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The Umstead Spa

Certificate of Excellence
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Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Phone Number: +1 919-447-4170
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TripAdvisor Reviewer Highlights

Read all 105 reviews
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  • 91
    Excellent
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    Very good
  • 3
    Average
  • 1
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  • 0
    Terrible
A real spa at last.

I can't believe I lived in this area for 5 years and never knew this was here! What a great spa. I have been to spas that didn't offer half the features of this one. I have to... read more

5 of 5 bubblesReviewed 5 weeks ago
Rachel N
,
Portland, Oregon
via mobile
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Portland, Oregon
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago via mobile

I can't believe I lived in this area for 5 years and never knew this was here! What a great spa. I have been to spas that didn't offer half the features of this one. I have to say, it was really well done. A friend and I were determined to visit the spa while I was in town. Now,... More 

Helpful?
Thank Rachel N
Charlotte,NC
Level Contributor
92 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

Booked a massage for my mother and myself. The facility is wonderfully set up and a lot larger than expected. The room in which my massage was very nice (probably used for couples). My masseuse applied just the right amount of pressure and asked throughout the session if it was to my satisfaction. The waiting area was very comfortable. Unfortunately... More 

Helpful?
Thank qcgirl
Columbia, South Carolina
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 September 2016 via mobile

Our 4 day stay was remarkable! The atmosphere is elegant yet relaxing. The rooms leave no detail out! The Spa is one of the most relaxing I have ever experienced. We will return very soon!

Helpful?
Thank conniehusband
Seaford, New York
2 reviews
5 of 5 bubbles Reviewed 23 August 2016

The Umstead Spa is a must if you are visiting the area and need to unwind. Had two amazing 80 minute aromatherapy massages. The massage room was tranquil, so relaxing and the light music soothing. The therapist was professional, courteous and friendly. By far the best massages I have ever had. Highly recommended

Helpful?
Thank clynns8913
Cary, North Carolina
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

The spa is the best. Wonderful time to relax in the lounge after a treatment. The lounge upstairs overlooks the wooded area. The treatments are very well done. You can make yourself a cup of tea. They have a few other snacks. On the weekday you can use the pool and inside facilities.

Helpful?
Thank glo m
Apex
Level Contributor
16 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 23 August 2016 via mobile

This spa not only has the best staff but the relaxing, comfortable, un-pressured environment made it even better. I expected the day to whiz by but thankfully it didn't. Massage and nails all done to perfection. Again, the staff makes the place wonderful.

Helpful?
Thank Never_tan
Cary, North Carolina
Level Contributor
29 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

Upscale luxurious spa with all the amenities. Steam room, sauna, whirlpool, locker room and shower are first class. Fresh cucumber water and ice wash cloths near whirlpool is a sample of the extra touches that make this a true luxury spa in the area. Several relations rooms which plenty of comfortable seating and blankets for coziness. I feel so pampered... More 

Helpful?
Thank Teri R
Raleigh, North Carolina
Level Contributor
63 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 July 2016 via mobile

Once you arrive at the spa, you never want to leave. It is tranquil, beautiful, and has the best staff available! The massages are amazing!

Helpful?
Thank RaleighGirl714
Concord, New Hampshire
2 reviews
4 of 5 bubbles Reviewed 5 July 2016

The hotel, grounds, and staff were amazing. Jessica at the concierge desk was beyond helpful. She essentially planned our entire stay in Raleigh. From dinner at Cameron Village, to touring the chocolate factory, and setting us up with bikes to go through Ulmstead park. Our only negative was the service at the spa.

Helpful?
Thank enverselim
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear guest, We are delighted you had a wonderful time while staying with us and we will pass your thoughtful comments on to our concierge, Jessica. We are disappointed to hear you did not enjoy your spa services and would like to discuss it with you further. Please let us know the best way to contact you and we will... More 

Apex, North Carolina
Level Contributor
289 reviews
98 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 25 June 2016

Looking for some pampering and relaxation -- this is the place. From the minute you walk in and take the tour you will never want to leave. The facility is beautiful and completely tranquil. On my recent visit I had a massage and a luxury pedicure. I have also had a facial. With a service you can stay for the... More 

Helpful?
Thank elandja

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Questions & Answers

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Atlanta, Georgia
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?