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Eaton Bikes

Certificate of Excellence
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Address: 830 Eaton St, Key West, FL 33040-6921
Phone Number:
+1 305-294-8188
Website
Today
08:00 - 18:00
Closed now
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Hours:
Sun - Sat 08:00 - 18:00
Description:

Bicycle rental, repair and retail.

TripAdvisor Reviewer Highlights

Read all 287 reviews
Visitor rating
  • 209
    Excellent
  • 35
    Very good
  • 4
    Average
  • 9
    Poor
  • 21
    Terrible
I wish I could give them more stars, but 5 is the max.

If you're a skimmer, Eaton Bikes is awesome whether you decide to rent from them, or ship your own bike to Key West and have them receive it, then get it ready to return back... read more

5 of 5 bubblesReviewed 1 week ago
SPEEDERZ5280
,
Indianapolis, Indiana
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287 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Indianapolis, Indiana
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

If you're a skimmer, Eaton Bikes is awesome whether you decide to rent from them, or ship your own bike to Key West and have them receive it, then get it ready to return back home. I would give them more stars if Trip Advisor would let me. Here are the details. It turned out that I would be in... More 

Helpful?
Thank SPEEDERZ5280
Key West, Florida
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

~ The Strength of a Lady I heard about a Haitian lady, twenty-something, newly arrived in Key West. She walked from Brazil to America. Sometimes she rode horses but mostly she walked. She has a serious countenance after so many months of living in mortal danger. She crossed through the bandit infested regions in Colombia to reach Panama, alive to... More 

Helpful?
Thank kristina o
Indianapolis, Indiana
Level Contributor
181 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

We've rented from Eaton Bikes our past two trips to Key West. When we called to reserve our bicycles, we were told that if we booked online we'd save some money - so we did! We arrived the next morning, got our bicycles, and took off. I stopped by the second day and they helped me adjust the seat. Thankfully... More 

Helpful?
Thank Cyndi1956
1 review
5 of 5 bubbles Reviewed 19 January 2017

Eaton Bikes is the best. Don't go anywhere else in Key West. Led by the charming Chris, the customer service is second-to-none. Nothing is too much bother and every request or requirement is dealt with slickly, professionally and with the customer's best interest the overriding factor. Great prices and flexibility in delivery and/or collection finish off Eaton Bikes winning hand.... More 

Helpful?
Thank Michael M
Madison, Wisconsin
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 18 January 2017

Huge sign says, "free air for bike tires" so I pull up and start to add air to my bike tire. This older guy (40ish) asks me in the most sarcastic tone I have ever heard, " Can I help you?" I reply, "no I got this." He then says, "This is a service lot, you can't use that air... More 

Helpful?
Thank Russ F
1 review
1 of 5 bubbles Reviewed 13 January 2017

Had a terrible experience with Eaton Bikes. There was a miscommunication about where to pick the bike up. When I complained to the gentleman who delivered the bike that I was given incorrect information, I received a call back from the woman who answers the front desk phone calls. She was incredibly rude and was shouting at me. When I... More 

Helpful?
Thank TC B
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 January 2017

Erica and Chris were great!!!!!!! We had the bike delivered the day after we arrived. Eric was informative about the rules of the road. We actually had to go back to their shop and trade in one bike for a tri, absolutely no problem!!!!! This is the best way to see Key West

Helpful?
Thank Z510IAbarbarac
Level Contributor
50 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

We decided to only rent bikes for our visit to Key West. Eaton Bikes was great. They drop the bikes off for you before you arrive, text you a picture of where they are and pick them up at the end of your stay. It couldn't have been any easier and we will most definitely use Eaton Bikes again.

Helpful?
Thank Rusty B
Elmhurst, Illinois
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 January 2017

Attitude! I called to let them know that my husband & Kids cruise ship could not stop in Key West as planned because of the weather. I called for a credit & they said that they would not issue a credit because I needed to call earlier. Hard to do when you are in the middle of the ocean. Lots... More 

Helpful?
2 Thank JJQUINN376
Houston, Texas
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 January 2017

unfortunately we purchased 2 beach cruisers from Eaton bikes...they did a good enough job securing the sale and then couldn't care less about assembling and getting the bikes to us. delay after delay, they don't bother communicating with you and we literally had to call every other day to get the current status. all the while they were charging us... More 

Helpful?
1 Thank smiid1946

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Eaton Bikes and other visitors
7 questions
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?