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American Girl Place

Certificate of Excellence
Neighbourhood:
Magnificent Mile
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Address: 835 N Michigan Ave, Water Tower Place, Chicago, IL 60611-2203
Phone Number:
+1 877-247-5223
Website
Today
10:00 - 20:00
Closed now
See all hours
Hours:
Sun 09:00 - 18:00
Mon - Thu 10:00 - 20:00
Fri - Sat 09:00 - 21:00
Recommended length of visit: <1 hour
Fee: No
Description:

Discover why American Girl Place® Chicago is more than just a store—it’s a...

Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

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TripAdvisor Reviewer Highlights

Read all 382 reviews
Visitor rating
  • 233
    Excellent
  • 97
    Very good
  • 21
    Average
  • 4
    Poor
  • 6
    Terrible
Overwhelming

American girl is known for focusing on having girls achieve their dreams and fulfill all their wishes. It was disappointing to me that the items in the store were so overpriced... read more

4 of 5 bubblesReviewed 4 days ago
Lad618
via mobile
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382 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

American girl is known for focusing on having girls achieve their dreams and fulfill all their wishes. It was disappointing to me that the items in the store were so overpriced. I'm lucky that my daughter is easy to please and understands the value of a dollar. We had a great time visiting the store but unfortunately had to treat... More 

Helpful?
Thank Lad618
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

I love this place. Servce is great (be sure to check you coat and bags on the first floor), The restaurant is lovely with tasty food, very kind customer associates, and the first floor book area and historical doll section is so fun. Doll hair salons does a nice job as well. It isn't cheap, but you can have a... More 

Helpful?
Thank Jill S
Chatham, Canada
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Wow! This was an incredible experience. My daughter's dance team was in Chicago for a competition and the whole team wanted to visit American Girl. We booked a personal shopping experience for our 8 girls (ages 5-7) and had a wonderful time. Ana and Denise really took wonderful care of our group of girls and everyone left felling happy and... More 

Helpful?
Thank Katie D
Saint Joseph, Michigan
Level Contributor
139 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

This is the fifth granddaughter that we have taken to the American Girl Place. An American Girl movie is playing in the lounge area which is surrounded with displays of the AG books. There are many historical displays and vignettes, some of which are interactive, featuring the dolls. It is very large and can be entertaining for hours, however, everything... More 

Helpful?
Thank Gardener2014
Belleville, Illinois
Level Contributor
97 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Nice store. Good service. Daughters loved walking around and looking at all of the displays. They loved seeing all of the dolls that usually they just see in the catalogs. Bring lots of money. Great memories for your kids who like American girl dolls. Awesome experience on Michigan ave.

Helpful?
Thank Bryan W
Bourbonnais, Illinois
Level Contributor
98 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We brought my daughter here for her 4th birthday. The store itself is kind of like a museum with 100s of dolls displayed in different scenes. It's so fun to spend a little time or hours in the store. The dolls are pricey, but that's a given because of their quality. We ate in the cafe which is so much... More 

Helpful?
Thank aegeeg
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 January 2017 via mobile

I can not say enough good things about this store. We visited on 1-14-17 for our daughters 5th Birthday and we spent about 4 hours in the store. I guess what impressed me the most was the costumer service. They really treat the children as little people and make it a special experience. It will be a memory we will... More 

Helpful?
2 Thank Stephanie C
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 January 2017

Be sure to stop here with your little girls! Reservations required for dining. The Ultimate 5 year old's Doll Store!

Helpful?
Thank Carolyn B
Fort Worth, Texas
Level Contributor
60 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 28 December 2016

American Girl Place of course has the American Girl store which is fun to go through with my six year old daughter as she explores all the doll stations, even if you don't have a doll. Next door on the second floor is the lego store and across from the that is a Dr. Seuss art store. There is also... More 

Helpful?
3 Thank Amychuck
Ankara Province, Turkey
Level Contributor
73 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

If you want to buy a gift to her especially between the ages of 4-13 take her there. She will like it. However the difficulty is to choose. Then it is up to you, or how much you can afferd.

Helpful?
Thank tunc o

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  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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