Scarlet Pearl Casino
Scarlet Pearl Casino
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Scarlet Pearl Casino Resort offers 60,000 square feet of the newest, most dynamic slot selection on the Mississippi Gulf Coast. Our state-of-the-art slot machines feature exciting bonuses, fun interaction and big payouts! With over 1,170 video and reel slot machines, as well as over 65 video poker machines, featuring the latest technology along with all the classics, you’ll be pinching yourself. If you are looking for the new way to win, we have exciting variations on Blackjack and Poker, including Blackjack 21 + 3, Cajun Stud Poker and more! At the Scarlet Pearl Casino Resort, you are sure to revisit an old favorite or make a new one!
Duration: More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Full view
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
224 within 5 kms
Attractions
87 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
4.0
222 reviews
Excellent
107
Very good
59
Average
29
Poor
15
Terrible
12
Cyndi M
Tallahassee, FL25 contributions
Jan 2020 • Couples
We have loved the Scarlet Pearl until this time. I must’ve accidentally booked a handicapped accessible room and they said they couldn’t change it but could upgrade to higher floor and corner room. Wow that should be fine, I thought. This is the strangest room with no closet, an ironing board propped against the wall, a safe on the floor in the room along with a mini fridge just sitting on the floor. Lots of windows all with terrible views unless you stretch your head around to see some water. Oh and one night stand for a king size bed. Yikes I pity the people who actually book one these rooms and need it to really be handicapped accessible. So disappointed. Last time we had a lovely room and could not wait to come back. This time I feel like crying.
Written 1 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Cyndi M, we would like to apologize for the situation that occurred, and that we weren't given the opportunity to address it before you left. We do appreciate and value your feedback, as we will be sending it to the appropriate department.
Thank you,
SPCR Team
Written 5 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natester M
Clearwater, FL17 contributions
Jun 2021
I arrived at 4:30pm and was told the room was not ready so I waited in the lobby right by the front desk and was told I would be notified when room was available. After watching 10 different people check in before me and almost 2 hours later I asked whats the deal with my room they finally got me in after complaining a bit. I get to the room and the view is of the parking garage unacceptable!. I tried to get another room but they would not do it. I drove 9 hours to get here had to wait almost 2 to get my room and I belong to their players club. This is how you get treated here for your loyalty?. I will rethink when I visit Biloxi next time. Definetely cannot recommend
Written 5 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
big-jwc
Atlanta2 contributions
Jul 2021
Arrived on 7/13/2021 at 4p.m. for a "well earned" three night comp stay. It was a celebration of my wife's 67 birthday and our 43rd wedding anniversary. This was not our first stay at the SP. The front desk clerk, Dominique, assigned us to room 405 without hesitation. We know nothing is guaranteed regarding room preference but, for the record, we had requested an upper floor in advance. Upon entering room 405 we immediately became extremely disappointed with the view and particularly the furnishings and layout. This room was not fit for adult habitation and surely management knows this. After two nights of our 3 night stay we'd had enough. We met with Jessica, the front desk manager. She listened to our plight and went above and beyond to make things right for our final night. We had previously decided never to stay at the SP again, but Jessica has caused us to rethink this. If only Dominique had cared as much.
Written 20 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traci H
Harvey, LA3 contributions
Dec 2020 • Couples
Me and my husband went to the Casino. My husband was denied entrance because a guy at the front enterance said my husbands service animal was not allowed. Yet they did not have a sign stating no services animals allowed. And by fedral law in Mississippi to the casinos service animals are to be allowed. This Casino is the only one that has not allowed my husbands service animal into its casino. And the site where people state you can stay in the parking lots is a lie. You will get ran off if you try to stay in the parking lots. Even the one thats opened.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
candg2017
Gulfport, MS278 contributions
Sept 2024 • Solo
I went last week for 2 nights. Since I was early I had to wait for my room which was fine. As I sat there I thought hmmm I wonder is they have any suites to pamper myself. I went back and asked and yes they do have a few options. I decided to take a upcharge of $60 for a panorama view each night, which was nice except looking at the parking garage. When I got up to my room the clock was off by more than 1/2 hour and it was freezing in there. I had to change temp to 70 to warm it up. I was really tired from driving so didn’t notice much and went out to check the area out and got back around 10:30 pm. I always take a shower before bed from all the smoke and humidity no doubt. Little did I even know there was NOT a walk in shower like their glorious regular rooms. Glass door to try and get a non bending knee up and over the HIGH slender tub the next morning…(since I knew I could not battle that at late night) and being tired. I didn’t get any sleep at all thinking how the heck am I going to get in that shower! They do NOT have handles to hang on to so it’s either the loose glass door OR the pole that holds the shower head in realizing that they may break as I loose balance and what do I want, cuts by glass door or torn out shower wall..hmm? I barely made it in but getting out was extremely difficult. I’m not that large just have bad knees that don’t bend well. I immediately got down stairs after dressing and told them to get me out of that room and how the clerk should have told me it’s not a walk in shower. If she would have mentioned a bath to me , I would have asked if it was separate from the shower. NO way would I ever take that room again because not only does it not have as much counter space in bathroom as the regular rooms, the toilet is in a very odd way. If you want a upgrade I suggest making someone walk you up to THE ROOM you will get to check it out first. I asked if I can see it and she said NO because if I go walk inside and out again to look around, they would have to redo the whole room. I understand because now a days you can not trust anyone to plant things etc in rooms. Again, the regular rooms are beautiful.
