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Great Smoky Mountains Railroad

Certificate of Excellence
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Address: 226 Everett St, Bryson City, NC 28713-6405
Phone Number: +1 800-872-4681
Website
Today
08:00 - 17:00
Open now
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Hours:
Sun - Sat 08:00 - 17:00
Recommended length of visit: 1-2 hours
Description:

A 52-mile rail journey through valleys, inside winding tunnels and across...

A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.

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TripAdvisor Reviewer Highlights

Read all 1,932 reviews
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    Excellent
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    Very good
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    Terrible
Lots of fun!

Fun train ride to Dillsboro for lunch! Billie Jean was our hostess and she rocks! Train trip was nice a relaxing, very scenic, Billie Jean pointed out a few of the notable... read more

4 of 5 bubblesReviewed 4 days ago
Jackie B
,
Lake Mary, Florida
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1,932 Reviews from our TripAdvisor Community

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Showing 1,927: English reviews
Mooresville, North Carolina
Level Contributor
92 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We just returned from our trip to the GSMR for The Polar Express ride. We have two children age 4 and 2. It was a great day filled with many great memories for all of us. We did the first class coach and it is worth the money because like my wife said our kids are young only for a... More 

Helpful?
Thank CaribbeanSidewinder
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Great experience, children loved it and very well organized. Quaint and charming town, we enjoyed walking downtown during the day and rode the train that night. Would recommend

Helpful?
Thank Donna N
1 review
2 of 5 bubbles Reviewed 3 days ago NEW

I paid over 200 dollars for four people to go to this event. We were in the Crown Class. The girls acting as chefs just did not do a good job. You could tell they were not into their roles at all and were ready to go home. Save your money.

Helpful?
Thank Camille C
Lake Mary, Florida
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Fun train ride to Dillsboro for lunch! Billie Jean was our hostess and she rocks! Train trip was nice a relaxing, very scenic, Billie Jean pointed out a few of the notable sights!

Helpful?
Thank Jackie B
Charlotte, North Carolina
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

We wanted to have a memory making adventure. This was a great family friendly adventure. Take the book (Polar Express) with you to enjoy in your own seats. They have a large book to share, but it's so nice to have your own. PJ's are a MUST. Feel free to wander the town in them too. It's fun being a... More 

Helpful?
1 Thank treesefamily
LaPorte, Indiana
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

Everything went smoothly from the prepaid parking, ticket pickup, boarding, etc. 1st class car we road in was worth every penny! All the staff were very nice and helpful and attentive to detail.

Helpful?
1 Thank tomt4899
Indian Lake, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW

Great event enjoyed by three generations. Train car were decorated for the holidays. "Jolly" was a lot of fun and added much to the experience. Went 1st class, expensive, but worth it for checking off the bucket list.

Helpful?
1 Thank Mary S
Richmond Hill, Georgia
Level Contributor
162 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

It's a little expensive. The trip was good for my 5 year old. Many of the kids wear pajamas. Everyone gets a free cookie and hot chocolate on the train ride. It's a little simplistic. The staff was great. The two ladies in our car were fantastic. The north pole area was pretty limited. Great for really young kids....not so... More 

Helpful?
3 Thank Drew C
Anderson, South Carolina
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

We booked the Polar Express for our 28 month old granddaughter. We booked first class and it well exceeded all of our expectations. We booked the 5 o'clock ride because we had a two hour plus drive home. It wasn't dark when the train pulled out of the station but got dark shortly after. Our Grand loved every minute of... More 

Helpful?
2 Thank Pamela H
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

While planning our trip to Pigeon Forge TN we saw an ad for the Polar Express Train with the Smoky Mountain Railroad in Bryson City NC about 80 minutes away. We purchased 3 seats way in advance for first class for myself, my wife, and two year old daughter. When we arrived we visited the gift shop and purchased the... More 

Helpful?
2 Thank Chris D

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?