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Ameristar Casino St. Charles

1 Ameristar Boulevard, Saint Charles, MO 63301
+1 636-949-7777
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Review Highlights
Ask Aderah!

Ask Aderah! The room stay was good but the service was greater. The front desk was helpful and... read more

Reviewed 1 week ago
HARTWORLDTV L
,
San Diego, California
via mobile
Wow, the buffet has really gone down hill

I've always told people the best buffet in Kansas City is at the Ameristar so we went to the... read more

Reviewed 1 week ago
Lake_Food_Detective
,
Camdenton, Missouri
Read all 434 reviews
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Overview
  • Excellent37%
  • Very good35%
  • Average18%
  • Poor5%
  • Terrible5%
Travellers talk about
“slot machines” (19 reviews)
“sports bar” (18 reviews)
“table games” (16 reviews)
LOCATION
1 Ameristar Boulevard, Saint Charles, MO 63301
CONTACT
1 Ameristar Boulevard, Saint Charles, MO 63301
+1 636-949-7777
Call
Website
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (434)
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1 - 10 of 429 reviews

Reviewed 1 week ago via mobile

Ask Aderah! The room stay was good but the service was greater. The front desk was helpful and what was expected.

Thank HARTWORLDTV L
Reviewed 1 week ago

I've always told people the best buffet in Kansas City is at the Ameristar so we went to the Ameristar while in St Louis (the whole family, including kids). NOT good at all, dried up food, bland, very bland, quality of all ingredients has been...More

Thank Lake_Food_Detective
Reviewed 3 weeks ago via mobile

I've only been to a handful of casinos but this is probably the worst one. It is difficult to get food just outside between the hours of 2-4. The minimum bet was higher than most places I'd been too, the cheapest I saw was 40cents....More

Thank cemer1215
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Good morning and thank you for your review and comments. We are disappointed to see that you didn't have the 5-star visit that we strive to provide to all of our guests. Our deli, located on the casino floor is open from 11am- 4am with...More

Reviewed 3 weeks ago

Waayyy to smokie....and I usually don't gripe about that..I've had some good wins there but not for a couple years..bathrooms are fairly clean..More

Thank susan g
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 3 weeks ago

Thank you for your review and comments Susan. We are glad that you had a nice visit with us. We take air quality seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your comments to...More

Reviewed 4 weeks ago

Staff is more friendly than most casinos, where a lot of the staff treat you like your some kind of security threat even though i am only at club level. The grille is what I ate and its not bad. Way overpriced for a casino...More

Thank woodpest
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Hi there, thank you for taking the time to leave us a review and for your comments. We are glad that you enjoy your visits with us, your meal, and that you had fun playing electronic roulette. We hope to see you back for another...More

Reviewed 4 weeks ago via mobile

Spent some time walking around the casino area, it is a beautiful casino and hotel. Had fun on the casino floor, lots of machines to play for Saturday night didn't feel overcrowded. Lots of newer machines which is always nice to see. We decided to...More

Thank Jana M
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Good afternoon Jana, thank you for your review and comments. We are happy to hear that you had a nice time with us and that you enjoyed your hotel and had a fun time in the casino. We are disappointed to hear that you didn't...More

Reviewed 4 weeks ago via mobile

Stopped for a couple nights from our road trip. Very pretty building, friendly staff everywhere! Very clean and organized! Nice restaurants for fine dining, sushi or a burger & fries. I’d definitely come back!

Thank Desiree G
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Hi Desiree, thank you for your review and comments. We are so glad that you enjoyed your stay with us, especially our restaurants and the service that our team provided. We look forward to seeing you back again!

Reviewed 5 December 2017

I think it's probably the nicest casino in the area. It's a large property right on the river, and it has several restaurants there too. It's decently clean and there's plenty of new machines and old favorites too. The staff was friendly.

Thank Bernardo F
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 7 December 2017

Thank you for your review and comments Bernardo. We are glad that you had a fun time with us and that you enjoyed the game selection that we offer. We look forward to your next visit with us!

Reviewed 3 December 2017 via mobile

was a marvelous experience. Hotel came with water bottles and pillows. The paint on the walls really brightened the room. The only thing I would change is...nothing!!!! Because this hotel hit in all the right places.

Thank Aidryann L
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 December 2017

Good morning Aidryann, thank you for your review and comments. We are glad that you had a terrific stay with us and that you had a fun bachlorette party with us and we hope to see you back for another stay soon.

Reviewed 2 December 2017 via mobile

Awesome room and awesome shuttle service. I really enjoyed my time at this beautiful hotel. Everything was perfect and I can’t wait to come back.

Thank Morgan K
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 December 2017

Thank you for your review Morgan. We are glad that you enjoyed your hotel room and we look forward to welcoming you back.

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Questions & Answers
fenskeje1
18 November 2017|
Answer
Response from ramsbacker1 | Reviewed this property |
Thanksgiving Holiday Dinner | November 23 Open all day, 10a-830p Roasted turkey, dark and light meat, green bean casserole, ham, prime rib, catfish, mashed potatoes, gravy, candied yams, stuffing, fried chicken, au gratin... More
0
Votes
Amy B
12 November 2017|
AnswerShow all 10 answers
Response from 537geraldinel | Reviewed this property |
You can snake. There is a smoke-free area but not very large. They have a fairly good ventilation system it appears to me.
2
Votes
55Vegas
6 March 2017|
AnswerShow all 4 answers
Response from Biggal91 | Reviewed this property |
If you don't own a SCBA Scott Airpack I would cancel!! this by far was the WORST!! I have ever experienced In the world!! You can get better air quality crawling though a forest fire started by a refinery explosion than you... More
1
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