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Firekeeper's Casino

11177 Michigan Ave E, Battle Creek, MI 49014-8904
+1 877-352-8777
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Review Highlights
Gambling

Clean big variety of games lots of lots to do friendly helpful employees! Entertainment covered... read more

Reviewed 5 days ago
Kevin W
via mobile
firekeeper's casino

had an excellent time at firekeeper's casino. the staff was excellent. bill brann, casino bus... read more

Reviewed 1 week ago
Paul L
,
Sylvania, Ohio
Read all 680 reviews
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Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor6%
  • Terrible9%
Travellers talk about
“slot machines” (46 reviews)
“table games” (34 reviews)
LOCATION
11177 Michigan Ave E, Battle Creek, MI 49014-8904
CONTACT
Website
+1 877-352-8777
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (680)
Traveller rating
Traveller type
Time of year
Language
All reviews
"slot machines"
in 46 reviews
"table games"
in 34 reviews
"non smoking area"
in 20 reviews
"players card"
in 12 reviews
"crab legs"
in 13 reviews
"poker room"
in 11 reviews
"seafood buffet"
in 7 reviews
"players club"
in 8 reviews
"valet parking"
in 8 reviews
"great buffet"
in 7 reviews
"ventilation system"
in 7 reviews
"self serve"
in 8 reviews
"front desk"
in 8 reviews
"wide variety"
in 7 reviews
"fun place"
in 11 reviews
"last visit"
in 8 reviews
"only complaint"
in 7 reviews
Filter

1 - 10 of 680 reviews

Reviewed 5 days ago via mobile

Clean big variety of games lots of lots to do friendly helpful employees! Entertainment covered parking Extra nice!!More

Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 4 days ago

Hi Kevin--we appreciate you and your five-star review of FireKeepers Casino Hotel. With nearly 3,000 slots, 100 table games, a full-size Poker Room and spacious Bingo Hall, along with six restaurants, the best promotions and impeccable guest service from our award-winning staff members, you can't...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

had an excellent time at firekeeper's casino. the staff was excellent. bill brann, casino bus driver gave me excellent service. the staff at firekeeper's casino was excellent. the food was excellent at the casino. the buffet was excellent at the casino.More

Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 1 week ago

Hi Paul--We appreciate you and your visit to the Four Diamond-rated FireKeepers Casino Hotel. We're glad you had such a good trip here and so enjoyed your time with our award-winning staff; dining in some of our award-winning restaurants like the amazing Mijem Buffet and...More

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Reviewed 3 weeks ago via mobile

My husband and I did have some intermittent luck on video poker. Left ahead me but the smoke was so bad our noses were burning also had nose bleeds on our drive home. Pretty good of variery of food in the Buffet but too spicy.More

1  Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 2 weeks ago

Hi Richard, Thank you for your four-star review. Glad that you won, leaving ahead. We're sorry you were affected by the smoke level, for which we usually receive compliments with our state-of-the-art smoke removal system. Similar to one's food preference, spicy or mild, there are...More

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Reviewed 3 weeks ago via mobile

Fire keepers has some cool features and restaurants but it’s nothing I go out of the way for. They have a lot of things to do, but mostly you will lose money and drink free soda. It’s a once or twice a year destination at...More

1  Thank lehmanam89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

We're sorry you don't enjoy FireKeepers in the same way that the thousands of guests who visit each day since we opened in 2009 do. FireKeepers has garnered hundreds of the highest level of awards in that time from casino industry critics, the media and...More

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Reviewed 3 weeks ago via mobile

This casino is perhaps the nicest casino I’ve ever visited, and I’ve visited a lot of casinos. It’s not the largest and it’s not the glitziest — what makes it right for me is the combination of size, amenities, gaming options and meal choices. There...More

1  Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 weeks ago

Hello Jeff, Thank you for your visit and five-star review but most importantly, thank you for your service, helping defend the greatest country in the world. Your detailed review gives some fine information about FireKeepers Casino and reasons why guests keep returning. We're not the...More

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Reviewed 8 April 2018

We visit this casino several times a year, and I often win there. I play mostly video poker and had my biggest win ever there, plus I have also won on slots. They are constantly adding the newest machines, and for a smoking casino, it...More

2  Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 9 April 2018

Hi Pam--We appreciate you and your five-star review of FireKeepers Casino Hotel's Four-Diamond-rated property. We're glad to learn you had your biggest win ever playing on our Video Poker machines as well as our great variety of slots. Our mission is always to create a...More

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Reviewed 6 April 2018 via mobile

It was, my 1st time visiting. It was nice and low-key type of casino. The staff was very friendly and helpful. The parking was easy, nothing was far away. The bar was nice, drinks were good. Thank you for supporting/sponsoring Veterans night, I was very...More

1  Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 6 April 2018

Hi Kimberly--Thank you for your four-star review of our Four Diamond property. We're glad you took note of our award-winning friendly staff and clean, comfortable environment. We love supporting our Veterans and currently serving armed forces personnel. We're glad you enjoyed the (also) award-winning, Mijem...More

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Reviewed 2 April 2018 via mobile

We stayed at the FireKeepers hotel on 3/30/18. We saw Peter Frampton at the event center. The event center reviews are pretty spot on. It’s a large convention hall with a stage set up at one end. Our tickets were section “I”. This section was...More

1  Thank ZivaIrene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 April 2018

We appreciate you and your four-star review of our hotel, event center and Mijem Buffet. With the two large state-of-the art diamond video screens that are on either side of the stage, we have tried to provide a near perfect view of the stage and...More

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Reviewed 26 March 2018 via mobile

This casino was much better when they had comedy at the Cabaret, if there is nothing better to do I will go, but it’s not my first choice. The staff are nice but the food is ok. I can’t say there are any real attractions...More

1  Thank Austin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 27 March 2018

Hi Austin--We're sorry you don't enjoy FireKeepers as much as you did in the past. After completing many guest surveys, we found that there was a greater preference for a place to socialize that featured more of an open environment rather than the dark confines...More

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Reviewed 19 March 2018 via mobile

Visted on 3/17/18 to celebrate family member birthday we were happy to be able to check in early,the desk staff was helpful & friendly wait time was immediate our room was clean & well kept had plenty of available towels there were quite a few...More

2  Thank vactioner313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FireKeepersCasino, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 21 March 2018

We appreciate you and your four-star review vactioner313! Thank you for choosing FireKeepers Casino Hotel as the place to celebrate a family member's birthday as well as St. Patrick's Day. We're glad to learn that you enjoyed the hotel amenities as well as our array...More

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Ask a question
Questions & Answers
27mint10
31 March 2018|
AnswerShow all 4 answers
Response from FireKeepersCasino | Property representative |
Guests need to be 21 years old to attend concerts in FireKeepers Casino Hotel's Event Center.
0
Votes
CarrieM47
8 March 2018|
AnswerShow all 6 answers
Response from FireKeepersCasino | Property representative |
Sorry but Michigan law prohibits dispensing free alcoholic beverages.
0
Votes
Ambria W
25 February 2018|
AnswerShow all 3 answers
Response from FireKeepersCasino | Property representative |
We are sorry to relate that there is no childcare available.
0
Votes
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