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Address: 8250 Park Road.---, Batavia, NY 14020
Phone Number: +1 585-344-2100
Website
Description:

2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent...

2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop.

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TripAdvisor Reviewer Highlights

Read all 117 reviews
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    Very good
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    Terrible
fun

my 3 &5 year old loved it , they have arcades and resturant in the hotel so if you got rained in you will be all set for activies to keep the kids busy

4 of 5 bubblesReviewed 1 August 2016
Anjie M
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Kendall, New York, United States
Level Contributor
56 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

My husband and I took our grandkids out for a night. The place was fantastic. Very clean and well maintained. The price was reasonable. The staff was great at keeping the group of kids under control. Our grandkids are 5 and 6 and had a ball. We didn't use the larger slides, due to their ages, but the smaller kid... More 

Helpful?
Thank Nancy S
Palmyra, New York
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 September 2016 via mobile

This place offered great family fun for a weekend. Our kids ranged from 18 mos to 10 yrs and they loved it. The parents had fun with their kids as well. It was not overcrowded or wild - staff kept close watch on everyone to be sure it was a positive adventure for all. Staying in the attached motel made... More 

Helpful?
Thank Linda P
Level Contributor
7 reviews
4 attraction reviews
4 of 5 bubbles Reviewed 1 August 2016

my 3 &5 year old loved it , they have arcades and resturant in the hotel so if you got rained in you will be all set for activies to keep the kids busy

Helpful?
Thank Anjie M
Rochester, New York
Level Contributor
26 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 May 2016

Awesome time for both adults and children. Great spa area, pool with hoops, and children's area. Two water slides and an outdoor pool. Friendly staff and lifeguards.

Helpful?
Thank Mdsyke
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

Thank You for visiting Palm Island, we are happy you enjoyed your visit. Do not forget to watch our calendar and Facebook page for specials. More 

Burlington, Canada
Level Contributor
65 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 26 April 2016

Our family had a fabulous time here! Our kids are 8 & 12. Some parts were for younger kids, but great overall. Waterslides were fun. Great food prices. Fun all around. We'll be back.

Helpful?
Thank Laural A
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are happy you enjoyed your visit to Palm Island. We appreciate that you found our food pricing reasonable. We try to make the experience fun all around and easier on the wallet. More 

Romulus, New York
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 11 April 2016

The waterpark is ideal for younger kids, 10 and under. My older kids were bored inside of an hour. The arcade was also geared towards younger kids.

Helpful?
Thank luvmydog7
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are sorry to hear that your older kids were bored so quickly. We do promote that we are geared for kids 12 and under with something for everyone to still do. With the promotion of 12 and under we do try to accommodate the younger ones even in the arcade with still a few older age geared games. We... More 

STONEY CREEK, ONTARIO CANADA
Level Contributor
76 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 7 April 2016 via mobile

Day entry is a bit overpriced for an entire family staying, pool is often over run with too many guests on weekends but before a weekday week evening it's great for about an hour hour and a half playtime

Helpful?
Thank KAYANDDEE
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are sorry to hear that you feel our pricing is high we get many compliments about the pricing. We try to keep Day Pass and Food pricing reasonable. During the week pricing is normally discounted along with Summer and Fall Pricing. You can also watch our Facebook page and calendar for specials and discounts. More 

Seneca Falls, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 April 2016

Great place to keep small kids entertained. Was a safe well maintained place. Ate there as well and all meals were here reasonable and family friendly

Helpful?
Thank lorignau
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are happy to hear that you enjoyed your trip and found everything affordable. We try very hard to keep the pricing within range. We also try hard to make sure everyone has fun while keeping it a safe environment. We hope to see you again in the future. More 

Rochester, New York
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 April 2016

This was a spur of the moment getaway for our family. The hotel was reasonable and very clean. The room was spacious for us and our two kids. The waterpark was very clean and a lot of fun. Both of our kids had a great time. They also gave us a breakfast voucher to their restaurant. It was a buffet... More 

Helpful?
Thank cmuratore2001
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are happy to hear everyone had a great time and you enjoyed your visit. Please watch out calendar and Facebook page for discounts and Specials. More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 April 2016 via mobile

We took are kid's to the water park on Friday April 1st 2016 and they had a great time they enjoyed the water slide and the kid friendly hot tub.

Helpful?
Thank opent
Tom P, Manager at Palm Island Indoor Waterpark, responded to this review

We are happy to hear everyone had a great time. The Spa at Palm Island is geared towards the family as we keep it at 98 degrees and your kids enjoyment of it is the main reason. We hope to see you visit us again. More 

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Questions & Answers

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Buffalo
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?