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Coco Key Water Resort

915 Route 73, Mount Laurel, NJ 08054-1123
+1 877-494-2626
Website
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Review Highlights
What a Joke!!

Simply disgusting!!!!! There's so many negativities from this trip with the kids that's hard to... read more

Reviewed 27 August 2017
clchave85
,
East Meadow
via mobile
Kids Friendly

My son turned 3 so i decided to have his birthday at CoCo Keys!. Lauren made my planning experience... read more

Reviewed 29 July 2017
Marissia M
Read all 524 reviews
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Overview
  • Excellent21%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible22%
Travellers talk about
“visited coco” (10 reviews)
“lots of fun” (12 reviews)
LOCATION
915 Route 73, Mount Laurel, NJ 08054-1123
CONTACT
Website
+1 877-494-2626
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Reviews (524)
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11 - 20 of 519 reviews

Reviewed 27 August 2017 via mobile

Simply disgusting!!!!! There's so many negativities from this trip with the kids that's hard to find somewhere to start. The elevator to go to the water park was beyond disgusting, smelled like dirty wet clothes, behind rusty and looked like someone had threw up in...More

1  Thank clchave85
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 30 August 2017

Dear clchave85, Thank you for visiting our water park and taking the time to review your experience. It seems we have fallen short on our promise to deliver a memorable experience. At your convenience, please feel free to call us by dialing (856) 234-7300 and...More

Reviewed 29 July 2017

My son turned 3 so i decided to have his birthday at CoCo Keys!. Lauren made my planning experience really enjoyable! I must say I underestimated the water resort. I had different ages there and they all enjoyed themselves. There was something for everybody to...More

1  Thank Marissia M
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 30 July 2017

Dear Marissia M, Thank you for vising our water park and taking the time to inform us of your experience. We are pleased to hear your son had a wonderful birthday. We will also celebrate the kind words you shared about our team member Lauren....More

Reviewed 22 July 2017 via mobile

I was here yesterday with my family and my two young children- ages 5 and 18 months which they had a blast. We spent about 4 hours in the indoor part. If you don't plan on getting wet and playing in the water attractions, I...More

11  Thank Ashleyeu58
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 24 July 2017

Dear Ashleyeu58, Thank you for choosing to visit our water park and taking the time to inform us of your experience. We welcome all feedback as it gives us the opportunity to celebrate success and review any areas that require attention. The safety and security...More

Reviewed 18 July 2017 via mobile

I thought it was bigger than it actually is...It was hot outside the day we went to the water park so didn't expect it to be like 150 degrees inside. My 5 year old (who loved Kalahari indoor water park) wasn't feeling this spot. He...More

Thank BrooklynMinkie
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 24 July 2017

Thank you for visiting our water park and taking the time to review your experience. Your feedback is truly appreciated and we we will review these comments with our team. We hope you choose to visit us again soon!

Reviewed 13 July 2017

This place is a total rip off. First it is extremely expensive to get in, secondly you cannot bring food, water, or anything in with you. On top of it all the water is dirty, the concrete is disgusting, there is trash all over the...More

3  Thank Bobby A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 15 July 2017

Thank you for visiting our water park and taking the time to review your experience. It certainly appears we did not meet you expectations and would like to discuss these challenges in greater detail at your earliest convenience. Please feel free to contact us directly...More

Reviewed 1 July 2017 via mobile

Very pleased with the resort. The staff was amazing. The lifeguards do a fantastic job attending to the children. Parents must be there, but you enjoy just as much as the kids. I will definitely be coming back again.

1  Thank SCB720
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 9 July 2017

We are pleased to hear you enjoyed your time visiting our water park! Thank you for taking the time to review your experience and we look forward to your return.

Reviewed 29 June 2017

I went to Coco Key with 2 children, ages 1.5 and 11, and 3 adults. The waterpark is super small but is good for children under 15. There were only four sets of working lockers but it looks like they normally have 6. There are...More

3  Thank chrisync57
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 1 July 2017

Thank you for choosing to visit our water park with your family and taking the time to inform us of your experience. it appears you faced many challenges during your time with us and our goal is to ensure all of our guests leave satisfied...More

Reviewed 29 June 2017 via mobile

The hotel is not very clean beyond the lobby area. We purchased with a Groupon deal. Hotel rooms were old and semi cleaned. The curtains and carpet had stains. The bed was clear of bugs but when I unzipped mattress cover I found lots of...More

Thank Anthony A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 1 July 2017

Thank you for staying with us and taking the time to review your time at our property. We take all feedback seriously and will certainly look into your concerns. Cleanliness of our hotel and water park is our top priority. We will pass this information...More

Reviewed 21 June 2017 via mobile

Much better than my expectation (after reading so many bad reviews here). Staffs are responsible and friendly. Only thing is not that clean. But I guess any water park which is full of kids will be like that.More

Thank Yili Y
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 25 June 2017

Thank you for visiting our water park and talking the time to inform us of your experience. We will certainly pass your comments along to our team to ensure we are doing everything we can to maintain our standards. We hope you choose to visit...More

Reviewed 20 June 2017

First off the waterpark is extremely small but worth a visit. This park is aimed at children. I would say ages 5 to young teen. I was disappointed that there are only 3 water slides, but they were fun for the kids. On the weekend...More

Thank Mike A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 25 June 2017

Thank you for taking the time to review your visit to our water park. We welcome all feedback to ensure we are delivering our product as promised. We are very pleased to hear the kind comments you shared regarding a couple of our employees. We...More

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Ask a question
Questions & Answers
Willena L
29 June 2017|
AnswerShow all 2 answers
Response from Pannipannini | Reviewed this property |
Yes, there are lockers and you can reuse them with a one-time payment. Even small is quite large.
0
Votes
Sabrina G
21 June 2017|
AnswerShow all 3 answers
Response from Jenne J | Reviewed this property |
Yes, you do need water shoes.
0
Votes
Sabrina G
21 June 2017|
Answer
Response from Pannipannini | Reviewed this property |
You don't...per se. And no one uses them. They may not allow it...I would call and ask.
0
Votes