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I ended my trip staying in The Ritz Carlton in Key Biscayne.
That area of Miami allows you to experience life style in Miami, specially with Kids.
Even that the beach is not close to the one in South Beach, the neighborhood is really nice....More
Was a good time , this location is very comfy and the architecture is Florida style compared to other Ritz Carlton .
They have a fee $32 for chairs on the beach towels and others services adicional for you rate also , $19.99 dollars for...More
The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but good if you are alone or with few friends.
Despite the age of the building is in very good conditions.
While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a massage that I badly needed for some sore muscles. The massage was very good: I felt like a million bucks a few days later once I...More
This is property never fails to disappoint even 11 day after Hurricane Irma! Every guest, whether is truly treated like a VIP. Rosie Suastegui, executive assistant to GM Mark Ferland, made our anniversary getaway truly magical. The Lighthouse restaurant is a beautiful new concept that...More
While the hotel is nice, it wasn't particularly noteworthy. The $700 nightly room rate was for the name Ritz-Carlton more than that it provided $700 of value. My wife and I spent a week at the Fontainbleu a couple of weeks ago for half the...More
Date of experience: March 2017
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 15 March 2017
Thank you for taking the time to write a review about your recent visit to the resort. We sincerely apologize for the disappointing experience that you outlined. We take pride in providing exceptional customer service and facilities for our guests and learning that...More
This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just lounge at the beach or pools and be pampered. The restaurants are...More
Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck...More
Date of experience: November 2016
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 14 November 2016
Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However,...More