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Alton Towers Spa

Inside Alton Towers Hotel, Farley, England
+44 844 545 7923
Website
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Review Highlights
Great value

I have visited previously and compared with other local spas was a little underwhelmed however this... read more

Reviewed 15 July 2016
Stephsoontobeough
,
Newcastle-under-Lyme, United Kingdom
via mobile
A lovely massage

I have just come back from a wonderful 'full body massage' at the Alton Towers spa. The therapist... read more

Reviewed 4 July 2016
Sarah K
via mobile
Read all 287 reviews
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Overview
  • Excellent39%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
LOCATION
Inside Alton Towers Hotel, Farley, England
CONTACT
Website
+44 844 545 7923
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Reviews (287)
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11 - 20 of 287 reviews

Reviewed 15 July 2016 via mobile

I have visited previously and compared with other local spas was a little underwhelmed however this time I really enjoyed it. I visited with friends for a birthday treat and we booked the mud rasul, £65 for 2 which includes 3 hrs in the spa...More

Thank Stephsoontobeough
Steph B, Customer Services at Alton Towers Spa, responded to this review

Dear Stephsoontobeough, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 4 July 2016 via mobile

I have just come back from a wonderful 'full body massage' at the Alton Towers spa. The therapist was Lauren and she was very friendly and welcoming. She asked me about any problem areas before we started and really honed in on my dodgey right...More

Thank Sarah K
Steph B, Customer Services at Alton Towers Spa, responded to this review

Dear Sarah K, Thank you for taking the time to leave us a 5* review on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We hope that you are...More

Reviewed 26 June 2016 via mobile

We got a fantastic deal from some voucher website which included a 25 minute taster facial, and a 1 hour 25 'Moroccan ritual' which entailed a full body scrub and massage, a head massage and foot soak. We also got all day spa access and...More

Thank emilyfaddes2016
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear emilyfaddes2016, Thank you for taking the time to leave us a 5* review on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We hope that you are still...More

Reviewed 11 June 2016

I will start with the positive, staff were really good, treatments were really good, as for the Spa, it was poor, only one foot spa worked, the pool is so shallow you cant swim, the pool looked like it needed some maintenece, the salad bar...More

Thank KJBerkshire
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear KJBerkshire, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're pleased you enjoyed your treatments and the service provided by our Spa team, however we're sorry to hear your experience did not live up to your...More

Reviewed 9 June 2016 via mobile

The best spa I have ever been too. Great value for money and amazing staff especially Hollie! We had a great mini break and will definitely be returning.More

Thank Jenny D
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear Jenny D, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a...More

Reviewed 9 June 2016

We received 3 hours in the spa as part of a complimentary upgrade and would still recommend if we would have paid. The staff we lovely and very helpful, everywhere was very clean and there was a great range of relaxation rooms/ areas. It was...More

Thank lilmissfrightmare
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear lilmissfrightmare, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 29 May 2016

I visited this spa with a friend. I bought the voucher through a deal on a voucher site. Included was the Rhassoul massage and lunch. I have to say it was a bargain. We started in the rhassoul which lasted approx. an hour, the therapist...More

Thank Cleo1972
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear Cleo1972, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 24 May 2016 via mobile

I booked the couples Mud Therapy with a three hour stay in the spa! The spa itself was lovely and quiet! But I would have to say the changing rooms are just a little bit too small for me! But the spa itself was 3...More

Thank Lucy G
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear Lucy G, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a...More

Reviewed 23 May 2016 via mobile

My husband and I visited for a birthday treat for him. I purchased a deal on wowcher and we had a spa day for 2 with mud rassul and 2 course lunch. Think it was just over £70. It was worth every penny. The changing...More

Thank rozzie551
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear rozzie551, Happy Belated Birthday to your husband! Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is great to hear that you enjoyed our facilities and treatments offered...More

Reviewed 17 May 2016 via mobile

This was an amazing spa with excellent facilities! The service from the staff was good and they were very helpful. The pool is a nice size and everything is easy to find with everything just right. The refreshments provided were also a very nice touch....More

Thank Becky E
180kate2015, Manager at Alton Towers Spa, responded to this review

Dear Becky E, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a...More

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