My family and I took the guided continental divide tour on Christmas day and had a blast! I highly recommend this activity especially the 2:45pm time slot so that you can get pictures as the sun sets over the mountains. It quickly gets dark after the sunsets but that only made the drive back to the lodge more exciting. Below is a rant/informative response to some of the complaints which I’m glad I disregarded. During my years working retail/customer service while attending UT Austin I learned customers can be mean, don’t do their due diligence, can be fickle, and you can’t please everyone! I’ll repeat, it’s my response to “SOME” not all the reviews. Inclement weather Insufficient parking Minimal operating instructions Being rushed Driving slow It's winter folks! Of course there's bound to be snow and/or ice heading into Winter Park!?! The key is to watch the weather forecast and plan accordingly. Despite the heavy snowfall on highway 40, I drove my sports car with winter tires without any problems. Snowfall was expected so we drove into Winter Park two hours prior. This allowed us the opportunity to check out the parking availability, submit any wavier forms ahead of time, and spend time at the Winter Park village across the highway. Hot cocoa and single digit weather, nice combo! Refueling the snowmobiles and getting the instructions from the guide on how to operate the snowmobile did not take away time from our 2-hour tour. The instructions were minimal but that was sufficient, it's just like using a self-propelled lawn mower, simply release the throttle and the machine will stop. Some person was upset the instructions were explained as if they were a child. Welllll that’s probably because some people find it intimidating operating heavy machinery! We did not feel rushed at all. Despite the frigid temperatures, -12℉ windchill at the summit, we took plenty of pictures and the guide never rushed us. Yes, it was a slow drive at times and moderately fast as well, but this is not a race to the top, first person to the top doesn’t gets a prize?!? Btw, someone else said they were driving too fast … can’t please everyone! It’s a tour meant for beginners, especially families to enjoy the ride and also catch some glimpse of the mountains on your way to the summit. If you didn’t like my comments too bad, but if you find them informative or helpful, more power to you!

I wanted to thank the owner Rich for his help when I made a wrong turn while following my iPhone map app, and ended up getting stuck with my Ford Explorer on their snowmobile path. He was getting his CAT ready from his base camp to drive up the mountain to help pull my family out, but he said there would be a charge since it was expensive to operate it. During the CAT movement to my vehicles stuck location, a tow truck was able to pull us out of the snow about 45 minutes later. The CAT takes about 1 hour to get out lactation, so I’m sure it was almost to our vehicle before we got down the mountain. He told me we could square up a few days later for payment, since our family just happened to have a scheduled tour with his snowmobiles. We ended up having our tour with one of his employees named Putt Putt, who showed us a fabulous time. At the end of our tour, I sought out Ryan to make payment since his CAT must have operated for at least 45 minutes to get my family out of harms way to safety. Ryan told me I owed him nothing, and that he hoped my family enjoyed our vacation at Winter Park area. Ryan was a classy gentleman the entire time, and was very understanding of my family predicament even though I made a poor decision to go up the hills. Thanks Ryan, my family will never forget your generosity and kindness during our family time of need. God bless you, I can see why your company is so successful making customers happy.

We are a family of 5 with teenagers two boys 15, and 18 and a girl that is 12. The boy that is 15 was able to drive the snowmobile by himself with his drivers permit and he was super excited. The snowmobiles were faster than expected and super exciting. Our guide was Putt Putt and he was awesome and showed us how to drive the snowmobiles. The track where we rode was beautiful and we even saw other snow mobile groups. Putt Putt took us out in an open area where we could drive fast in a safe environment. The staff helped us with waivers, goggles,gloves,and water and provided helmets to everyone. If you have the gear then bring it. If you don't have the gear then you can rent or buy it. My entire family had a great time. We had head gear under our helmets to cover our entire head because it was so cold. I heavily recommend something to cover your head and neck.when it is very cold. It was 7 or 9 degrees when we went on our tour. The tour is only two hours long and that was a perfect length for us. We tipped our tour guide because of the great job he did helping us feel comfortable and getting us all set up and ready to go. I think it would take this event to the next level if hot chocolate,tea, and coffee was offered at no charge after the ski snowmobiling tour. Overall, we had a great time and the tour was fast, fun and exciting and met our expectations. I would definitely go again and the customer service was outstanding. This event was more than five stars and if you have teenagers then I would add it to your travel plans.