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Hats By The Hundred

Shop 5 19 Warehouse Rd | Directly Behind the Brickworks Centre, Southport, Gold Coast, Queensland 4215, Australia
+61 7 5532 1336
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Damage from improper packing, impersonal customer support

I ordered 3 hats, 2 of which in the Heritage Collection that included hatboxes. Hat by the Hundred... read more

Reviewed 28 March 2018
byrondickey
,
Kansas City, Kansas
Hats by the Hundred

There were definitely lots of hats in this store. Sadly the young staff on the day we visited... read more

Reviewed 6 December 2017
Christine H
,
Brisbane, Australia
Read all 6 reviews
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Overview
  • Excellent36%
  • Very good16%
  • Average16%
  • Poor16%
  • Terrible16%
6 Dec 2017
“Hats by the Hundred”
27 Mar 2018
“Damage from improper packing, impersonal customer support”
Closed Now
Hours
Hours Today: 10:00 AM - 5:00 PM
Suggested Duration: < 1 hour
LOCATION
Shop 5 19 Warehouse Rd | Directly Behind the Brickworks Centre, Southport, Gold Coast, Queensland 4215, Australia
CONTACT
Website
+61 7 5532 1336
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JPMiles / Payback Arrow
75
JPMiles / Payback Arrow
Reviews (6)
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Reviewed 28 March 2018

I ordered 3 hats, 2 of which in the Heritage Collection that included hatboxes. Hat by the Hundred jammed all 3 hats in one box and did not package the hatbox in a shipping box. This resulted in 2 crushed hats and a damaged hatbox....More

Thank byrondickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

There were definitely lots of hats in this store. Sadly the young staff on the day we visited didn't have much experience. I expected a speciality store to perhaps even measure you for the correct fitting if unsure of size. All a bit hit and...More

Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

We had decided to visit this hat shop before arriving in Australia as I was particularly looking for a Hat jack. The range of hats is stunning the staff friendly and very well informed. A delightful experience. If you are on the Gold Coast and...More

Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hats By T, Manager at Hats By The Hundred, responded to this reviewResponded 6 January 2017

Thanks for dropping by Roger! Great to hear you enjoyed the range and customer experience in store. Safe travels and see you next time!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 27 December 2016 via mobile

Very disappointed in service. I called day prior paid for an Akubra Hat with credit card and asked that it be packaged without any reference to Akubra as it was a Chrissy gift and my husband would be with me when I picked it up!...More

Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hats By T, Manager at Hats By The Hundred, responded to this reviewResponded 29 December 2016

Hi Susan, Sorry to hear you were disappointed with the service. looks like we dropped the ball on this one. Its very hard for us to accommodate the request because all of our boxes and bags have branding on them and December has been a...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2015

Excellent range and pricing for both men and women hats. Went in for 1 hat came out buying 4.....worth the visit!

Thank Gloria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2015

I wanted to get some real Australians gift for some friends from Colombia and someone told me about this place for cool Aussie Akubras and stuff. The place is amazing, it's so big packed full of all kinds of hats and Australian stuff. If you...More

Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Tango R
19 August 2017|
Answer
Response from katey_b4 |
Hi Tango, unfortunately we do not open on a Sunday at the moment. We will update our hours if this changes. We are open Mon - Fri 10 - 5pm and Saturday 10 - 3pm.
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