Ocean Divers
Ocean Divers
4.5
7:00 AM - 5:00 PM
Monday
7:00 AM - 5:00 PM
Tuesday
7:00 AM - 5:00 PM
Wednesday
7:00 AM - 5:00 PM
Thursday
7:00 AM - 5:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
7:00 AM - 5:00 PM
Sunday
7:00 AM - 5:00 PM
About
Ocean Divers is a scuba diving, snorkeling and water sport destination in Key Largo. Our boats leave the docks of the Marriott Key Largo to visit the reefs and wrecks of Key Largo. Come rent stand-up paddleboards, waverunners, kayaks. Come do an eco tour or a sunset cruise! Fly high above Key Largo parasailing and get a 20 mile view. Seize the deep!
Key Largo, United States
Meets animal welfare guidelines

Suggest edits to improve what we show.
Improve this listing
Travellers talk about
(9 reviews)
(70 reviews)
(70 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles620 reviews
Excellent
500
Very good
47
Average
28
Poor
21
Terrible
24

5.0 of 5 bubbles
On a recent trip to The Keys (September, 2001), my husband and son wanted to try snorkeling. Being from Michigan, neither one had any experience. My son was only 9 at the time.

The crew could not have been better. The guide took my husband and son under his wing and taught them everything they needed to know to enjoy the experience.

When my husband became a little "sea-sick," the guide took my son one-on-one out to a shipwreck sight. It was a thrill of a lifetime for him.

The accomodations on the ship were excellent -- showers, fresh water, fruit!

I would highly recommend using this service.
Written 22 March 2002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rileyjd1
Tucson, AZ8 contributions
4.0 of 5 bubbles
Nov 2015
I am a SCUBA diving professional that visits the Keys for recreational diving. Ocean Divers has, for years, been a family owned and operated business. The staff has always been great, energetic and fun. You could definitely tell that they were a family and you, as a client, were invited into that family atmosphere. My recent trip, with my wife, was wonderful and we had tremendous fun diving with Ocean Divers. That said, while much of what makes Ocean Divers great is still present, there are changes brewing. The recent purchase of Ocean Divers, by Diver's Direct, is changing that freer, family feel and making it feel more corporate. by this, I mean that they have more restrictions and red tape than before. The crew is still great but a number of the crew is leaving, presumably, because of the new more corporate feel. Time will tell how this all pans out as I think Diver's Direct is a decent place but the more corporate culture they bring is, at present, creating a good bit of disruption to the "secret" sauce that has, for so long, made Ocean Diver's a great place!
Written 20 November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

g0akc
Ipswich, UK13,273 contributions
5.0 of 5 bubbles
May 2011
I was in town to dive again and wanted to dive the deeper wrecks as well as the reefs. As a singleton diver I've found it pretty pointless to book far in advance since weather, conditions and availability change. We passed through Key Largo on our way down to Key West and were due to return later in the week, staying at the Holiday Inn.

I rang round several shops on my usual short list. OD were the only one that could offer the dives I wanted on the days I was able to dive. I had dived with them a few years before (referred by another operator who didn't have a trip going out) and had also stayed at a hotel opposite them on the canal where we watched them go out, like clockwork, every morning. I called in at their second store, at MM106 Bayside and booked up my trips. A guy called Louis was very helpful and we got things set.

We went out as planned every morning on time. OD depart earlier than other operators (check in 07:30 for morning trips) which means you are first on site and get back on time. I had no problem finding buddies to dive with, and when the boat was fuller the DM kindly made buddy arrangements for me with folks of similar ability.

The worst issue was on a Saturday, with the boat full of 'weekend warriors' and a current on the Spiegel. I was the last diver due to enter the water, buddied up with a lovely couple from Fort Myers. There were several groups ahead of us, and a number of divers decided they weren't comfortable with the conditions and decided to come back on to the boat, or tie up the line whilst they made up the minds to descend or not. I was knocked about on the surface for around 20 minutes and it took over 40 minutes from gearing up before I could start my decent. This was more down to the other divers than OD, but it does represent one of the worse aspects of diving on a bigger boat. Most of the time with fewer divers it was far more comfortable than a 6 pac.

A lot gets said about OD's tanks, which are low pressure steel. I didn't find this an issue and they we usually filled to around 2500PSI. I believe the volume of air is the same as with other operators. The lower pressure is good for your gear, especially your first stage. My air consumption has dropped with experience/skill over the years and I always had plenty of air left. I find their buoyancy characteristics good and they don't become light at the end of the dive which tends to be the case with Alu tanks. Divers should reduce their lead by 4 to 6 lbs when using these tanks as they run heavier than Aluminium. I'm a fairly big and buoyant guy, but only needed 6 to 8lb of lead with a 2mm full suit. Diving in these warm waters with minimal exposure protection shouldn't require much more.

