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They left us in the port after 6 hours delay without food and never called us ! Can’t believe it! It’s not human and also they told me cancel the service we have more people trying to Jon us. They refused to send a complementary...More
My family of 2 adults and 2 children spent 7days in Miami and we purchased the 5 day Miami Go Card. It saved us a lot of money and it is very easy to use. At some locations we were spotted by the door staff...More
We booked a day trip to Bimini Bahamas from Miami. The shuttle bus came to pick us up on time and brought us over to the ferry. They were courteous and professional. They booked the tickets on the ferry for us and had the receipt...More
The day trip to bahamas was our worst ever experience. Please do not waste your time and money on this horrible tiring day trip. It is a nightmare. Everyone throwing up on the ferry boat which is old and grubby 4 hours travelling and then...More
Went on the Everglades trip today and was really disappointed .....mini bus picking us up from hotel was 20 mins late.....no real chat from driver...quick explanation of which line to stand in and that's it....Airboat place was rundown and grubby and toilets blocked....loaded onto a...More
We would not recommend Admiral Tours.
Our pickup was delayed by 1 hour. (9.15 instead of 8.15). The driver didn't know why and no apology was given. He spent a further hour picking people up and then we had to swop buses and drivers.
If we would have read the reviews prior to booking this day trip we would have very likely changed our minds. We were staying at downtown hotel so it was very close to the Bayside market, where admiral tours booth was located. We stopped by...More
2 Thank audliz2013
PabloAviles, Manager at Admiral Tours Day Tours, responded to this reviewResponded 18 January 2014
We truly appreciate your review audliz2013
It also saddens us to know that many potential customers turn away from our services based on other people’s unfair judgments.
The fact of the matter is that we serve an estimated average of 300 passengers each day, and...More
We had booked a 2 day 1 night cruise with admiral tour from Miami to Bahamas. On the second day we were told by the hotel in Bahamas not even by the tour company that the ferry was not running to get back.
1 Thank Yuri T
PabloAviles, Manager at Admiral Tours Day Tours, responded to this reviewResponded 15 January 2014
We want to make sure that everyone reading this review knows the facts about this unfortunate situation and all actions that were taken to assist our customers.
Due to unkind weather conditions in the Bahamas, Balearia’s ferry service did not operate on the day of...More
I knew it was not going to be good when our tour guide Nelson arrived to collect me and my husband. Imagine an elderly gentleman with slicked back shoulder length hair, cord trousers and a fashionable checked shirt, large ornate ring on his left hand...More
2 Thank african_aussie
PabloAviles, Manager at Admiral Tours Day Tours, responded to this reviewResponded 12 January 2014
Thank you for reviewing,
We find it hard to understand that a seasoned reviewer who claims to be “educated” would criticize our driver’s hair style and choice of clothing to the extent of calling him “an aging lothario” rather than focusing on the quality of...More