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Monalysa Tour Operator Private Day Tours

Chemin de la Salette, Grand Baie, Mauritius 2626
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Review Highlights
Professional Tour Operator

Experienced staff, detailed explanations. All our questions were answered by the staff without... read more

Reviewed 29 April 2018
Erdal Y
,
Ankara, Ankara, Turkey
via mobile
Outstanding service

We took the catameran tour to Isle aux Cerf. Everything from the pick up at our apartment was well... read more

Reviewed 5 February 2018
zee55555
,
Johannesburg, South Africa
via mobile
Read all 126 reviews
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Overview
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Monalysa Tour Operator owns and operates modern fleet of air-conditioned vehicles driven by well-experienced chauffeurs and is specialised in inland and sea tours.
  • Excellent56%
  • Very good33%
  • Average5%
  • Poor2%
  • Terrible4%
Travellers talk about
“sega dance” (2 reviews)
“ile aux cerfs” (3 reviews)
“hired a car” (2 reviews)
Closed Now
Hours
Hours Today: 8:00 AM - 5:00 PM
LOCATION
Chemin de la Salette, Grand Baie, Mauritius 2626
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (126)
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"sega dance"
in 2 reviews
"ile aux cerfs"
in 3 reviews
"hired a car"
in 2 reviews
"excellent service"
in 3 reviews
"apartment"
in 5 reviews
"payment"
in 3 reviews
"parasailing"
in 3 reviews
"driver"
in 7 reviews
"island"
in 6 reviews
"crew"
in 5 reviews
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1 - 10 of 26 reviews

Reviewed 29 April 2018 via mobile

Experienced staff, detailed explanations. All our questions were answered by the staff without getting nervous and we were informed about the cancellation of the tour one day before because of the heavy rain and our money was refund without any questions. On the other hand,...More

Thank Erdal Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018 via mobile

We took the catameran tour to Isle aux Cerf. Everything from the pick up at our apartment was well organised. We ejoyed every aspect of the tour. The crew were very good. We were never without something to drink, the food was very tasty. The...More

Thank zee55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

We were two and booked one day Catamaran tour to Ille Aux Cerf through Monalysa and trust me they are the best in arranging the tours. We were adviced to book tour through Monalysa by the owner of our rental accommodation and so we reached...More

Thank Anup B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 10 November 2017

We booked a day out on the catamaran to ile aux cerfs. They delivered exactly what was promised and it was great. The mini bus picked us up from the apartment and took us to the catamaran - the driver was friendly and gave us...More

Thank mauritiangirl56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

Good service from Khushee and the girls. Rooms were fair value for money albeit the leaking bathroom was not resolved despite reporting it twice and until we left, remained unresolved. Area was safe with alarms, aircon in room, fans, daily cleaning services and basic amenities...More

Thank copenhagenvisito2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Strongly not recommended. I booked a dolphin tour over the internet a month ago. But when I visited the travel agency for payment, they told me it was Fully booked. I said I made a reservation a month ago, But they said they could not...More

Thank Gihyoun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honore26, Guest Relations Manager at Monalysa Tour Operator Private Day Tours, responded to this reviewResponded 25 October 2017

Dear all, the clients have been told to come to the agency 1 or 2 days before to confirm the pre-booking of this trip by a deposit. One day before the scheduled trip, after 4 pm and our system cancelled the pre-booking automatically and the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

We rented a car and also did the Ile aux Cerfs tour . Service was good in both instances . Pick ups for the tour was on time and the driver was friendly and informative

Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

We were falsely invited into the shop with the option of a South Island tour for a set price of Rs 400. We were then promptly told that we had to do a private tour, as they wouldn't sell us the group tour advertised, for...More

Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honore26, Front Office Manager at Monalysa Tour Operator Private Day Tours, responded to this reviewResponded 22 August 2017

Dear Monalysa futur clients, Please note that in group price is Rs 400 per person. Minibus can bring 15 Pax at a time. If we do not have a group on the date schedule we propose clients on Private Day Tour which can start from...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2017

Driver was on time for both transfers to and from the Airport. WE also hired a car from Monalysa for 3 days, competitive pricing and good vehicles, ALL in ALL, Excellent Service. Accommodation also sounds reasonable with good location, will definitely look at booking one...More

Thank Kabir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2017

Monalysa's staff are very friedly and helpful, but the one day tour to north island was not worthwhile except catamaran crew's performance, just stayed one island Gabriel and snorling was not good as no any colorful coarl there, you also can not walk around the...More

Thank cqmiangua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Ravzm
18 June 2015|
Answer
Response from Honore26 | Property representative |
Hello from Monalysa, We thank you for showing interest in Monalysa Tour Operator. We kindly request you to send us a mail on monalysa@intnet.mu. We thank you in advance. Best Regards, Monalysa Tour Operator
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