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American Girl Place

835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
Review Highlights
Well done

My daughter loved this place of course. She picked out the Rebecca doll to take home. The store set... read more

Reviewed 1 week ago
Delton, Michigan
via mobile
First visit to Chicago store

My 11 year old granddaughter and I took a 4 day trip to Chicago. She has 12 American Girl dolls, so... read more

Reviewed 2 weeks ago
Sharon Z
via mobile
Read all 392 reviews
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Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hair salon” (24 reviews)
“doll's hair” (12 reviews)
Closed Now
All hours
Hours Today: 09:00 - 21:00
Suggested Duration: < 1 hour
835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
+1 877-247-5223
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Reviews (392)
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1 - 10 of 392 reviews

Reviewed 1 week ago via mobile

My daughter loved this place of course. She picked out the Rebecca doll to take home. The store set up was well done, everything was perfectly in place & decorated nicely. There was so much to see, and so many different themes & dolls. It...More

Thank bre1227
Reviewed 2 weeks ago via mobile

My 11 year old granddaughter and I took a 4 day trip to Chicago. She has 12 American Girl dolls, so to say that she likes them is an understatement. Since she is now a preteen, I wasn't sure she would want to visit the...More

Thank Sharon Z
Reviewed 13 May 2017 via mobile

My friend and I stopped in here while walking the magnificent mile. I loved American girl when I was young and never got to visit the store. So this was actually a treat to stop in now years later! It's a beautiful store. AG is...More

Thank Elizabeth P
Reviewed 1 May 2017

We had a great time here. The girls absolutely loved it. We went on a Sunday at about 10:45am. I had not expected quite so many people to be there so I am thankful I had another adult with me since I had 2 littles...More

Thank marybY7122MG
Reviewed 30 April 2017 via mobile

You have to go. Just go with a lot of money or a set amount. You will not believe what it will set you back! But I will say that they are good quality dolls and clothes and you should experience the sheer joy with...More

1  Thank Maria K
A TripAdvisor Member
Reviewed 15 April 2017 via mobile

I love American girl. All the wonderful things you can do with your doll and have such a creative mind when your playing with your dolls. I go here about 2 times every year and I love it. I get to pick out items and...More

Thank A TripAdvisor Member
Reviewed 30 March 2017 via mobile

52,000 square feet of American Girl wonderland. We spent hours in the store. We missed out at the cafe, it is not a walk up type of cafe. Your children will love you! So much to do, see and experience!

1  Thank Michele H
Reviewed 30 March 2017 via mobile

We had a wonderful visit to the American Girl Store. We went to the Cafe for the tea party. It was a fun experience - cute and a surprising amount and variety of food (cinnamon buns, 4 types of sandwiches, scones, fruit kabobs and then...More

2  Thank hollyrey
Reviewed 28 March 2017

My daughter was so excited to spend time at this store for her 7th birthday at the store. However she was treated so rudely by some of the staff she left a bit disappointed. It really is not acceptable for a place that should cater...More

4  Thank brebren77
Reviewed 27 March 2017

I don't love American Girl dolls, but my daughter does - she enjoyed looking at all the dolls and accessories. Everything is over priced in my opinion but it is what it is and they do it well.

1  Thank Anastasianylon
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
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Questions & AnswersAsk a question
I would like to att he the tea party with my daughter, however, She has a tree nut/ peanut allergy - so wondering if they have a variety of items to pick from to eat? Thanks
13 April 2017|
Answer Show all 6 answers
Response from Gardener2014 | Reviewed this property |
I don't remember nuts on the menu. They are very helpful and accommodating. There website is wonderful and I have even called them to ask questions. You usually need reservations.
How much does it cost for girl's ear piercing, not for dolls? Thank you.
24 March 2017|
Answer Show all 6 answers
Response from Carolyn B | Reviewed this property |
The cost is $15, and includes 6 pairs of earrings for the doll. Stop by the Doll Salon on your way in to shop, as it's first come, first serve, and the piercing is done behind the scenes. No appointments taken. Also, if... More
LaVonne J
Where can I park
4 March 2017|
Answer Show all 5 answers
Response from ASchnauzer | Reviewed this property |
I parked at Water Tower Place as well using Spot Hero to get a discount. Got a close spot , left coats in car and paid almost half posted rate. But you must do it in advance and estimate your time there.