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Coco Key Water Resort

915 Route 73, Mount Laurel, NJ 08054-1123
+1 877-494-2626
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I was here yesterday with my family and my two young children- ages 5 and 18 months which they had... read more

Reviewed 1 week ago
Ashleyeu58
via mobile
Just Ok but it is like a sauna when crowded

I thought it was bigger than it actually is...It was hot outside the day we went to the water park... read more

Reviewed 1 week ago
BrooklynMinkie
,
Brooklyn
via mobile
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Overview
  • Excellent20%
  • Very good28%
  • Average18%
  • Poor11%
  • Terrible23%
Travellers talk about
LOCATION
915 Route 73, Mount Laurel, NJ 08054-1123
CONTACT
Website
+1 877-494-2626
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Reviews (511)
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1 - 10 of 507 reviews

Reviewed 1 week ago via mobile

I was here yesterday with my family and my two young children- ages 5 and 18 months which they had a blast. We spent about 4 hours in the indoor part. If you don't plan on getting wet and playing in the water attractions, I...More

4  Thank Ashleyeu58
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 5 days ago

Dear Ashleyeu58, Thank you for choosing to visit our water park and taking the time to inform us of your experience. We welcome all feedback as it gives us the opportunity to celebrate success and review any areas that require attention. The safety and security...More

Reviewed 1 week ago via mobile

I thought it was bigger than it actually is...It was hot outside the day we went to the water park so didn't expect it to be like 150 degrees inside. My 5 year old (who loved Kalahari indoor water park) wasn't feeling this spot. He...More

Thank BrooklynMinkie
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 5 days ago

Thank you for visiting our water park and taking the time to review your experience. Your feedback is truly appreciated and we we will review these comments with our team. We hope you choose to visit us again soon!

Reviewed 2 weeks ago

This place is a total rip off. First it is extremely expensive to get in, secondly you cannot bring food, water, or anything in with you. On top of it all the water is dirty, the concrete is disgusting, there is trash all over the...More

1  Thank Bobby A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 2 weeks ago

Thank you for visiting our water park and taking the time to review your experience. It certainly appears we did not meet you expectations and would like to discuss these challenges in greater detail at your earliest convenience. Please feel free to contact us directly...More

Reviewed 4 weeks ago via mobile

Very pleased with the resort. The staff was amazing. The lifeguards do a fantastic job attending to the children. Parents must be there, but you enjoy just as much as the kids. I will definitely be coming back again.

1  Thank SCB720
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 2 weeks ago

We are pleased to hear you enjoyed your time visiting our water park! Thank you for taking the time to review your experience and we look forward to your return.

Reviewed 4 weeks ago

I went to Coco Key with 2 children, ages 1.5 and 11, and 3 adults. The waterpark is super small but is good for children under 15. There were only four sets of working lockers but it looks like they normally have 6. There are...More

1  Thank chrisync57
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 4 weeks ago

Thank you for choosing to visit our water park with your family and taking the time to inform us of your experience. it appears you faced many challenges during your time with us and our goal is to ensure all of our guests leave satisfied...More

Reviewed 4 weeks ago via mobile

The hotel is not very clean beyond the lobby area. We purchased with a Groupon deal. Hotel rooms were old and semi cleaned. The curtains and carpet had stains. The bed was clear of bugs but when I unzipped mattress cover I found lots of...More

Thank Anthony A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 4 weeks ago

Thank you for staying with us and taking the time to review your time at our property. We take all feedback seriously and will certainly look into your concerns. Cleanliness of our hotel and water park is our top priority. We will pass this information...More

Reviewed 21 June 2017 via mobile

Much better than my expectation (after reading so many bad reviews here). Staffs are responsible and friendly. Only thing is not that clean. But I guess any water park which is full of kids will be like that.More

Thank Yili Y
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for visiting our water park and talking the time to inform us of your experience. We will certainly pass your comments along to our team to ensure we are doing everything we can to maintain our standards. We hope you choose to visit...More

Reviewed 20 June 2017

First off the waterpark is extremely small but worth a visit. This park is aimed at children. I would say ages 5 to young teen. I was disappointed that there are only 3 water slides, but they were fun for the kids. On the weekend...More

Thank Mike A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to review your visit to our water park. We welcome all feedback to ensure we are delivering our product as promised. We are very pleased to hear the kind comments you shared regarding a couple of our employees. We...More

Reviewed 15 June 2017

I visited Coco Key with the 2 children that I nanny, ages 7 and 9. We had a blast! We loved the tallest curly slide, that you can do in light or dark, riding inner tubes for 1 or 2 people. This worked out well...More

Thank kstrykowsky
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 19 June 2017

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

Reviewed 13 June 2017

We had a great experience and was the favorite water park/hotel experience thus far for our families. We had two rooms and had this trip as a gift utilizing certificates. Everyone was smiling and encouraging a positive experience and after, I noticed that there was...More

Thank zoey53171
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 19 June 2017

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

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Ask a question
Questions & Answers
Willena L
29 June 2017|
AnswerShow all 2 answers
Response from Pannipannini | Reviewed this property |
Yes, there are lockers and you can reuse them with a one-time payment. Even small is quite large.
0
Votes
Sabrina G
21 June 2017|
AnswerShow all 3 answers
Response from Jenne J | Reviewed this property |
Yes, you do need water shoes.
0
Votes
Sabrina G
21 June 2017|
Answer
Response from Pannipannini | Reviewed this property |
You don't...per se. And no one uses them. They may not allow it...I would call and ask.
0
Votes