Office de Tourisme du Grand Saint-Emilionnais
Office de Tourisme du Grand Saint-Emilionnais
Office de Tourisme du Grand Saint-Emilionnais
4.5
10:00 AM - 1:00 PM, 2:00 PM - 5:00 PM
Monday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Tuesday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Wednesday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Thursday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Friday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Saturday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
Sunday
10:00 AM - 1:00 PM
2:00 PM - 5:00 PM
About
The Jurisdiction of Saint-Emilion (including the town and the territory of the 8 villages united under the authority of the medieval Jurade) was listed by UNESCO as a World Heritage in 1999 to preserve, restore and share this outstanding heritage! Covered in vines and bordered with rivers, along woody slopes and picturesque roads, the Jurisdiction of Saint-Emilion stretches out over 75 km² around a particularly well-preserved medieval town and is the ideal place to stay. Only 30 minutes from Bordeaux and 1h from Bergerac or Périgueux, Saint-Emilion is the perfect starting point to tour around the vineyards of Bordeaux and the Perigord district. Legend has it that the town bears the name of a Breton monk that performed miracles while living an exemplary life. In order to retire from social life, he settled in 750 in a natural grotto, which can still be visited nowadays in the heart of the town!
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.5
1,167 reviews
Excellent
657
Very good
369
Average
90
Poor
30
Terrible
21
Peter1Northampton
Northamptonshire, UK396 contributions
Sept 2021
Popped in to pick up a map, staff seemed very busy. That said the nearby Maison du Vin is your best bet for a wine shop. It appears to be a local commercial venue and prices are better controlled. The commune is full of wine shops that are in my view massively over charging people. I price checked about a dozen bottles and could get them all cheaper on line in the UK. Browse …,but buy and your over paying in my view, seems the wine shops are a rip off for tourists.
Written 18 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Peter1Northampton,
Thank you for taking the time to leave a review and share your experience.
We hope that you also enjoyed discovering the fabulous heritage of our medieval city.
We look forward to seeing you again in Saint-Emilion.
Written 21 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
monika c
The Hague, The Netherlands215 contributions
Apr 2023
There is hardly any information in the form of brochures. Everything has to be downloaded. It is Nice to have both options. So I was rather dissapointed with my visit to this Office de tourisme.
The map we got, the same as on the website, was unclear on parking places. Also on the website the information on parking is inadequate.
We visited st. Emilion on thursday afternoon in the beginning of April 2023. Not a single normal parking place was available. We parked outside of the city along the road like many other cars. I guess that in the Summer there will be no room on the roads either.
If I would have known this I would have come very early in the day.
The map we got, the same as on the website, was unclear on parking places. Also on the website the information on parking is inadequate.
We visited st. Emilion on thursday afternoon in the beginning of April 2023. Not a single normal parking place was available. We parked outside of the city along the road like many other cars. I guess that in the Summer there will be no room on the roads either.
If I would have known this I would have come very early in the day.
Written 6 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear monika c,
Thank you very much for your visit to Saint-Emilion, we are delighted to have welcomed you.
We are saddened to read your disappointment and can only advise you, during your next visit, to dare to ask questions to our reception team who will be happy to clarify all your questions.
To answer your opinion and for your information, all the brochures that we propose in download on our Internet site are also available in paper format at the reception of the Tourist office (we understood that you had asked and received a plan of the village).
On this map you can see the free and paid parking places.
As any tourist place, in Saint-Emilion in April, it is already the beginning of the tourist season, especially during the holy week which precedes the Easter weekend.
We hope to have the pleasure to welcome you again, why not out of the tourist season, from November to March.
Written 13 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ANav
Tauranga, Bay of Plenty, New Zealand118 contributions
Oct 2023 • Couples
Definitely a must if you haven’t got any organised tours or aren’t wine drinkers like us. We found the tram really helpful and did a tour with Sarah as our guide. She was wonderful and full of information!
Written 3 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you very much for your nice comment. We are delighted to have welcomed you and that you enjoyed your discovery of Saint-Emilion.
We look forward to seeing you again in Grand Saint-Emilion.
Written 10 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James Weaver
Irvine, CA2,287 contributions
Sept 2019 • Friends
They were very helpful with directions and places to taste wine in St Emilion. There is also a gift shop for the church and the city itself. From Large posters, to postcards and books, to jewelry. It also had clean restrooms we used. Staffed by several young women and they were kept busy.
Written 10 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jonellelsalter
Weybridge, UK40 contributions
Oct 2018 • Family
We've been here a number of times for advice on where to go and what to see in St Emilion. The agents at the information desk, ticket desk and gift shop are always very helpful and friendly. If you've never been to St Emilion before, you must stop off here first.
Written 29 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you very much for sharing your experience with our Tourist Office.
It was a pleasure welcoming and advising you.
Looking forward to welcome you again in Saint-Emilion,
Have a nice day,
Estelle Fernandez, Administrative and Quality Assistant
Written 7 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KToT_1
Oslo, Norway92 contributions
Oct 2018
Helpful and friendly service !
We were impressed with the help we received and gave a very good impression of Saint Emilion.
