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Ritz-Carlton Spa, Key Biscayne

Closed Now: 9:00 AM - 7:00 PM
Open today: 9:00 AM - 7:00 PM
Review Highlights
Full Spa!!

The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but... read more

Reviewed 18 January 2018
Vina del Mar, Chile
Treated Like A King

While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a... read more

Reviewed 3 January 2018
Octavio S
New York City, New York
Read all 62 reviews
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Traveller Overview
  • Excellent73%
  • Very good16%
  • Average8%
  • Poor3%
  • Terrible0%
Travellers talk about
“steam room”(3 reviews)
“beachy”(2 reviews)
Closed Now
Hours Today: 9:00 AM - 7:00 PM
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455 Grand Bay Dr, Ritz-Carlton, Key Biscayne, Key Biscayne, FL 33149-1900
+1 305-365-4197
Most Helpful Positive Review
Reviewed 12 March 2015 via mobile

The Ritz, being the only hotel on the stretch of the Key Biscayne Island, makes it quite popular and crowded. The drive over the Bridge from Miami is breathtakingly stunning! The color of the water is so picturesque Aqua, it looks fake. It is a...More

2  Thank Marnie M
Most Helpful Critical Review
Reviewed 30 September 2014 via mobile

To me, value can be represented as an equation: quality / price = value. This hotel had an extremely high quality to it (I will explain in further detail) but I felt for the money it cost you were just simply not getting enough. First,...More

4  Thank Rick P
Reviews (62)
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1 - 10 of 50 reviews
Reviewed 18 January 2018

The ritz Carlton Spa and the people working there is terrific!! The jacuzzi a little bit small but good if you are alone or with few friends. Despite the age of the building is in very good conditions.

1  Thank Eduardotestart
Reviewed 3 January 2018

While staying with my family on Key Biscayne, I decided to give the Ritz-Carlton spa a try for a massage that I badly needed for some sore muscles. The massage was very good: I felt like a million bucks a few days later once I...More

Thank Octavio S
Reviewed 25 September 2017 via mobile

This is property never fails to disappoint even 11 day after Hurricane Irma! Every guest, whether is truly treated like a VIP. Rosie Suastegui, executive assistant to GM Mark Ferland, made our anniversary getaway truly magical. The Lighthouse restaurant is a beautiful new concept that...More

Thank pkabu
Reviewed 23 July 2017

I had a treatment today with Anja and it was one of the best deep tissue massages. She is truly gifted and illustrates her love in massage therapy.

Thank violettedeayala
Reviewed 13 March 2017

While the hotel is nice, it wasn't particularly noteworthy. The $700 nightly room rate was for the name Ritz-Carlton more than that it provided $700 of value. My wife and I spent a week at the Fontainbleu a couple of weeks ago for half the...More

Thank Jon249
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 15 March 2017

Dear Jon249 Thank you for taking the time to write a review about your recent visit to the resort. We sincerely apologize for the disappointing experience that you outlined. We take pride in providing exceptional customer service and facilities for our guests and learning that...More

Reviewed 13 March 2017

This is our go to place to stay when visiting south Florida. So close to South Beach yet miles apart in atmosphere. Quiet and relaxing. Plenty of activities if you desire or just lounge at the beach or pools and be pampered. The restaurants are...More

Thank Jaguar002
Reviewed 16 January 2017 via mobile

You just can't go wrong with the Ritz. They always anticipate your needs and our family just loves it. Great location with awesome views!

Thank Mario B
Reviewed 13 November 2016 via mobile

Poorly trained masseuses who substitute vigor and oil for knowledge. A 50 minute reflexology massage by someone who apparently had no training to provide such a service. A hot stone couples massage by one masseuse who had fingers like a snow crab claw. My neck...More

Thank loveofthenew
Rosie S, Manager at Ritz-Carlton Spa, Key Biscayne, responded to this reviewResponded 14 November 2016

Dear loveofthenew, Thank you for sharing comments of your recent visit to the Spa at The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to hear that you think highly of our facility and the service provided by the Spa attendants. However,...More

Reviewed 9 October 2016 via mobile

5 star hotel with excellent rooms and ammenities Lacks lounge with privacy. Good mexican resto on the beach. But with not many options for non mexican food More powerful beach assistance would be better.

Thank Diego A
Reviewed 25 September 2016 via mobile

First time at a Ritz. The resort was spotless and the staff was exceptional. Always greater us and made sure our stay was enjoyable. Mark at the Dune's bar always knew our name and what we were drinking. Not sure how he did it but...More

Thank Just4relaxing
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