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Serenity Spa

4114 Jan Cooley Dr, Sheraton Bay Point Resort, Panama City Beach, FL 32408-7421
+1 850-236-6028
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Review Highlights
A great place to relax your cares away ...

The Serenity Spa is a great way to relax your cares away for the day. Yes, I said "day" because... read more

Reviewed 7 September 2017
Barbara N
Relaxing

This was our first time here and the staff was nice but once we were in the lounge, and we got our... read more

Reviewed 22 July 2017
R0d71
,
Panama City, Florida
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Overview
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The newly renovated Serenity Spa is a very popular amenity at the Sheraton Bay Point Resort. The award winning spa and salon offers a full line of luxury spa treatments including body treatments, massages and skin therapy. Our 12,000 sq. ft facility includes separate men's and women's locker rooms, relaxation lounge, whirlpool, sauna and steam room. Clients also enjoy access to Reflections Pool and our bayside fitness center. Resort Guests may also use the facilities for a daily fee.
  • Excellent62%
  • Very good20%
  • Average6%
  • Poor6%
  • Terrible6%
Travellers talk about
“bay point” (2 reviews)
“facial” (6 reviews)
Open Now
All hours
Hours Today: 7:00 AM - 7:00 PM
Suggested Duration: 2-3 hours
LOCATION
4114 Jan Cooley Dr, Sheraton Bay Point Resort, Panama City Beach, FL 32408-7421
CONTACT
Website
+1 850-236-6028
Write a Review
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Reviews (29)
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1 - 10 of 29 reviews

Reviewed 7 September 2017

The Serenity Spa is a great way to relax your cares away for the day. Yes, I said "day" because even if you only have a massage scheduled it includes the use of the entire facility. With the spa treatment, enjoy all the spa facilities,...More

Thank Barbara N
Katie O, Marketing Coordinator at Serenity Spa, responded to this reviewResponded 7 September 2017

Barbara, Thank you so much for sharing your 5 star experience! We are so glad to hear that you enjoyed your visit with us and that we could help make you feel relaxed. Thank you for your feedback about our staff. We will share your...More

Reviewed 22 July 2017

This was our first time here and the staff was nice but once we were in the lounge, and we got our locker, they disappeared. I had to help myself to get a bottle of water in the lounge which is segregated so if you...More

Thank R0d71
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 24 July 2017

So glad you enjoyed your experience and we'll be sure to follow up with the staff about your feedback and apologize for the need to self serve. Hope you will join us again soon.

Reviewed 30 May 2017 via mobile

Great place to get a great massage. Always enjoy. Make sure to bring a bathing suit for the hot tub and outdoor pool that is yours to use during your visit.

Thank KatieLovesPaul
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 30 May 2017

So glad you enjoyed your experience! Join us again soon.

Reviewed 23 May 2017 via mobile

You girls were AWESOME AND SO FRIENDLY!!!!! And I will be Bach for sure!!!! Got facial and body cleansing

Thank Amy O
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 24 May 2017

Well, you deserved it! So glad you had a great experience at the spa! We look forward to having you back again soon. Thank you!

Reviewed 11 May 2017 via mobile

My daughter's and I enjoyed Serenity Spa. The staff are friendly and are very knowledgeable in their fields. The spa itself is beautiful and relaxing. We will definitely be back!

1  Thank sgruhn
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 15 May 2017

Thank you for sharing your Mother's Day with us! So glad you both enjoyed your visit to the newly renovated spa and hope you'll join us again soon.

Reviewed 11 April 2017 via mobile

She loved the massage and salt scrub. Not so keen on lotus water but the mani pedi also efficient. Overall successful gift for a hard to please woman.

1  Thank DavidPCB
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 12 April 2017

So glad we could help and that she enjoyed your experience here at the spa!! Remember, we have a couple's massage too! Hope you are both able to join us again soon.

Reviewed 10 November 2016

This spa is tied for top spot. I understand they just recently updated the spa. They are located at Bay Point. I called and made a reservation a couple of days before I wanted to go. They were very good about explaining each service I...More

Thank Debbie B
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 24 May 2017

Wow, that's a head to toe experience for sure and so glad it exceeded your expectations! I'll be sure to share you kind words with the spa staff. Thank you for your review and we hope you are able to join us again soon.

Reviewed 7 August 2016 via mobile

Natalie and Christine were great. A wonderful massage. Thanks! Steam room, saunas and whirlpool are all great. Be sure to come early and stay late. Upcoming renovations will make it even more of a treasure.

Thank rossdmd
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 9 August 2016

So glad you enjoyed your spa experience and thank you for sharing! We look forward to having you back soon!

Reviewed 28 July 2016 via mobile

My wife and I had a couples massage, she also had a facial. The staff was friendly and the service was very good. I wish the lady with drinks had come by more frequently to the men's lounge. The music had a to many breaks...More

Thank Jimmy B
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 9 August 2016

Happy to hear that you enjoyed your experience. Those are some great ideas. I'll be sure to share them with your management team! Thank you for the feedback.

Reviewed 17 July 2016

I was so looking forward to a relaxing spa experience during our recent vacation, but was disappointed at this spa. The atmosphere was appropriately relaxing, but the quality of spa services (I had two, on different days) was substandard. I had some difficulty with scheduling...More

Thank 2395Deb
Charissa T, Guest Relations Manager at Serenity Spa, responded to this reviewResponded 9 August 2016

Please accept our apology for not meeting your expectations. I will share your feedback with our spa team.

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Questions & Answers
lyvlyfnow
26 January 2017|
Answer
Response from Charissa T | Property representative |
Hi. we have full menu of service available at different prices. I would say that a very general range of prices would be from $50 - $125. Check out our website for more info. Thanks so much!
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