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Address: 777 Belterra Dr, Florence, IN 47020-9432
Phone Number:
+1 888-235-8377
Website

TripAdvisor Reviewer Highlights

Read all 173 reviews
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  • 62
    Excellent
  • 43
    Very good
  • 29
    Average
  • 17
    Poor
  • 21
    Terrible
nice casino

was there with tour trip. rooms are very clean. buffett was nice too. breakfast and dinner.. deserts were just okay??? hallways clean. staff was very friendly. I won $43... read more

Reviewed 14 October 2015
whaynes53
via mobile
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Level Contributor
68 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 14 October 2015 via mobile

was there with tour trip. rooms are very clean. buffett was nice too. breakfast and dinner.. deserts were just okay??? hallways clean. staff was very friendly. I won $43.. smile. I would return

Helpful?
Thank whaynes53
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 24 September 2015 via mobile

Room facilities and cleaning good. Security and Casino staff very rude and corrupt, if you are winning they ask you to leave with a bunch of heavy's in civil clothing. Bars are good but open and close at unreasonable times and expensive. Would recommend a long trip as traveling is required visit different restaurants and bras.

Helpful?
Thank Greg R
Fairfield, Ohio
2 reviews
Reviewed 14 September 2015

Listed on Facebook Celebration of WIfe's Birtday with Family Members. Highly recommend Belterra for any Celebration In addition to Bithdays last two years we also celebrated our 60 anniversary at Belterra with a wonderful suite overlooking Golf Couse and Entrance. Recently enjoyed live Performances by Little Anthony and Frankie Valli

Helpful?
Thank Wade K
Mason, Ohio
Level Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 9 September 2015

This is a beautiful hotel and casino. The updated rooms are very nice and comfortable with large bathrooms. Friendly staff.

Helpful?
Thank fac35
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 7 September 2015 via mobile

My husband and I visited Indiana for the first time and made a stop here for a few hours, worst customer service ever! The dealers are rude and let's not mention the people that go here! By far worst experience from our trip! This is a very small casino floor, Not to mention slots are tight!

Helpful?
Thank Anita V
Fishersville, United States
Level Contributor
183 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 30 August 2015 via mobile

I rated the whole place; Nasty! Couldn't breath! Shocked that you do not do more for your customers that choose fresh air over filthy pollution. And you don't need to respond Cuz your responses on here are lame.

Helpful?
3 Thank Sherry A
Fishersville, United States
Level Contributor
183 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 30 August 2015 via mobile

My husband and I had tickets to go see Frankie Valli so thought we would go early to do a little gambling and grab a bite to eat. We even cked out Trip Advisor so we read about the smoking beforehand. Main thing was there are non smoking sections so we figured we could have fun and breath in the... More 

Helpful?
2 Thank Sherry A
Brownsburg, Indiana
Level Contributor
299 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
Reviewed 29 August 2015 via mobile

First this is a review of the casino and shops. We did not stay at the hotel or eat at the restaurants. With that said. My wife and I are from the greater Indianapolis region. We normally frequent the two Racinos near Indianapolis - Hoosier Park and Indiana grand. As a couple we have visited all of the southern casinos... More 

Helpful?
Thank Sootsgd
Cincinnati, Ohio
Level Contributor
63 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 25 August 2015

It isn't real big, really wished there were more quarter slots that would have a bet 3 max bet. The non smoking area is kind of a joke, you walk through the smoking casino to a fairly small back room that is designated non smoking.

Helpful?
Thank Neekster
louisville
Level Contributor
98 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 23 August 2015

We decided to drive up to the casino to celebrate my birthday. I love the new 3D slots that they have in. Belterra tries to keep getting in new slots and we like that. We both won so that's always a plus if you can leave with more than you went with. We play here every couple of months.

Helpful?
Thank nikib1964

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?