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Review Highlights
Much offered and quite friendly/helpful desk.

The staff is very friendly and helpful with airline information and changes etc. Good selection of... read more

Reviewed 20 February 2018
woodie46
,
Vancouver, Canada
Benefit of upgrading to business class

Benefit of upgrading tickets or pride of membership. The United Clubs seem to suffer from too many... read more

Reviewed 6 December 2017
Cavydad
,
Camarillo, California
Read all 22 reviews
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Traveller Overview
  • Excellent9%
  • Very good56%
  • Average18%
  • Poor13%
  • Terrible4%
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SFO, Highway 101, Terminal 3, Arrivals Level, Baggage Claim, South San Francisco, CA 94128
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Reviews (22)
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1 - 10 of 19 reviews
Reviewed 5 weeks ago via mobile

After I waited 25 minutes to be seated for dinner, and the restaurant wasn't even full, I was ignored for another 10 minutes. I asked several servers if some one would get me a glass of water. After I was handed the water I tried...More

Thank Linder200 D
Reviewed 20 February 2018

The staff is very friendly and helpful with airline information and changes etc. Good selection of reading materials and refreshments. Food selection ok but nothing special.

Thank woodie46
Reviewed 2 February 2018

I travel to Asia quite often and while I usually fly Cathay, AA or ANA, sometimes I fly United and use their United Club out of Newark, SFO and LAX. While it hasn't been worth the effort to post in the past, today's visit to...More

Thank JohnLiu212
Reviewed 6 December 2017

Benefit of upgrading tickets or pride of membership. The United Clubs seem to suffer from too many users. On positive comment is many clubs are being upgraded. Service and treats are not as good as in the past. Dirty dishes need to be picked up...More

Thank Cavydad
Reviewed 4 December 2017

There are a few clubs, one near Gate 71 has limited hours, International lounge is under reservation, the large one near Gate 76 has good hours and lots of space. Very nice place to avoid the crowds near the gates, and within 15 minutes of...More

Thank dwlit
Reviewed 31 August 2017 via mobile

Seems like everything else with the airlines, more about revenue generation than service. Overcrowded due to too many folks with access. Kind of like priority boarding, everybody gets a 2 for any reason. Adequate comfort otherwise. Food not nearly as good as foreign carriers. Used...More

Thank TAMAN1951
Reviewed 19 August 2017 via mobile

Had a day pass that I didn't want to expire so decided to use it while in country. So unimpressed - crowded and food choices were super average. I would have preferred to spend the $59 in the terminal. No plates no bowls no spoons!...More

Thank Margaret G
Reviewed 26 May 2017 via mobile

Checked out the lounge near Gate 66 - awful! Crowded and noisy and no food put out. Moved over here, near Gate 80. Nice quiet spaces, lots of electrical outlets, nice bathrooms, soups and fruit, current newspapers etc. I like the comfy chairs with convenient...More

Thank fred200099
Reviewed 29 April 2017

I have been here often over the last 2 years. Love the staff. The front part of the Lounge can be busy and noisy so I head back to the 'business' area. Typically, it is super quiet unless you have that self-absorbed biz guy, who...More

Thank Debbe M
Reviewed 9 April 2017

Terminal 3 in SFO can be very busy. This a great place to plug-in what you need to, recharge, rest and get ready for your next leg of a trip. The staff are professional and they take good care of you. The food is the...More

Thank opdr444
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