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Cool Spa and Salon

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Address: Jl Kayu Cendana, Seminyak, Indonesia
Phone Number:
+62 361 7871494
Website

TripAdvisor Reviewer Highlights

Read all 220 reviews
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  • 78
    Excellent
  • 80
    Very good
  • 27
    Average
  • 10
    Poor
  • 13
    Terrible
Value for money at Cool

I visit Cool everytime I travel to Bali. I always leave feeling relaxed and stress free. I am happy with the big massage room downstairs, as I find the private rooms upstairs too... read more

4 of 5 bubblesReviewed 3 days ago
MsMel079
,
Perth, Australia
via mobile
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220 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Sale, Australia
1 review
1 of 5 bubbles Reviewed yesterday NEW

I apologize for writing this review, but my experience was so bad and sad that it is good for you to know it. The massage was one of the worst I've ever had, so I asked to finish before time. When meeting the manager Eka to complain, she yelled at me, called me a liar and did not even listened... More 

Helpful?
Thank Richard M
Perth, Australia
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

I visit Cool everytime I travel to Bali. I always leave feeling relaxed and stress free. I am happy with the big massage room downstairs, as I find the private rooms upstairs too noisy. The therapists always accommodate my requests for "soft, soft" pressure. Cool is good value for money and somewhere I will continue to come for a relaxing... More 

Helpful?
Thank MsMel079
Darwin, Australia
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 February 2017 via mobile

We had tried a few different places for massages but this was hands down the best! At $16.50 for an hour it was slightly more expensive than the cheap places but SO worth it. We came here on a recommendation and all 10 women wouldn't go anywhere else after being there. They were professional, clean, dark and had ocean mediation... More 

Helpful?
Thank laidbackterritorian
Beirut, Lebanon
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 February 2017 via mobile

First to note - trip advisor has this place on the map in the wrong place. Check Google maps for accuracy, as this place is near Seminyak square. As for the massage - it's really the best I've had in Bali, especially considering the price. It's on par it better than the fancy expensive spa service you get elsewhere. Great... More 

Helpful?
Thank Sara L
Melbourne, Australia
Level Contributor
28 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 26 January 2017 via mobile

Visited here a couple of times on our stay in Seminyak. They have a lot of options for massages which is good, I got the back neck and shoulder which was just right - a really nice relaxing massage with a refreshing feet wash at the start. Now they have a very strict policy of no phones when you go... More 

Helpful?
Thank SkyMatheos
Bunbury, Australia
Level Contributor
438 reviews
139 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 15 January 2017

This for the price and locate is very good . They can do families together and singles. You can just walk in and don't have to wait long . They have kept the prices the same for years. They have different pructs and services.

Helpful?
Thank l0tusdesigns
Melbourne, Australia
Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 January 2017

I think it's important to manage your expectations when you come here. It's clear that it isn't a 5-star spa situation when you walk in, so I don't think it's fair to compare Cool to a place like that. But if you go in expecting this to be a great massage in a non-private area for a good price, you'll... More 

Helpful?
Thank Kissie326
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 December 2016 via mobile

If I stayed in Seminyak longer I would return here every day- super affordable, quality services, and good atmosphere. They have lockers at the entry. They give you your own set of spa pajamas and give you a nice foot bath to start out. Then you are led down through a psychedelic space forest and into a little boxed off... More 

Helpful?
Thank Emma B
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 December 2016

AVOID THIS PLACE. The staff steals your money. Even though my wallet was locked under the bed, with the key chain around by wrist, I lost IDR1,000,000. Obviously they have spare keys to the lockers. They steal your money while you are in the shower, located away from your locker. Massage service was poor. Do not be attracted by the... More 

Helpful?
Thank W T
Melbourne, Australia
Level Contributor
31 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 December 2016

we pop in Cool in the middle of a shopping spree. Loved it. Friendly staff, they washed our feet first and took us on a share room divided by curtains for a massage. Very dark and cool and ocean music wafting from speakers. Everyone is asked to be quiet to respect others having massages. Excellent massage , felt refreshed afterwards... More 

Helpful?
Thank petadedes

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cool Spa and Salon and other visitors
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3 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?