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Empress River Casino

2300 Empress Dr, Joliet, IL 60436-9504
+1 815-744-9400
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Review Highlights
Can't win here

Maybe it's me, but I have never won a dime at this casino. Outside is nicer than inside... read more

Reviewed 30 September 2016
Norma S
,
New Lenox, IL
Something different. It is now the Hollywood casino

The buffet was excellent food very good. Staff on the floor of casino were very helpful... read more

Reviewed 16 June 2016
Barbara S
,
Gold Canyon, Arizona
Read all 29 reviews
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Overview
  • Excellent20%
  • Very good13%
  • Average30%
  • Poor13%
  • Terrible24%
30 Sep 2016
“Can't win here”
15 Jun 2016
“Something different. It is now the Hollywood casino”
LOCATION
2300 Empress Dr, Joliet, IL 60436-9504
CONTACT
+1 815-744-9400
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JPMiles / Payback Arrow
75
JPMiles / Payback Arrow
Reviews (29)
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1 - 10 of 29 reviews

Reviewed 30 September 2016

Maybe it's me, but I have never won a dime at this casino. Outside is nicer than inside. Restaurants are just ok.

Thank Norma S
Reviewed 16 June 2016

The buffet was excellent food very good. Staff on the floor of casino were very helpful. Refreshments non alcoholic you serve yourself. There is smoking outside of the casino not inside

1  Thank Barbara S
Reviewed 1 July 2015

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was a memory bracelet my husband has cancer and...More

2  Thank Lenell K
Reviewed 20 June 2015

DON'T GO FOR THE FOOD! Smelly, dirty and smokey is all I can say about this place overall. And that's from someone who W ON.

1  Thank Diana B
Reviewed 5 June 2015

Casino was smoke free. Good variety of games. Table games included a $5 blackjack table. Adjacent sports bar very enjoyable and reasonably priced beverages and food.

Thank Ken V
Reviewed 4 May 2015

After Harrah's tried to rob me I went to the Empress/Hollywood casino and had a good time. The slots were average tight but the food was good.

Thank Richard C
Reviewed 21 October 2014

JMJ It gives the allusion that all is happy and winning but that's smoke and mirrors. As you talk to others around you, no one is winning! Go downtown to Harrahs where the action is.

4  Thank mother15
Reviewed 23 April 2014

The Empress Casino no longer exists. Back before Hollywood bought it and re modeled, the Empress was Jolly Good. I won on several occasions. Starting with Craps, Black Jack and Video Poker. I seldom left without a few winnings.

4  Thank john a
Reviewed 25 November 2013 via mobile

It is now Hollywood Casino and has been for at least two years. It has been updated after an extensive fire in the Casino over two years ago.

8  Thank jvmurph
Reviewed 24 January 2013

went with some friends. music was loud, won some money, seen a few people from our area. we did not eat any food, just drank. haha

3  Thank karenk00
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