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Alton Towers Spa

Inside Alton Towers Hotel, Farley, England
+44 844 545 7923
Website
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Review Highlights
Fabulous spa day

Me and my friend recently visited for a spa day. We had booked in for a 25 minute massage & lunch... read more

Reviewed 4 weeks ago
rachel e
,
Staffordshire, United Kingdom
via mobile
Full Spa Day

Lovely facilities. Staff really friendly. Sophie who did both my treatments (facial and Indian... read more

Reviewed 24 September 2017
Dmhawk
via mobile
Read all 309 reviews
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Overview
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Step inside the Alton Towers Spa and find yourself in a blissful oasis of luxurious tranquillity nestled inside the Alton Towers Hotel, the perfect place to let your senses wander and your cares drift away. Spoil yourself with our complete range of personalised spa treatments. Within our Aqua Relaxation Rooms every door opens to reveal a myriad of wonderful surprises. Unwind and refresh mind, body and soul as you wander from the serenity of our pool, to the calm of our Crystal Steam Room, Meditation Room, or our brand new traditional outdoor log sauna.
  • Excellent40%
  • Very good28%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“steam room” (39 reviews)
LOCATION
Inside Alton Towers Hotel, Farley, England
CONTACT
Website
+44 844 545 7923
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Reviews (309)
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1 - 10 of 309 reviews

Reviewed 4 weeks ago via mobile

Me and my friend recently visited for a spa day. We had booked in for a 25 minute massage & lunch. On arrival the reception staff were so friendly & couldn’t do enough for us. They showed us around. Having previously visited the spa a...More

Thank rachel e
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 3 weeks ago

Dear rachel e, Thank you for taking the time to write a review on TripAdvisor about your visit to the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's...More

Reviewed 24 September 2017 via mobile

Lovely facilities. Staff really friendly. Sophie who did both my treatments (facial and Indian head) was great! The restaurant is also lovely!More

Thank Dmhawk
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 30 September 2017

Dear Dmhawk, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 22 September 2017 via mobile

Visited today, first of all I must say that the girls that work there are great, friendly and helpful, they cannot be faulted. Now onto the spa itself, this is not our first visit we do know that it is only small but since the...More

Thank kerriec14
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 23 September 2017

Thank you for taking the time to review the Alton Towers Resort on Trip Advisor. We loved hearing about how enjoyed the Spa at the Resort and that there was a variety of areas to explore. In terms of moving forwards we have also duly...More

Reviewed 10 September 2017 via mobile

Booked for deluxe manicure whilst my husband and daughter went off exploring the theme park after swimming, Jodie was the lovely young lady doing my treatment and it was fabulous and relaxing! Realised a while into the manicure that Jodie had also done my facial...More

Thank pipchick2016
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 14 September 2017

Dear pipchick2016, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such a lovely and relaxing time with us at our amazing Alton Towers Spa. Thank you...More

Reviewed 4 September 2017 via mobile

Visited with my friend whilst our teenage daughters were in the theme park. We had a fantastic, relaxing time. The staff couldn't have been more helpful. We were shown around the facilities and then left to enjoy ourselves. We found the whole experience to be...More

Thank philkim1
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 6 September 2017

Dear philkim1, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a wonderful...More

Reviewed 3 September 2017

The Alton Towers Spa is simply amazing. Unwind and relax in total luxury. Highly Recommended and good value for money.More

Thank Ian B
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 6 September 2017

Dear Ian B, Thank you for taking the time to review us on Trip Advisor; we pride ourselves on delivering the most amazing and relaxing experiences, and it is always fantastic to recognise where we have succeeded. We are so glad that you enjoyed a...More

Reviewed 31 August 2017

Are you planning on booking the spa? Don't bother! Me and my girlfriends will be stopping at Alton Towers next weekend for my hen do. Thought it would be nice to finish our weekend off by chilling and getting pampered in the spa :) sounds...More

1  Thank t-nibs
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 2 September 2017

Dear t-nibs, Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guests. Please be assured all of the comments you have made will be brought to the attention of the...More

Reviewed 23 August 2017

Having been to many spas in the UK and worldwide, I was not impressed by this one. If a spa doesn't have loungers or somewhere to lie and relax, I'm afraid I don't really consider it a spa. It does have all the different rooms...More

Thank Moostero
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 26 August 2017

Dear Moostero, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were several aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful...More

Reviewed 17 August 2017

My wife and I went to the Spa a month ago ....... It was my 1st visit. However my wife has been several times. Although the spa was ok for the price we paid. Although my wife tells me it's not as good now they...More

1  Thank Mickandnicola1
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 19 August 2017

Dear lovelylaura1, We aim to provide a fantastic and memorable experience for all guests across the Resort, and to achieve this we maintain high standards throughout. We shall pass your comments onto our team for their review to continue to monitor and take the relevant...More

Reviewed 17 August 2017 via mobile

I have visited this spa regularly and it is always the one that I recommend as I've always believed it is good value for money. After being closed for months I was so excited to go today, arriving in the changing rooms it was nice...More

1  Thank Kirsty D
AltonTowersCS, Customer Services at Alton Towers Spa, responded to this reviewResponded 19 August 2017

Dear Kirsty D, We aim to provide a fantastic and memorable experience for all guests across the Resort, and to achieve this we maintain high standards throughout. We shall pass your comments onto our team for their review to continue to monitor and take the...More

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