Written 4 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review and feedback. We're happy you enjoyed your stay and will share with the team about your feedback. We appreciate all feedback so your future visits are beyond expectations. ~Michelle G., Digital Marketing Specialist
Written 17 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew A
1 contribution
Jul 2023 • Couples
I have been going to the Scarlet Pearl on a regular basis from the time it has opened about three times per week. On Friday June 30,2023 my wife and I had our first bad experience there.when we sat down at the Mississippi Stud table we were informed that all of the table games minimum bet had now been raised to 21/2 times the regular rate for the weekend. After looking around at the other tables we soon realized that there were very few people playing any of the so called “carnival games “ After talking to a handful of the people that we normally play these table games with they were all very outraged at this change. Most all of them left and went to other casinos. We left the Scarlet Pearl and went to the Hard Rock where they did not raise their table limits for the weekend. We played there wit three of.the people who we normally play with at the Scarlet Pearl. One player that we play cards with almost every weekend travels from north Alabama and stays at the Scarlet Pearl advised me she has never been to the Haddock in Biloxi and stated that she really likes the atmosphere. She complained that the Scarlet Pearl has been removing some of the amenities that attracted her to come there each weekend. Quote “ Buffet, live music” she said that she plays between $2,000.00- $5,000.00 per visit. But withe the changes and fewer amenities at the Scarlet Pearl she is going to try the Hard Rock out for awhile.
It appears that upper management at the Scarlet Pearl has lost sight of the fact that the people who come to the casino are there for Entertainment and a pleasant experience. There is one sure way to kill a business and that is to take away what the patrons are coming there for. When you are a Stand Alone casino you need every player you can get. You don’t need to give your regular players a reason to go look at other casino’s.
It appears that upper management at the Scarlet Pearl has lost sight of the fact that the people who come to the casino are there for Entertainment and a pleasant experience. There is one sure way to kill a business and that is to take away what the patrons are coming there for. When you are a Stand Alone casino you need every player you can get. You don’t need to give your regular players a reason to go look at other casino’s.
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're disappointed with your experience, Andrew. We hope you give us another chance for management to investigate.
Written 29 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan H
26 contributions
Apr 2022 • Couples
This was our first stay at this casino and it was great! The casino has all amenities that you could want but in a smaller, more accessible area. They went the extra mile to make us feel welcomed by surprising us with champagne and giving us a good room location for our anniversary! Everyone (including the dealers) were so friendly and helpful, plus it was so pretty and clean around the hotel. We also enjoyed playing mini golf there which was a nice plus. The only negative thing is that the pool was in a weird (front of building) location so even though there were trees for some privacy, it wasn’t that big and you could hear traffic sometimes. Overall will definitely recommend this hotel for a nice place, non-chain hotel that’s not as busy as others nearby.
Written 1 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan B
Port Allen3 contributions
Nov 2023 • Friends
Positives: Nice adjoining rooms for retired ladies who travel together. Bellman John was great. Very clean and quiet.
Beware of the RULES: To check in, you must present the exact same credit card used to make the reservation. NO other card will be accepted. After about 15 minutes, a supervisor finally approved. Now, we learned about rule 2. Only one room was ready, so we said "no problem", we will get our luggage in that room, and wait for the 2nd room to be ready. Guess what. Noone is allowed on the elevator without a room key, which I couldn't get until my room was ready. I asked if visitors were allowed to go up and was told NO. That's the security rule. After getting both rooms, we needed ice. Machine on 7th floor was broken. We were told we could get some on the 3rd floor.
We decided to go out for supper, so went to Valet station. No one there. Others were waiting too. We called and texted the hotel, and he showed up a few minutes later.
Back in the rooms later, TV would not work. We were told the entire hotel was affected, so sorry. AFter our 2 night stay, we had the same Valet problem. After texting for help, they sent someone who said only 3 were working valet and bell service.
We won't return, even for complimentary rooms.
