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Ritz-Carlton Spa, Key Biscayne

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Address: 455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
Phone Number:
+1 305-365-4158
Website

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Read all 54 reviews
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The Best

This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just... read more

Reviewed 13 March 2017
Jaguar002
,
Ocala, Florida
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54 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Pittsburgh, Pennsylvania
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 13 March 2017

While the hotel is nice, it wasn't particularly noteworthy. The $700 nightly room rate was for the name Ritz-Carlton more than that it provided $700 of value. My wife and I spent a week at the Fontainbleu a couple of weeks ago for half the cost but it was equal to the Ritz in terms of the amenities. The only... More 

Helpful?
Thank Jon249
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this review

Dear Jon249 Thank you for taking the time to write a review about your recent visit to the resort. We sincerely apologize for the disappointing experience that you outlined. We take pride in providing exceptional customer service and facilities for our guests and learning that your overall visit did not meet your expectations is truly disappointing. We would appreciate the... More 

Ocala, Florida
Level Contributor
316 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
Reviewed 13 March 2017

This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just lounge at the beach or pools and be pampered. The restaurants are great, and the lounge is top shelf.

Helpful?
Thank Jaguar002
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 16 January 2017 via mobile

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

Helpful?
Thank Mario B
river forest il
Level Contributor
10 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 13 November 2016 via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck is still aching from the pounding. There's more to a massage than pouring on some... More 

Helpful?
Thank loveofthenew
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this review

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However, at the same time we regret that your experience with the therapies and treatments did... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 9 October 2016 via mobile

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach assistance would be better.

Helpful?
Thank Diego A
Illinois
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 25 September 2016 via mobile

First time at a Ritz. The resort was spotless and the staff was exceptional. Always greater us and made sure our stay was enjoyable. Mark at the Dune's bar always knew our name and what we were drinking. Not sure how he did it but was very impressed. Only down side is there isn't much to do an the island... More 

Helpful?
Thank Just4relaxing
Level Contributor
26 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 16 August 2016 via mobile

One of the nicest Ritz in FL. Local favorite for staycations and Sunday brunch at the beach. Can't beat the Ritz service and they have a great Spa

Helpful?
Thank Hopingforlotsofsnow
Paris
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 13 August 2016 via mobile

We came back for the fifth time this year and really liked our stay. During our stay we experienced some minor inconveniences and these were handled very quickly and professionally. The hotel staff and management is very committed to providing excellent service. They are full of attention and made us feel very welcomed during our entire stay. The hotel will... More 

Helpful?
Thank Frenchcouple
Atlanta, Georgia, United States
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 25 July 2016 via mobile

The Ritz Carlton Key Biscayne is an excellent romantic getaway hotel. It's nicely positioned on the beach. Separate pools for families and adults. Great drinks. Excellent service and great food. It's definitely a splurge, but you only live once. Don't forget the spa! I booked online, but I should have books onsite because they had specials that I didn't see... More 

Helpful?
Thank Crystal K
Charleston, SC
Level Contributor
116 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 13 June 2016 via mobile

My husband and I visited the spa while staying at The Ritz. It's wonderful. The amenities are great and my husband just raved about Oman in the men's spa. I highly recommend if you are staying at the hotel or in the area.

Helpful?
1 Thank KeithnAlly

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