Whilst OD don't put a DM in the water (unless someone requests and pays for it) their top side DMs and Captains were very professional and took great care over safety with a regular roll call and good briefings. Their main shop is well situated with plenty of car parking, a bar, restaurant and gear cage. There's a dive medic and chamber downstairs. The shop is well run and staff are on the ball. A nice selection of dive gear and souvenirs is available at reasonable prices. I would have no hesitation in diving with them again.
Written 28 May 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KenHewitt
LaSalle, Canada42 contributions
1.0 of 5 bubbles
We had booked with Ocean Divers 5 months in advance. Receiving absolutely no communication with them whatsoever, I called to make sure that everything was ok, what time to show up, etc. Only then was I informed that they did not do the Spiegel Grove on Mondays, and that they had over-booked the morning boats. After a couple of tersely worded emails and stressed-out phone calls, they shifted us to the Keys Diver charter boat. We showed up the day before (March 14th/2010) Signed the waivers and were told to be at the appointed marina at 7:15 the next morning. We showed up, met the guide that was supposed to go with us (A man named Mish), and went out. We PAID for a 2-tank dive on teh USS Spiegel Grove. We got to the Spiegel Grove, got to the wreck (Bad viz, but no ones fault), and enjoyed a 10 minute dive. Mish called the dive after 10 minutes. I climbed back aboard with 1700 PSI still in the tank, as did my son. We were then told we would be going to "French Reef" And left. 15 minutes later we arrived there, descended, and spent 20 minutes on a shallow, beat-to-hell reef with almost nothing to see. I could see our guide was visibly cold, he cut the dive again we had 1700 in the tank, back on the boat, and soon back to the marina. Perhaps Ocean DIvers is indeed a good charter company, but they did not prove that to our family. I'll not be a repeat customer. There are other chater companies out there, I am sure.
Written 26 March 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MarioMaser
Tokyo, Japan4 contributions
1.0 of 5 bubbles
Jul 2016 • Couples
Summary: Find other professional dive shops. This crew cares only to charge, get your money and get rid of you as quickly as possible.

They charged top dollar for a lousy crew who did not care about the basic diving rules and etiquette but to take our money. We booked several types of dives with them-one thousand dollars for three dives. They were one double dipping wreck diving and two reef dives. Our group was four people; we had all done numerous dives in other parts of the world. The wreck dive was a mess, they did not have a guide with the group, the divers were simply left there and without sufficient information about the site, currents, etc. several people (including us) had trouble going down and managing the dive due to the strong currents that caught everyone off guard; again, NO GUIDE. Onboard, the crew did not help to get in or out of the boat; simply yelling 'get out' .

The reef dives were also lacking of the basic support; they hassle you to get in and out, and in one of these dives, our group surfaced a bit far from the boat; they made the group swim to the boat over 350 yards instead of bringing the boat to pick the group. They know the currents in these waters can stray divers a bit downstream; yet the skipper sarcastically remarked some off color comments to the dive group.

The only person with a hint of a disposition to help is the person taking the calls; but the rest of the crew either do not enjoy their work or simply don't care about what they are doing.
Written 30 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario, My Name is Hadriam Vega and I am the new General Manager at Ocean Divers. Let me start off by apologizing to you for for your experience with us. You spent a lot of money and we didn't deliver. Since your trip and upon my arrival, we have instituted changes in the way we are doing things. First, We will have a guide on ALL standard Reef and Wreck trips. Second, We have and will continue to undergo training with regard to Dive Boat Etiquette, Customer Service, and Protocol. Third, As an Avid Diver myself, I WANT TO MAKE IT RIGHT WITH YOU. Please Email me at your earliest convenience at Hvega@OceanDivers.com
Written 6 September 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer L
San Jose, CA12 contributions
1.0 of 5 bubbles
Sept 2013 • Couples
In order to keep this short I'm only going to focus on the biggest issue I had with them. I went on a boat with my husband (my dive buddy) we were told before boarding that there were 6 people on board. Once we were on our way we were grouped into two groups of 3. No one bothered to ok this with my husband and me first, which as far as I was taught is a big safety issue. We should never have agreed to this, but we were trying to be corporative. First dive, we spent time talking with the 3rd guy going over gear and signals as well as the dive plan. During the dive this guy didn't follow a single bit of the plan among a bunch of other issues. Neither my husband or I felt comfortable diving with him again.

When we got back on the boat I quietly explained this to one of the crew. I assumed that would be the end of that. No. Second dive comes up, I get told by the captain that he "isn't able to accommodate my request" A bunch of fuss and hassle later, my husband and I are not allowed to dive without the 3rd guy. We were told, "He paid for two dives."

This is completely absurd. He paid for dives. Not to dive with us. Simple, done.

Once we got back to shore we demanded a refund, which we eventually got. I may have upped the rating to 2 stars because of this, but they were about as rude as they could be while giving the refund. No apology, no promise to revise this add on diver policy. And the worst bit as we were leaving we were told. "That guy you are complaining about is a master scuba instructor and therefore more qualified than you." First this comment isn't helpful, it's rude. Second, if truly was that qualified he should not have done 90% of the things he did during that dive.

