We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 3300 Monroe Ave Ste 200, Rochester, NY 14618-4626
Phone Number:
+1 585-267-7777
Website
Today
10:00 - 18:30
Closed now
See all hours
Hours:
Mon - Thu 10:00 - 18:00
Fri 10:00 - 20:30
Sat - Sun 10:00 - 18:30

TripAdvisor Reviewer Highlights

Read all 52 reviews
Visitor rating
  • 11
    Excellent
  • 26
    Very good
  • 5
    Average
  • 4
    Poor
  • 6
    Terrible
Birthday party for 9 yr old

Great place for party! No clean up, all I had to provide was the cake & the kids! The kids enjoyed jumping, I enjoyed them getting energy out! Down side is there are other kids... read more

4 of 5 bubblesReviewed 18 December 2014
clougie
,
Pittsford, New York
via mobile
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

52 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 52: English reviews
Pittsford, New York
Level Contributor
67 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 18 December 2014 via mobile

Great place for party! No clean up, all I had to provide was the cake & the kids! The kids enjoyed jumping, I enjoyed them getting energy out! Down side is there are other kids in there having fun also, so very noisy!

Helpful?
Thank clougie
Level Contributor
77 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 23 July 2014 via mobile

We have taken our grandchildren here a few times and have had mixed experiences. The pros - equipment is clean, plenty of variety including a play area for very young children and ok supervision. The cons - bathrooms and eating areas are filthy, not enough staff to keep cleanliness up if there are more than a few families there. Parents... More 

Helpful?
Thank Karen B
1 review
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 15 July 2014 via mobile

It's extremely disappointing that parents can't use the equipment at Bounce it Out with their children. I never would've wasted my time going there if I had seen that anywhere on the bounce it out website. All I saw was that kids of any age were welcome. Upon arrival we were told this information and my husband and I thought... More 

Helpful?
8 Thank Amber W
New York
Level Contributor
26 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 14 April 2014 via mobile

I remember coming here a few years ago and adults were able to jump and go on the slide. Things have definitely changed because you are no longer allowed to do so. The little one had fun going through the obstacles, the bathroom wasn't clean or the food court area.

Helpful?
1 Thank ElleP1
Level Contributor
70 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 21 February 2014 via mobile

I took my son and nephew here on a Friday afternoon while school was out they had a great time on the attractions and rides. However seating area was on trashed I did not see any staff members circulating cleaning up the tables and pizza boxes napkins cups etc. This place could be a diamond if polished.

Helpful?
1 Thank Returns
Rochester, New York, United States
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

From a kid's perspective, this place is great. My 3 year old is just about big enough to do everything on her own now. She used to get stuck at the top of the climbing structure, needing a rescue from her big brother. She also used to be afraid of the toddler jumping area with the big dinosaur/dragon at the... More 

Helpful?
1 Thank JillP19
Level Contributor
20 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

We were visiting Rochester on a shopping trip and wanted a place where we could let the little ones burn off some steam after a lot of time in the car or shopping. Our kids are 2, 4 and 5 and this place worked perfectly. It is in a good location with a number of restaurants nearby. It is a... More 

Helpful?
Thank Hovercraft01
Fairport, New York
Level Contributor
262 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 178 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

Took my 4 1/2 year old daughters here a few weeks, it's located in the back of the building directly across Monroe Ave (Route 31) from Wegmans. The girls were running around having a ball and would have stayed for hours if let them. There were lots of other kids there but there's a lot of different things to jump... More 

Helpful?
Thank Clarkvara
Niagara Falls, Ontario, Canada
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 September 2013

My kids loved this place... (2.5 & 4.5 years old). The only Con I could find is that it's really hard to find. It's tucked behind a building, We had to ask for directions twice to find it. GPS was just as confused as we were. Luckily the locals can help you out if you get turned around. The price... More 

Helpful?
Thank Nicole K
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 8 April 2013

people steal your shoes people push your kids around..bathrooms are disgusting pee all over the toilet seat and floor. Very rude staff. Will never tell anyone about that place.

Helpful?
8 Thank mads0

Travellers who viewed Bounce It Out also viewed

Rochester, Finger Lakes
 
Rochester, Finger Lakes
 

Been to Bounce It Out? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bounce It Out and other visitors
1 question
Ask a question
Questions? Get answers from Bounce It Out staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?