We were impressed with the help we received and gave a very good impression of Saint Emilion.
Written 19 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you very much for sharing your experience with our Tourist Office.
It was a pleasure welcoming and advising you.
Looking forward to welcome you again in Saint-Emilion,
Have a nice day,
Estelle Fernandez, Administrative and Quality Assistant
Written 7 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spongemaster
Ulverston34 contributions
Sept 2017 • Couples
Just got back from 5 great days in Saint Emilion. What made the break go from good to great was the level of service in the tourist information office. So many ideas, trips booked, they can't do enough too please, all done in very happy and cheerful way in what must be a very demanding job. Multilingual helpful staff make easy conversation and pleasure to visit
Tuk tuks, walking tours, château visits, bell tower, the cloisters, trips out, they added so much to our holiday.
Think this is the best tourist information office in the world. Thanks to all.
Tuk tuks, walking tours, château visits, bell tower, the cloisters, trips out, they added so much to our holiday.
Think this is the best tourist information office in the world. Thanks to all.
Written 10 September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fam4luv2travel
Zurich, Switzerland42 contributions
May 2016
We rented bikes for the 4 of us and biked all over the area the entire day. Helmets, locks and bike basket were included. It was fun for the whole family and the best way to see the vineyards. They have biking routes and maps with recommendations with different distances and it is not too hilly. Our 7 and 11 year olds didn't have any problems. Biking through the vineyards and looking at all the different wine chateaux is the perfect way to see the area.
Written 8 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PaulSnood
Miami, Florida, USA407 contributions
Oct 2019
Since we only had one day in Saint Emilion we opted for the tour of the must see spots offered by the tourist office and were very happy that we did. Our guide, Audrey was fantastic, super informative and enthusiastic, and made sure we got the most of our short time. Highly recommended.
Written 28 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello PaulSnood,
We thank you for taking the time to submit a notice and are delighted that you enjoyed a guided tour with our guide Audrey.
We will forward your message to Audrey, which will certainly please her.
We look forward to welcoming you next time in Saint-Emilion
The Tourist Office team
Written 29 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Murray G
Dubbo, Australia418 contributions
Sept 2019 • Friends
If you go to Saint Emilion you need to go to the tourist information, very informative and helpful, we hired bikes booked tours and got all the information we needed for our stay.
Written 15 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour. We are in Bergerac and were hoping to travel by train to St Emilion this Mon 6th Aug. Is it possible to turn up at the Tourist office and organise a tour of a winery on foot? Or is Sunday a better day to do this? Very mu h appreciate your help with this. Linda
Written 4 August 2018
We turned up and booked a tour for the next day.
Written 4 August 2018
kathy m
Toronto, Canada
How do I arrange for a half day of touring bikes for 5 people to ride casually? We will be staying in Lalinde.
(occasional half days in later September until Oct 5.)
Thank you.
Written 16 August 2017
I do not know, I would try the office de tourisme
Written 20 August 2017
Quisiera saber si para las visitas a la iglesia monolítica en español hay unos días y unos horarios concretos. Yo hablo francés pero no mis acompañantes que son tres. Para todos sería más agradable una visita en español. Gracias.
Written 14 July 2017
Para eso debes contactar con la oficina. Yo no puedo ayudarte. Lo siento
Written 14 July 2017
Are there laundry facilities in the town. We will be on a 6 week trip and need to do some laundry. We are staying at Au Logis des Remparts. MERci
Written 12 March 2017
Hi !
We are happy to hear that you'Lloyd be coming by Saint-Emilion during your trip.
There are no laundry machines in the village but maybe can The Logis des Remparts help you out ?
Other option to explore the 2 main towns next to Saint-Emilion : Libourne and Castillon-la-Bataille.
We hope this could help you a bit.
Saint-Emilion Tourisme
Written 12 March 2017
Bonjour,
Bureau de Saint-Emilion
Du 19 septembre au 1er novembre : du lundi au vendredi : de 9h30 à 12h30 et de 13h30 à 18h00 et le week-end de 9h30 à 18h00
Du 2 au 10 novembre : du lundi au dimanche de 9h30 à 12h30 et de 13h30 à 17h30
Du 11 au 13 novembre : de 9h30 à 17h30
Du 14 au 20 novembre : du lundi au dimanche : de 9h30 à 12h30 et de 13h30 à 17h30
Du 21 novembre au 16 décembre : du lundi au dimanche de 10h00 à 12h30 et de 14h à 17h
informations provenant du site de l'office de tourisme
Bonne journée
Written 19 September 2016
When is the St Emilion wine festival?What month and day?
Written 13 February 2016
Le fete du vin Bordeaux is on June 23-24. You can easily find it on the Internet
Written 15 February 2016
My husband and I would like to bring 4 guests to st emilion in June to visit one vineyard and have lunch there. Can you advise please?
Trish & Dave Jenkins
Written 31 January 2015
Hi,
One of our trip-advisor will be happy to advise you concerning your future stay in Saint-Emilion.
Would you please, send us un email or visit our website : saint-emilion-tourism
Written 2 February 2015
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