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Mandara Spa

1500 Epcot Resorts Blvd, Walt Disney World Swan & Dolphin Hotel, Orlando, FL 32830-8428
+1 407-934-4772
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Review Highlights
Horrible!!!!

I bought a Groupon for a signature facial and paid $112.00. First I called a couple of times to... read more

Reviewed 4 weeks ago
Evelyn Q
,
San Juan, Puerto Rico
Mini vacation

Amazing!!!! From the minute you walk in you immediately relax. (The ambiance instantly relaxes... read more

Reviewed 11 June 2017
Diane H
via mobile
Read all 77 reviews
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From the Sanskirt legend about the gods' quest to find the secret to eternal youth and beauty, Mandara Spa transcends time and nurtures the mind, body and spirit. Here, the beautiful Balinese tradition of healing touches melds with European methods and local cultural influences for an experience as luxurious as it is therapeutic and as magical as it is real. This 10,500 square-foot sanctuary features 14 treatment rooms, full-service salon, Meru Temple relaxation lounge, tea garden, and sun deck.
  • Excellent33%
  • Very good31%
  • Average11%
  • Poor10%
  • Terrible15%
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Open Now
All hours
Hours Today: 08:00 - 21:00
LOCATION
1500 Epcot Resorts Blvd, Walt Disney World Swan & Dolphin Hotel, Orlando, FL 32830-8428
This attraction is at Walt Disney World Dolphin Resort
CONTACT
Website
+1 407-934-4772
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Reviews (77)
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1 - 10 of 75 reviews

Reviewed 4 weeks ago

I bought a Groupon for a signature facial and paid $112.00. First I called a couple of times to make an appointment and left messages and no one returned my call. I finally got someone to answer and I booked my appointment for yesterday afternoon....More

3  Thank Evelyn Q
Reviewed 11 June 2017 via mobile

Amazing!!!! From the minute you walk in you immediately relax. (The ambiance instantly relaxes you.) The entire staff is exceptionally friendly I would recommend Mandara Spa both body massages and mani/pedis.More

Thank Diane H
Cristina S, Marketing DIrector at Mandara Spa, responded to this reviewResponded 12 June 2017

Hello Diane Thank you for sharing your Mandara Spa experience. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us in...More

Reviewed 8 June 2017

It makes me very sad to write a not so perfect review of a Disney location but this Spa is no where near what I expected. There were things falling off the wall in the waiting area. The outside patio area seats were falling apart...More

Thank RJ823
Cristina S, Marketing Coordinator at Mandara Spa, responded to this reviewResponded 13 June 2017

Hi RJ823, Thank you for sharing your Mandara Spa experience. We are pleased to learn you were happy with your massage and hope our therapist left you relaxed. We are currently working on enhancing the facilities and amenities and have taken note of your comments...More

Reviewed 31 May 2017

We had both been to the Mandara Spa at the Hilton Hawaiian Village, in Waikiki, and liked it enough to set appointments at the location at the Disney Grand Californian Hotel, while on a business trip there. My wife had both the Fire & Ice...More

Thank The_Loup_Garou
Cristina S, Marketing Director at Mandara Spa, responded to this reviewResponded 8 June 2017

Namaste and Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us in...More

Reviewed 9 May 2017 via mobile

I had the first appointment at 8 am. I arrived as recommended at 740 to locked doors. At 745 I knocked... nothing. Finally at 750 doors open. Not quite enough time I think to register, change and get myself ready for an 8 am massage....More

2  Thank kosx4
Reviewed 27 April 2017

I have been wanting to try out the Mandara Spa at the Dolphin for a while now and finally on a day off I went in. I scheduled a manicure just to try it out and see how it was and I was very impressed....More

Thank Zachary W
Cristina S, Marketing Director at Mandara Spa, responded to this reviewResponded 23 May 2017

Namaste Zachary and Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us...More

Reviewed 23 April 2017 via mobile

To start we were running late. I was upset. However when I walked into the doors of the spa.. Relaxing already started. They were very nice at check-in and everything was easy. We were shown around . We got changed and waited for our service....More

Thank Jennifier G
Cristina S, Marketing Director at Mandara Spa, responded to this reviewResponded 23 May 2017

Hello Jennifer, Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us in...More

Reviewed 16 March 2017 via mobile

My massage therapist Lydia did a great job. Very relaxing and had medium pressure and good technique. I had the 80 minute customized massage. I opted out of the scalp massage but did get the paraffin Wa on my feet. Plus a mandatory 20% gratuity...More

1  Thank Megrensmith
Cristina S, Marketing Director at Mandara Spa, responded to this reviewResponded 23 May 2017

Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. I understand your frustration with our Mandara Customized Massage. Unfortunately, it...More

Reviewed 15 March 2017 via mobile

Excitedly, we arrived and was escorted back to the locker room. We were given a quick overview of the spa facilities. We changed into our comfortable robes and proceeded to the quaint steam room . We were there were two other ladies and talked a...More

2  Thank prettyjuls23
Cristina S, Marketing Director at Mandara Spa, responded to this reviewResponded 23 May 2017

Thank you for sharing your Mandara Spa experince. At Mandara, we strive to help immerse yourself in a Mandara moment and escape to a temple of relaxation and it seems we have achieved that. Your feedback is invaluable and will assist us in our continued...More

Reviewed 25 February 2017

I booked a Body Polish/Massage session as a treat to myself during a very busy week long visit to Disney. First the good stuff.....The facility is gorgeous and much thought was given to atmosphere; The staff was very professional and capable; and the robes were...More

1  Thank WindowSeatGoddess
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Ask a question
Questions & Answers
mj3132
18 November 2016|
AnswerShow all 3 answers
Response from Brenda M | Property representative |
Good afternoon! We have two locations in Orlando, Florida. Our location at Loews Portofino Bay Hotel at Universal Orlando is currently under partial renovation. The men's steam, sauna and co-ed Jacuzzi are currently not... More
0
Votes
Lea A
6 November 2015|
Answer
Response from Brenda M | Property representative |
Dear Lea, Thank you for inquiring about our gratuity policy. Mandara Spa automatically adds a 20% service charge, in lieu of gratuity, to the final bill. This charge is standard at most hotel outlets and can be paid with... More
0
Votes