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mySpa

Certificate of Excellence
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Address: 100 Chopin Plz, Intercontinental Miami, Miami, FL 33131-4342
Phone Number:
+1 305-372-4444
Website
Description:

At mySpa at InterContinental Miami, we believe the spa experience should...

At mySpa at InterContinental Miami, we believe the spa experience should center on you and your needs. In this spirit, we present personalized downtown Miami spa treatments that will awaken your energy, instill harmony, and inspire you to achieve the perfect balance of mind, body, and soul. We offer an extensive range of massage, skin-care, body-care, and nail therapies –– all tailored to your needs, creating an individualized spa experience. In addition, our staff members are carefully selected and trained in the art of hospitality, providing you with consistent, gracious service.

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TripAdvisor Reviewer Highlights

Read all 89 reviews
Visitor rating
  • 76
    Excellent
  • 4
    Very good
  • 1
    Average
  • 1
    Poor
  • 2
    Terrible
Thank you Vanessa of Myspa

This is one place to go in Miami if you want to get pampered and be stress free. Vanessa of Myspa you are awesome! She has great customer service, her warm welcoming attitude to... read more

Reviewed 22 December 2016
A TripAdvisor Member
via mobile
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89 Reviews from our TripAdvisor Community

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Showing 84: English reviews
A TripAdvisor Member
Reviewed 22 December 2016 via mobile

This is one place to go in Miami if you want to get pampered and be stress free. Vanessa of Myspa you are awesome! She has great customer service, her warm welcoming attitude to her clients gives them good vibe and positive energy! This is the type of energy we need after a long stressful day. Your mimosa by the... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
Reviewed 29 November 2016

Vanessa is my favorite. She's professional, does an outstanding job, gives the best life tips (haha) and is just overall soul food service. I highly recommend her. Trilingual too :)

Helpful?
Thank Missy B
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 23 November 2016 via mobile

The most relaxing welcoming spa I have ever been to. The staff makes you feel right at home. I have been a member for 3 years now and it has been a wonderful experience. Vanessa does my nails all the time. I wouldn't change her for the world. She makes you feel like you have been friends for ever and... More 

Helpful?
1 Thank Dunaivys A
Miami, Florida
1 review
Reviewed 22 November 2016

I have now been to the intercontinental spa 3 times. Vanessa has done my manicure each time, and it lasts forever! I never do gel, so this is a regular manicure. Every time I leave my nails look and feel beautiful. Vanessa does a really amazing job!!!! Also, price is great especially if you work in the building!

Helpful?
Thank emarchio24
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

My boyfriend surprised me with a massage, and I couldn't be happier. The decision to get a massage was last minute and mySpa worked with our requests. They made sure both my boyfriend and I were taken care of. We started our visit with a glass of champagne. The relaxation room was just that. I almost fell asleep!! Massage was... More 

Helpful?
Thank McKenzie B
Candice G, Manager at mySpa, responded to this review

Dear McKenzie B, You are very lucky to have such a thoughtful boyfriend. We are happy he choose mySpa to help you celebrate your birthday and that we were able to help make your birthday relaxing and enjoyable. Thank you for taking the time to share your experience. We hope to see you both again soon. Sincerely, Candice More 

Miami, Florida
Level Contributor
55 reviews
common_n_attraction_reviews_1bd8 268 helpful votes
Reviewed 14 September 2016

I work one block from the Intercontinental Hotel. I have been a regular customer of MySpa for about 6-7 years now and I am Vanessa's regular customer. She does an exceptional job. The spa is luxurious throughout and the staff are impeccably trained and I always enjoy interacting with the staff and management. The gentlemen's relaxation lounge is perfect for... More 

Helpful?
Thank ChristopherPrusaski
Candice G, Manager at mySpa, responded to this review

Dear ChristopherPrusaski, Thank you so much for being a loyal customer and taking the time to share your experience. We appreciate your business and are happy that you enjoy the relaxation lounge and the services you receive with Vanessa. Best Regards, Candice More 

Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016 via mobile

I was there for a business trip and decided to get a manicure done before a meeting I had. The girl did not pay attention to what she did half the time and I ended up with the worst manicure ever. My nails were uneven, paint job was uneven, still had left over polish from before on my nails that... More 

Helpful?
Thank Traveler04284
Candice G, Manager at mySpa, responded to this review

Dear Traveler04284, Please accept my sincerest apologies for the poor service you received while at the spa. Our goal is to provide the highest possible service to all of our guests and I am extremely disappointed to hear we fell short in doing this for you. Please feel free to reach out to me in order for me to rectify... More 

Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 14 August 2016 via mobile

This spa was recommended to me by a friend who lives in Miami. The massage was the best I ever had. The front staff was friendly and the atmosphere was great. You also get 3 hours complimentary valet parking.

Helpful?
Thank Chelley C
Candice G, Manager at mySpa, responded to this review

Dear Chelley C, Thank you for coming in and celebrating your birthday with us. I am so happy to hear that you enjoyed your massage and customer service the front desk provided for you. We appreciate you taking the time to share your experience and hope to see you again soon! Best Regards, Candice More 

Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 August 2016 via mobile

The smells, atmosphere and staff were simply amazing, all very welcoming and patient, as I don't speak Spanish, and with the staff I interacted it, it was their first language. They were all very good at their jobs, especially the aesthetician who did my pedicure. The only downfall of this spa, were the prices. 75 USD for a 25 minute... More 

Helpful?
Thank Buttercup0226
Candice G, Manager at mySpa, responded to this review

Dear Buttercup0226, Thank you for taking the time to share your spa experience. I'm happy to hear that you enjoyed your pedicure with your service provider and the atmosphere at our spa. I understand that the prices are a bit higher than you are use to but I'm glad you came in and enjoyed your experience with us. We hope... More 

South Florida, Florida
Level Contributor
35 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 22 July 2016

Just returned this afternoon from a wonderful mani-pedi from Vanessa, who does a fabulous job and is a friendly & caring person who is as enjoyable to be with as she is a talented nail technician. The entire staff is extremely friendly and upbeat, I am always greeted warmly and offered something refreshing to drink. The spa itself is well... More 

Helpful?
Thank Adyson
Candice G, Manager at mySpa, responded to this review

Dear Adyson, Thank you for taking the time to share your spa experience and for being a loyal client. We appreciate your business. I believe I speak for the entire team when I say that you are a valued customer and we enjoy having you in for services. We look forward to seeing you again soon. Best Regards, Candice More 

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