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Ritz-Carlton Spa, Key Biscayne

Open Now: 9:00 AM - 7:00 PM
Open today: 9:00 AM - 7:00 PM
Review Highlights
If you want to experience Key Biscayne life

I ended my trip staying in The Ritz Carlton in Key Biscayne. That area of Miami allows you to... read more

Reviewed 5 days ago
Palma de Mallorca, Spain
via mobile
Comfy and enjoyable

Was a good time , this location is very comfy and the architecture is Florida style compared to... read more

Reviewed 7 December 2018
Chicago, Illinois
via mobile
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Traveller Overview
  • Excellent73%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible0%
Travellers talk about
“steam room”(3 reviews)
“geno”(2 reviews)
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Hours Today: 9:00 AM - 7:00 PM
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455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
+1 305-365-4197
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Reviews (64)
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1 - 10 of 52 reviews
Reviewed 5 days ago via mobile

I ended my trip staying in The Ritz Carlton in Key Biscayne. That area of Miami allows you to experience life style in Miami, specially with Kids. Even that the beach is not close to the one in South Beach, the neighborhood is really nice....More

Date of experience: March 2019
Thank pabloghe
Reviewed 7 December 2018 via mobile

Was a good time , this location is very comfy and the architecture is Florida style compared to other Ritz Carlton . They have a fee $32 for chairs on the beach towels and others services adicional for you rate also , $19.99 dollars for...More

Date of experience: November 2018
Thank fiorilolif
Reviewed 18 January 2018

The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but good if you are alone or with few friends. Despite the age of the building is in very good conditions.

Date of experience: November 2017
1  Thank Eduardotestart
Reviewed 3 January 2018

While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a massage that I badly needed for some sore muscles. The massage was very good: I felt like a million bucks a few days later once I...More

Date of experience: December 2017
Thank Octavio S
Reviewed 25 September 2017 via mobile

This is property never fails to disappoint even 11 day after Hurricane Irma! Every guest, whether is truly treated like a VIP. Rosie Suastegui, executive assistant to GM Mark Ferland, made our anniversary getaway truly magical. The Lighthouse restaurant is a beautiful new concept that...More

Date of experience: September 2017
Thank pkabu
Reviewed 23 July 2017

I had a treatment today with Anja and it was one of the best deep tissue massages. She is truly gifted and illustrates her love in massage therapy.

Date of experience: July 2017
Thank violettedeayala
Reviewed 13 March 2017

While the hotel is nice, it wasn't particularly noteworthy. The $700 nightly room rate was for the name Ritz-Carlton more than that it provided $700 of value. My wife and I spent a week at the Fontainbleu a couple of weeks ago for half the...More

Date of experience: March 2017
Thank Jon249
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 15 March 2017

Dear Jon249 Thank you for taking the time to write a review about your recent visit to the resort. We sincerely apologize for the disappointing experience that you outlined. We take pride in providing exceptional customer service and facilities for our guests and learning that...More

Reviewed 13 March 2017

This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just lounge at the beach or pools and be pampered. The restaurants are...More

Date of experience: April 2016
Thank Jaguar002
Reviewed 16 January 2017 via mobile

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

Date of experience: January 2017
Thank Mario B
Reviewed 13 November 2016 via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck...More

Date of experience: November 2016
Thank loveofthenew
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 14 November 2016

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However,...More

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