I came an hour into the blackjack tournament and apparently during a shift change. There was no one at the rewards desk, and the cash cage attendant who made my rewards card completely mangled my name even while looking at my ID. I came back later and got my rewards card matched to my MGM status at least so that was nice. The blackjack tables were an issue though - all the 3:2 blackjack tables were taken by the tournament except for one. Even though they had plenty of $5 min bet tables, most were 6:5 blackjack which no one should ever play. The one 3:2 table had a CSM which I also hate playing with, so I limited my time at the table. I handed over my rewards card when cashing in, and didn't get rated for nearly 15 minutes. I complained to the pit boss later and got some back rated time at the table at least, which was nice. I'll be returning here, but I hope to have a more consistent experience next time with less frustration.

Used to be downtown was where you went for low limits, but that has pretty much vanished these days. They still have a live $5 craps table here. I usually have a roundabout way of getting here since the Fremont remodeled their food court I hit the steak and shake deal then walk across the street to the casino