Find another dive shop. If for some reason you think they still deserve your business at least be VERY clear before you give them money what you will and will not be doing.
Written 8 September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

micox1
Key Largo, FL4 contributions
1.0 of 5 bubbles
Sept 2011 • Friends
After 45 years scuba diving and almost 30 as an instructor today I was told I could not dive on an Ocean Divers boat. This after having filled out releases and having Dr.'s aprovals and even had the Dr. with me as a buddy. We had contracted over a month ago with another shop who had a boat down and put us on the Ocean Divers boat. The other shop said they had arranged things with Ocean Divers several days ago, with all my info., etc., and understood I was Ok. But I was rejected after showing up to the boat and rigging up for the dives. I was with my daughter and son-in-law (a respected Dr. from M.D. Anderson). He personally spoke to the shop operator, but I was still ejected. Mind you this boat, though new and clean, was a cattle transport, as it had more divers packed in butt to butt on it than any boat I've seen or been on in all those years. I was refused because I use supplemental oxygen and he wanted no-one with oxygen on his boat. Of course 3000 PSI Nitrox was OK, but not 21PSI LO2, so I'm confused. My daughter and I hadn't gotten to dive together in almost 15 years and I traveled 1500 miles to do this. She was not a little ticked off. Oh well, she is a lawyer, so maybe she can educated them on the Americans with Disabilities Act. Shame on Ocean Divers.
Written 29 September 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob C
Miami, FL1 contribution
2.0 of 5 bubbles
Jan 2016 • Solo
A terribly sad day for OCEAN DIVERS...What was once a top notch dive centre has, since being acquired by Divers Direct, dove directly and decidedly downwards...

Hands down Ocean Divers used to be one of the best dive operations I have experienced in approximately 20 years of diving. In the past there was no other place I would ever recommend in the keys more than OD and always bought dives in bulk knowing I would never go anywhere else. I can no longer say that is true. To provide some context I am a PADI instructor with thousands of dives, have dived all over the world and am a holder of an Ocean Divers "Preferred Diver" Card. A dive centre that once had a certain warm, friendly and customer first attitude has been replaced with a cold, rigid and unfriendly environment. I don't know if it is Divers Direct that is to blame or simply the front line employees themselves. It is as if the staff has unconsciously (or consciously) decided to torpedo the whole operation and reputation of the place. Even those employees that are holdovers from the past have changed.

While the location and the logo remains the same this is no longer the Ocean Divers I (and many of you) used to love and know. I am open minded enough to give them another chance but I have a feeling that a once great operation has gone by the wayside. I pray that I am wrong but I have a feeling that the True Oceans Divers is gone...R.I.P.

The new counter staff in the shop (yes Don) has none of the kind friendly characteristics that now makes one long for when Connie was at the helm and one looked forward to seeing her day in and day out. She is a star that is sorely missed...
Written 3 February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Dear Sir. We are truly sorry that you think that our customer service has dropped recently. However, our new owners and our insurance carriers insist that drinking alcohol on the docks is not safe. We do apologize if you feel that this new policy was presented to you in a unprofessional manner. We will work hard to do better in the future." Many of the previous Ocean Diver staff still remain and are working hard to improve cuastomer service levels to foster safe, fun diving.
Written 9 March 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Samantha C
1 contribution
1.0 of 5 bubbles
Apr 2015 • Couples
This was my first time diving in the United States! I have been all over the world diving and have logged more than 200 dives, so I feel I have some experience with this. We had 3 days of two tank diving. Check in was easy, and the office ladies were efficient in processing our paper work. Dive boats left late every day we were there. The sea's were very rough the first two days , with many people getting sick, laying all over the boat, in the way of divers trying to get out of the water. This was the first time I have ever experienced a dive master never getting in the water with the divers. I feel that is extremely dangerous, considering you only know what people tell you. You can show up with an open water card and only have 4 dives under your belt......most dives had way too much current for new divers, or people who have not been diving in a while. The boat captains were all jerks, and only one dive master we had was decent. I watched a boat captain bully a dive master over the current at the Duane. I could tell the dive master did not want divers to go in, and the captain said yea.....guess what, three divers went in and there was too much current, and they left the site....how's that for safety? Horrible operation past the front desk.
Written 21 April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mikemontalto
Madison, WI1 contribution
1.0 of 5 bubbles
Jul 2013 • Friends
I believe they are one of the worst dive shops still operating. Safety first usually! Go elsewhere.my diving has taken me many places this experience was the worst since I started.
Written 22 August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 600

Ocean Divers (2024) All You Need to Know BEFORE You Go (with Photos)

All Key Largo HotelsKey Largo Hotel DealsLast Minute Hotels in Key Largo
All things to do in Key Largo
Zoos & Aquariums in Key LargoDay Trips in Key Largo
RestaurantsFlightsHoliday homesTravel StoriesCruisesCar Hire