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Casino at Belterra Casino Resort

777 Belterra Dr, Florence, IN 47020-9432
+1 888-235-8377
Website
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Review Highlights
Small but fun

Belterra seems like the smallest of casinos around us, however, they have a great mixture of slot... read more

Reviewed 1 week ago
gabbycooks
,
Dayton, Ohio
Great Hotel with terrible casino.

We stayed a couple of nights at Belterra hotel. The room and facilities were outstanding.The... read more

Reviewed 1 week ago
Buckeyeshannon
,
Ohio
Read all 192 reviews
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Overview
  • Excellent38%
  • Very good26%
  • Average17%
  • Poor8%
  • Terrible11%
Travellers talk about
“belterra casino” (16 reviews)
“clean rooms” (3 reviews)
“slot machines” (15 reviews)
LOCATION
777 Belterra Dr, Florence, IN 47020-9432
CONTACT
Website
+1 888-235-8377
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Reviews (192)
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1 - 10 of 191 reviews

Reviewed 1 week ago

Belterra seems like the smallest of casinos around us, however, they have a great mixture of slot machines. Old and new to suit everything in many different denominations. We did the crab buffet on Saturday night and it was very good. The kept it well...More

Thank gabbycooks
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 5 days ago

Thanks for visiting us. We're glad you enjoyed your casino and dining experiences with us. We hope you can join us for an overnight visit at the hotel soon!

Reviewed 1 week ago

We stayed a couple of nights at Belterra hotel. The room and facilities were outstanding.The adjacent restaurants were also outstanding. Then we went to the casino for several hours of frustration. Absolutely nothing was hitting and a lot of other people were making the same...More

Thank Buckeyeshannon
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 1 week ago

Thanks for visiting us recently. We're glad you had a great overall experience in the hotel and restaurants, and we hope to see you in the #mychoicewinners circle in the future after a big win!

Reviewed 15 October 2017

Been here a few times. All good. There is a lot of competition around so some better comps would go a long way. Also, get wifi. Verizon cell data does not work here once on the boat. All other casinos around have wifi. Get with...More

Thank Goofy173
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 5 weeks ago

Thanks for visiting. We're glad you enjoyed your casino visit, and we appreciate your feedback. We do have complimentary wifi for our guests, but we understand connection can be spotty on the boat. We have passed your suggestions for improvement to the team and hope...More

Reviewed 24 September 2017

I found all of the dealers and floor bosses very helpful and friendly. Indeed, one of the women handling the roulette well was part of the entertainment with the group of players that night. The only drawback was the smoke. It was the first time...More

Thank david52111
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 25 September 2017

Thanks for your visit and review. We are glad you had a fun time, and we appreciate your feedback regarding the smoke. We will pass your comments along to management to review, and we hope that you'll consider visiting us again in the future.

Reviewed 19 September 2017 via mobile

Great time. Not too smokey or crowded on a Monday. Machines were giving lots of play time and 3 of 4 in our group walked away winners! I know very unusual. My friends played max bet and we played min bet. We were all winners.

Thank jonsoper
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 22 September 2017

Congratulations on your win! We're glad you had a great time, and we look forward to seeing you again soon.

Reviewed 18 September 2017 via mobile

It would be nice to be able to play at the tables in a non smoking area. Having a small room with only slots is not fun.

Thank Jared D
PNKinc, Guest Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 19 September 2017

Thanks for your feedback, Jared. We've passed your suggestion for improvement along to our management team to review and consider.

Reviewed 31 August 2017 via mobile

We went for a night with a few couples. The casino was clean,employees were nice and we even won a little bit! We did not stay at the casino though and instead stayed across the street at a small,clean hotel.

Thank 092279jh
PNKinc, Public Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 5 September 2017

We're glad you enjoyed visiting the casino recently. Congratulations on the win! We hope to have you back to stay with us at the resort soon.

Reviewed 10 August 2017 via mobile

Great hotel experience. Everyone is very accomodating. The room is well appointed and comfortable. My only critique is that my non-smoking room had a distinct odor of smoke. The casino is ok, a little small, but Im not a gambler, either. Overall, a nice stay.

Thank RandomShops
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 11 August 2017

We're happy to hear you had a great hotel experience with us. We appreciate your feedback, and we hope to have you back again in the future!

Reviewed 4 August 2017 via mobile

Casino pretty dated. Smoking is permitted just about everywhere. Waitresses are very attentive and accommodating. I will definately go back.

Thank Patricia B
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 4 August 2017

We're glad you enjoyed your visit to the casino, and we look forward to providing you with the full 5-star experience you deserve upon your return.

Reviewed 30 July 2017

Small Casino, but very nice. Lot's of shops, including one that sells everything for $10.00 or less. We went to a concert to see Aaron Lewis and although we enjoyed the "act" we weren't happy with the patrons, they were roudy and rude. I think...More

Thank Faron L
Belterra77, Public Relations Manager at Casino at Belterra Casino Resort, responded to this reviewResponded 31 July 2017

Thank you for your visit and review, Faron. Congratulations on your win! What a lucky spin on your last 52 cents. We appreciate your feedback regarding the show, and we have passed your suggestions for improvement along to the team. We hope to have you...More

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Ask a question
Questions & Answers
p0kertraveller
19 January 2016|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The Northern Kentucky airport is an international one and they have direct flights to and from thr UK. I'd rent a car . There is another casino near the airport about 15 min. Hollywood Lawrenceburg Indiana. Belterra is a... More
0
Votes
lover12
25 August 2015|
AnswerShow all 10 answers
Response from nikib1964 | Reviewed this property |
The sports restaurant at Horseshoe is OPENING September 17. Once you have entered the casino you have no idea you are on a boat. It's large and you have a large selection of slots,table games and on the 1st deck they have... More
0
Votes
Denise B
14 August 2015|
AnswerShow all 7 answers
Response from 873francism | Reviewed this property |
Do not stay any where in the belterra area if you have mobility issues and like to shop. stay in cincinnati at one of the motels near horshoe. they have shuttles, shopping, and are more catered to shopping. There are no... More
0
Votes