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Address: Las Vegas, NV
Phone Number: +1 702-895-9976
Website
Description:

Showtime Tours, Las Vegas’ premier transportation company, was started in...

Showtime Tours, Las Vegas’ premier transportation company, was started in 1998 as a sightseeing tour company. The following year, Showtime earned the authority to provide shared-ride airport shuttle service at McCarran Airport, serving all major Strip and Downtown resort properties. A motor coach fleet replacement in 2007 prompted the addition of charter service both in-town and over-the-road.

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TripAdvisor Reviewer Highlights

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    Terrible
Hopeless

If I could give a zero star rating I would. We were left waiting at Las Vegas airport for over 45 minutes before our shuttle finally arrived. When it finally arrived, the driver... read more

1 of 5 bubblesReviewed 3 weeks ago
David Z
via mobile

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678 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

If I could give a zero star rating I would. We were left waiting at Las Vegas airport for over 45 minutes before our shuttle finally arrived. When it finally arrived, the driver was rude, abrupt and drove erratically. We're glad we made it to our hotel. On the way back to the airport a few days later, the shuttle... More 

Helpful?
2 Thank David Z
jeff r, Manager at Showtime Tours, responded to this review

Hi David, I'm sorry that our driver was rude to you, as well as to other passengers. Please message me your voucher/confirmation number so that we can identify the driver in question and address this promptly. That is not the type of service we strive to provide. I apologize, again, for his behavior, as well as the delay you experienced... More 

1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Waited 55 minutes for our lift. Rude customer service at the ticket booth as well as with the driver. Driver flipped off other drivers. There are comparably priced rides from the airport...don't pick this one!

Helpful?
3 Thank Anne-Marie R
jeff r, Manager at Showtime Tours, responded to this review

Dear Anne-Marie, I apologize for the treatment you received at the airport by our staff. If you would like to message me your reservation details, I can look into this matter further. We do have surveillance capabilities so we can pull footage of our airport personnel, as well as the driver in question. I appreciate you bringing this to our... More 

Kodak
Level Contributor
212 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

We arrived at the airport excited to get our vacation started. After waiting over 2 hours for our prepaid for shuttle, we finally walked across the street and hired a limo. Stuck with bill from Showtime but didn't get to use. Would NOT recommend!

Helpful?
2 Thank Ragerdy
jeff r, Manager at Showtime Tours, responded to this review

Dear Ragerdy, Thank you for taking the time to contact us. I'm sorry to learn of your delays upon arriving at the airport. If you would like me to look into this matter further, please message me your reservation details. Sincerely, Jeff More 

Westport, Indiana
Level Contributor
139 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Fairly comfortable buses. Driver first night who drove us to hotel did not shut up. Thought she was a comedian or something...extremely annoying! Return trip was picked up early but took forever to get to airport. She lost a ticket and delayed us 20 minutes at least. Had to shove down breakfast when we got there before flight.

Helpful?
Thank Steve H
jeff r, Manager at Showtime Tours, responded to this review

Hi Steve, Thank you for your review. If you recall your driver's name, or would like to message us your reservation details, we can certainly speak with her. I appreciate you taking the time to share your feedback with us. Have a great day, Jeff More 

Honolulu, Hawaii
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

We were in Las Vegas in October 2016. We had a hotel pick up to fly home in which the company was very late - I don't remember how late as I called twice to see what the delay was. They PROMISED they were close to our hotel and still never showed by the time we left for a cab.... More 

Helpful?
2 Thank Taryce M
jeff r, Manager at Showtime Tours, responded to this review

Dear Taryce, I'm glad to hear that you were able to get in touch with Showtime and that you received a refund on your shuttle costs. We again apologize that you had to seek alternate transportation and that you were unable to check your liquid items in time. Sincerely, Jeff More 

Lubbock, Texas
Level Contributor
52 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Completely inefficient. Stood in line for over an hour! Uber or taxi! Once in the shuttle took forever to get to hotel. Do not use this ridiculous company!

Helpful?
1 Thank aggie709
jeff r, Manager at Showtime Tours, responded to this review

Dear Aggie709, I'm sorry to hear that your experience using Showtime wasn't positive. I apologize for the delays you encountered and will share your feedback with out dispatching team. Thank you for your business. Sincerely, Jeff More 

Vero Beach, Florida
Level Contributor
55 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We picked this vendor to get us to and from the Stratosphere instead of renting a car in Vegas. They did a phenominal job despite two hotels being closed and them telling people the hotels were closed. I had to change the day and time for them to pick us up and they obliged with no problem.

Helpful?
1 Thank hummerf1
jeff r, Manager at Showtime Tours, responded to this review

Thank you! We're glad that your experience with Showtime Tours was a positive one. We appreciate your business and hope to see you aboard our vehicles in the future. Have a great day, Jeff More 

Houston, Texas
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago

Waited 45 minutes for bus to show up at airport. They never showed up at hotel to return to airport. Took a cab instead. I had paid in advance for round trip through United Vacations and never got it. Never got a text or confirmation email as promised for return.

Helpful?
1 Thank ewh579
South Dakota
Level Contributor
31 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago via mobile

We purchased our shuttle round trip via Allegiant Airlines for 4 people. Arrived in Vegas late at night, waited in underground exhaust filled basement area for about 30 minutes before it arrived; then waited another 30 minutes to load and wait for additional passengers to show up--but none came. Driver had a nice visit w some friends at the podium... More 

Helpful?
1 Thank kidcrew
jeff r, Manager at Showtime Tours, responded to this review

Dear kidcrew, Thank you for taking the time to review our service. I'm glad to hear that our driver was kind and that you arrived safely to your destination. I apologize for the delay you encountered when leaving the airport. Shared ride shuttle does take longer than direct service and I'm sorry for any frustration this experience has caused you.... More 

Sonoma, California
Level Contributor
85 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

Waited 30 minutes for a shuttle at the airport and it took over an hour to reach downtown hotel less than 5 miles away. Many many stops in between. Not a good arrival experience.

Helpful?
2 Thank Bebe31750
jeff r, Manager at Showtime Tours, responded to this review

Dear Bebe31750, Shared ride shuttle does make frequent stops, which is how we're able to keep our rates so low. If not expecting it, that can certainly cause frustration. I'm sorry that your arrival experience in Las Vegas was not positive, but I do hope you'll enjoy the rest of your stay. Sincerely, Jeff More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?