Ice Castles

Ice Castles, Lincoln: Hours, Address, Ice Castles Reviews: 4/5

Points of Interest & Landmarks
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Ice Castles is an awe-inspiring, must-see winter phenomenon that brings fairytales to life. The frozen attraction is located in six cities across North America. Ice Castles is built entirely by hand using hundreds of thousands of icicles hand-placed by professional ice artists. The castles include breathtaking LED-lit sculptures, frozen thrones, ice-carved tunnels, slides, and fountains.
Suggested duration
< 1 hour
Suggest edits to improve what we show.
Improve this listing
Popular mentions

4.0
519 reviews
Excellent
246
Very good
170
Average
70
Poor
19
Terrible
14

JOHN C
Foxborough, MA42 contributions
Jan 2022
Ice was beautiful along with ride in a sled Bitter cold dress prepared Hat and cold weather boots, long winter underwear and snowpants
Written 23 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Arthur41765
Pepperell, MA30 contributions
Jan 2022
Nice place to visit. Enjoyed the Woodstock Inn for beer and food more. I would like to know how the shapes are made
Written 22 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maryann W.
Gloucester, MA3 contributions
Jan 2022
Nicely designed and wonderful Ice Castles. Sleigh ride was an extra $20. It was about a 10 minute ride. I wished it was longer.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gabriella glady
Indonesia319 contributions
Feb 2021
When it comes to winter, highly recommended visiting this place. The view is amazing. It's cold but so beautiful.
Written 25 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Marge
4 contributions
Feb 2021 • Family
It was amazing! The prize is affordable. The mystic forest light walk is beautiful. There’s tubing, slides and even a sleigh ride. You can buy hot cocoa if you get cold. Don’t forget to bundle up. Will go again for sure.
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Suzanne
21 contributions
Jan 2021
I don't even know where to start with this - I had previously gone to the Ice Castles back in 2019 with my family. I was so impressed, I decided to go up again this past year (January 2021) with two of my friends.

I was so disappointed this year - it definitely wasn't as grand as it had been in 2019 and I felt embarrassed bringing my friends there. There were no fountains, there was significantly less areas to walk around it. Based on this experience, I would not go again.
Written 1 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KMDA
1 contribution
Feb 2021
I pre-bought 2 tickets as a Christmas gift for my son and his girlfriend. They tried booking their visit on several occasions, but were told each time that they were completely sold out. The last time they called, they were told that the Ice Castles was closing early for the season due to COVID-19 restrictions. I emailed customer service to ask for a refund and was told that the tickets were non-refundable and that, in fact, they closed due to warmer weather. They flat out refused to refund my $53, even though we made every attempt to book a time to visit.
Written 29 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CoachK2525
Dedham, MA1,045 contributions
Mar 2021
Def enjoyed and recommend but is a touch pricey for what you getting. Watch weather and dates and get tickets early!
Written 28 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John V
Auburn, NH27 contributions
Feb 2021
We saw a segment on New Hampshire Chronicle about the Castles and decided it looked interesting. We visited last Tuesday at the 5:30 slot. The lines were quite long, but moved at reasonable pace. The lines for the tubing and slides were about 50 people deep, but folks seemed to be having a great time. The outdoor walk was our fav. You have to anticipate an attraction like this to be like Disney---patience is definitely what you need to survive the night. All in all, we enjoyed the experience, but once was probably enough.
Written 28 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eric M
1 contribution
Feb 2021 • Family
We paid $27 per ticket for a 5-530pm time slot. The reason we booked was because the lit up forest wall looked beautiful. We drove 90 minutes up north with my 2 year old and my elderly mother. We walked through the main ice castle which was nice and made our way to the forest walk.
The walk was shut down at 455pm and we were told that it would open in 10 minutes. We waited until 530 before finally deciding it was time to leave (my son was getting antsy).
On the way out of the exit I turned around to see that the walk was still in fact closed. So for our whole booked time slot one of the main attractions was closed. To say we were disappointed with paying $27 per ticket would be an understatement.
I contacted the ice castles when we got home to explain our situation and ask for a refund. I was sent a generic response email saying sorry, no refunds. When I explained myself further with my next email, I received a copy and paste of their initial response.
For us driving 3 hours and being disappointed I can see where their customer service is at.
The ice castles are NOT worth the money. Especially if your feedback is not being taken into consideration. We will not be going again.

Eric M
Written 19 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 512
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Ice Castles

Ice Castles is open:
  • Sat - Sun 12:00 AM - 11:59 PM