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Dolphin Water Tours LLC - CLOSED

282 Yacht Club Dr, Dock A-19, St. Augustine, FL 32084-0492
+1 800-630-0844
Website
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Review Highlights
It's NOT closed! Just a new dock!

We had so much fun on the dolphin tour. It was difficult to find at first. Instead of being in St... read more

Reviewed 24 April 2016
Alison R
via mobile
Avoid at all costs!

Booked and paid for this online ($33.00). Ubered to the dock ($17.00) from downtown and upon... read more

Reviewed 25 January 2016
uknowjojo
,
Stuart, Florida
Read all 477 reviews
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Overview
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We offer the world famous Dolphin Safari and the BYOB Sunset Tour around the St Augustine bay area. Also private tours up to 40 passengers.
  • Excellent79%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible4%
Travellers talk about
“pontoon boat” (19 reviews)
“lights tour” (23 reviews)
Suggested Duration: 1-2 hours
LOCATION
282 Yacht Club Dr, Dock A-19, St. Augustine, FL 32084-0492
CONTACT
Website
+1 800-630-0844

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1 - 10 of 477 reviews

Reviewed 24 April 2016 via mobile

We had so much fun on the dolphin tour. It was difficult to find at first. Instead of being in St. Augustine, it has been relocated to the Vilano Beach Pier. Mike the 1st mate was very accommodating from start to finish. We got to...More

Thank Alison R
Reviewed 25 January 2016

Booked and paid for this online ($33.00). Ubered to the dock ($17.00) from downtown and upon arrival we were informed that the ship had left the marina mysteriously 2 days before. There were about 12 other people who had also booked and paid online. Had...More

2  Thank uknowjojo
Reviewed 24 January 2016

Bought a Groupon to go on a boat tour, but cannot contact the company to make the required reservation. From what I've read from other reviewers, it looks like they have flown the coop. They don't return phone calls and now the automated answering service...More

Thank Poker-Painter
Reviewed 24 January 2016 via mobile

I am going to echo the sentiments of many recent reviewers. I bought a groupon. Got an email that said they weren't getting along with Groupon anymore and to get a refund from them and then pay $20 per person night of the cruise and...More

Thank Jessica H
Reviewed 21 January 2016

I am another of the apparently long list of people who got taken in by this company. They seemed totally legit back in November when I got the tickets for my parents as a Christmas present (for a January cruise). Lots of positive reviews and...More

3  Thank Rachel J
Reviewed 18 January 2016

Went to take the boat tour last night....Boats are gone. Manager of the King Fish Grille (not associated with the tour company at all) was very kind and told us that the boats had vanishied in the middle of the night a few days ago...More

1  Thank JaxDreamFunding
Reviewed 17 January 2016

We scheduled and paid for our tour on the company website on January 5th, 2016. When we arrived at the pier yesterday (January 16th) along with many other people that had also paid in advance for the tour, the boat was not there. One of...More

1  Thank Andreag6641
Reviewed 14 January 2016 via mobile

We had the pleasure of last night's 6 pm cruise to view the Night of Lights. The sunset views as we left the dock were incredible but paled in comparison to the water view of St. Augustine's Night of Lights. Our captain navigated the dark...More

1  Thank seasonedtraveler51
Reviewed 13 January 2016

Customer service from Dolphin Water Tours was lacking to say the least ! After booking online, customer service was not reachable before the new year nor did they return calls or emails.There was only a pre-recorded message giving hours of operation, which was not correct....More

Thank Linda H
Reviewed 12 January 2016

Since I suffer from some bad luck, we were not able to see any dolphins during the tour. I can tell you that even with that, me and my son had a great time. The tour guide was funny and very engaging with the visitors...More

Thank MannyHdez1
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