Beware of the RULES: To check in, you must present the exact same credit card used to make the reservation. NO other card will be accepted. After about 15 minutes, a supervisor finally approved. Now, we learned about rule 2. Only one room was ready, so we said "no problem", we will get our luggage in that room, and wait for the 2nd room to be ready. Guess what. Noone is allowed on the elevator without a room key, which I couldn't get until my room was ready. I asked if visitors were allowed to go up and was told NO. That's the security rule. After getting both rooms, we needed ice. Machine on 7th floor was broken. We were told we could get some on the 3rd floor.
We decided to go out for supper, so went to Valet station. No one there. Others were waiting too. We called and texted the hotel, and he showed up a few minutes later.
Back in the rooms later, TV would not work. We were told the entire hotel was affected, so sorry. AFter our 2 night stay, we had the same Valet problem. After texting for help, they sent someone who said only 3 were working valet and bell service.
We won't return, even for complimentary rooms.
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, Susan. We're disappointed about your experience and hope you give us a chance to investigate. If you're comfortable, would you like management to contact you directly for details? All feedback is appreciated. ~Michelle G., Digital Marketing Specialist
Written 29 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jerseygirl74
Georgia42 contributions
Aug 2021 • Couples
This casino looks nice at first glance. After you look closer, you notice dirty machines and worn out carpet. I'll start with The Noddle Bar. It is AMAZING. Go there, then leave. The High Roller Room is very small in amount of slot games. They are tight machines. Very tight. In 20 minutes we went through 1,000 and didn't have any line pays or bonuses. None! The drink girls are super fast and the drinks are high quality. The bathroom Toto Bidets are fabulous. The Desert/coffee bar is so freaking slow with service that we left. Three people in line and it took ten minutes for one transaction to be completed. 10 minutes per person. It was not worth my time. The pool music was so obnoxious when we entered and left the casino. Trashy people were twerking all around. It was gross. GROSS. A lot of casino patrons dressed like they were ready to do yard work or in their pajamas.
Written 7 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lover12
Gulfport, MS80 contributions
Feb 2020
We are local but always STAY and PLAY at our FAVORITE casino, the SP! We used to stay at the BR but changed for several reasons. The Service, Host we have is Karol Brandt who is fantasic! The foo, service, and very clean.
Cons: WE were put in room 1417, which is the worst room there, sure its a corner however: there was not one drawer, nor dresser in the entire room to put your items! the refrig is located in the closet! the AC and toliet was not working properly at first. No room in bathroom to put your items.
Dont expect your room to be ready early, we stay alot and usually your room is ready by 4pm.. i will never go again on a SAT. too busy!. Love the comps, food, even though they ran out of my favorite item! Seafood Bread!
Overall, still our favorite, except for our horrible room issue!. Just love the Pearl, we will be back ...! just not on a SAT night!
Cons: WE were put in room 1417, which is the worst room there, sure its a corner however: there was not one drawer, nor dresser in the entire room to put your items! the refrig is located in the closet! the AC and toliet was not working properly at first. No room in bathroom to put your items.
Dont expect your room to be ready early, we stay alot and usually your room is ready by 4pm.. i will never go again on a SAT. too busy!. Love the comps, food, even though they ran out of my favorite item! Seafood Bread!
Overall, still our favorite, except for our horrible room issue!. Just love the Pearl, we will be back ...! just not on a SAT night!
Written 2 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi lover12! Thank you for taking the time to let us know about your last experience at Scarlet Pearl. It is wonderful to hear that we are your favorite gaming destination and that Karol takes great care of you when you visit. We do apologize that your hotel room was not up to the standards we strive to provide here at SPCR. We'll definitely pass your messages along to our hotel and buffet teams as well as the host team. We hope to see you back here again soon! Have an excellent morning!
Written 4 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, Lava Links Golf Club is open Friday – Sunday from 10AM-8PM.
Written 17 February 2021
Is there any kind of hotel shuttle that takes you down to the Biloxi beach area or other casinos?
Written 31 December 2020
A few were dressed nicely but agree casual is fine
Written 20 October 2018
Is there anything for yound kids to do here? Game room?
Written 30 March 2018
There is mini golf, but I think that is all.
Written 31 March 2018
I have never paid for a room always comp's. Your reservations are not guaranteed for certain rooms the front desk, etc. can change them on your arrival. They go by amount of play and quantity, etc. I found some personnel when signing in very rude (when asking questions) to customers. Used to love it at first opening, but now they seem to be going down hill. The machines do not seem to pay off like some of the other casinos in the area. No longer recommend them to anyone. You can get rates and specials on the internet for all casinos. Hope this helps. By the way your deposit is never kept unless you damage the room.
Written 16 July 2017
Showing results 1-8 of 8
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing