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Niagara Falls USA Official Visitor Center

10 Rainbow Blvd, Niagara Falls, NY 14303
+1 877-325-5787
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US$ 83.15*
and up
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The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA and conveniently located in the heart of the downtown Niagara Falls tourist district, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara Falls USA including areas maps and brochures, itinerary planning assistance, tour referrals and attraction tickets, public restrooms, free WiFi and luggage storage (nominal fee). Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow.
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: More than 3 hours
LOCATION
10 Rainbow Blvd, Niagara Falls, NY 14303
CONTACT
Website
+1 877-325-5787
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Reviews (206)
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1 - 10 of 167 reviews

Reviewed yesterday

Nice to stop here and get all the information you need before going out. They offer advice if you have questions about anything. Maps and local flyers are available.

Thank immabimmab
Reviewed 3 days ago

I have been to Yosemite, Yellowstone, the Grand Canyon, Glacier Nat Park, banff , and many other national forests, and even though I was somewhat distressed at the commercialization taking place in and around these areas , I have yet to witness the ruination of...More

Thank David B
Reviewed 1 week ago

Workers were very nice and answered all of our questions. We also obtained clear directions to drive to Old Fort Erie. The restrooms were clean.

Thank Nanci N
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 1 week ago

Hi Nanci, Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

Reviewed 2 weeks ago

I'm glad i visited the center first. They were very helpful, gives you all the information you may need. And they were close to most hotels.

Thank Pearl E
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 2 weeks ago

Thank you so much for the kind review, Pearl! We hope to see you again soon!

Reviewed 3 weeks ago

There are not only more pamphlets than you could imagine about every attraction, activity, or festival in the area, but also, they have a make-believe photo-op there that you can have your picture taken in. It's a barrel that looks like it's going over the...More

Thank Karen H
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 1 week ago

Hi Karen! Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

Reviewed 3 weeks ago

The people at the desk were very helpful with directions, maps, & activities that are a must do while in town.

Thank MBLOVER2014
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 1 week ago

Hi MBLOVER2014, Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

Reviewed 3 weeks ago

If you want tips on things to do or see, want to find out prices of attractions, or general information, the staff is very friendly and informative.

Thank Patty B
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 1 week ago

Hi Patty B, Thank you so much for taking the time to submit a review! We appreciate your kind words and hope to see you again the future!

Reviewed 4 weeks ago

There are different levels and different locations to get information or buy tickets. It could be better organized.More

Thank Rosemary W
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 3 weeks ago

Hi Rosemary W, Thank you for taking the time to submit a review. It seems as though you stopped into the Visitor Center located directly at Niagara Falls State Park. We're just outside of the State Park, nearby Goat Island. Hope to see you again...More

Reviewed 4 weeks ago via mobile

We visited Niagara falls from US side. The weather was good in April to Visit Niagara Falls. You need one day to see all sides, the boat ride and the night view. It was too cold at night.. It was windy and raining... You get...More

Thank Rachna G
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 weeks ago

Hi Rachna G, Thank you so much for the kind review! We hope to see you again soon!

Reviewed 4 weeks ago

They are very helpful employees , they have knowledge and all the needed maps, they can advice you on what to do during your visit. Also they have plenty of Brochures (for all New York State attractions and activities). Free clean rest rooms. Free Wi-Fi...More

Thank Najee G
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 weeks ago

Hi Najee G, Thank you so much for the kind review! We hope to see you again soon!

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Ask a question
Questions & Answers
Marcy C
11 June 2017|
Answer
Response from ladc2001 | Reviewed this property |
No cost to look😀 They charge a small fee to watch the film
0
Votes
chris4762017
30 May 2017|
AnswerShow all 2 answers
Response from wdw540 | Reviewed this property |
I don't believe so.
0
Votes
Gayla B
28 May 2017|
Answer
Response from Elizabeth A | Property representative |
Hi Gayla B, We do not offer wheelchairs for rent at the Niagara Falls USA Official Visitor Center although Niagara Falls State Park does at no cost on a first-come first-served basis.
0
Votes