rules are and you can also rent gear and a locker here. They do not try to sell... More 

Helpful?
1 Thank Sherri M
Phoenix, Arizona
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

The staff and the place was very helpful and flexible. My dive master was Luis Condor, he was great. I have made close to 60 dives, but only go about once a year. Luis took the time to make sure I was preparing correctly and gave great advise on how to do things better based on his years of experience.... More 

Helpful?
1 Thank Brian_E_2112
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

Fast, effective and professional service. Saul is a very knowledgeable instructor. Jesús found out right away my needs and expectations and put in action all his instruction crew to provide a complete side mount instruction solution. Mula and Marco helped me out a lot in carrying weight (tanks) and assist me at every moment. Isela and Francesca did a very... More 

Helpful?
1 Thank Ismael C

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Kelowna, Canada

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?